Batteries Plus Bulbs in Hilliard
Categories
Location on the map
Hilliard, Franklin County, Ohio, US
Service options
Accessibility
Site: https://www.batteriesplus.com/st...
- Monday:8AM–7PM
- Tuesday:8AM–7PM
- Wednesday:8AM–7PM
- Thursday:8AM–7PM
- Friday:8AM–7PM
- Saturday:8AM–7PM
- Sunday:9AM–6PM
Batteries Plus Bulbs in other cities:
I just had the best customer service experience of my life. I had problems all weekend with my iPhone not charging for long periods. I had three chat sessions with Amazon with no help and there was no in person technical support available from Apple for at least 7 days. I thought I would have to get a new phone because my phone is crucial to my business. I contacted Batteries Plus Bulbs Columbus-Hilliard Location, and they suggested I come in for them to look at it. I was served immediately on arrival to the store by Dave who cleaned out the charging port and testing the charging and the phone is now charging perfectly. Te The entire transaction lasted no more than 5 minutes. Terrific customer service. Job well done!!
This place is great. Used to by my batteries at Walmart. Never had the one I needed or no one in sight for questions. Tried batteries plus a year ago after leaving Walmart. They are incredibly helpful, will install it if you want or will test the diagnostics of your battery before you buy. Took one in today that I wasn’t sure needed replaced. The guy spent about 20 mins running tests and told me it held up fine. This is my go to now.
I went to get my iPhone 7 battery replaced and my decision was swayed because they have longer warranty period than all other repair businesses, Im given 6mo vs 3mo by Apple and other repair shops. Price is $59.99 which is $10 more than others but I got $10 coupon for scheduling online so fees were equal to others. Got battery changed in 20 min. Quick service.
I appreciated the fact that there was a $10 discount offered. Also there was an appointment available immediately. Your associates were very professional and helpful. I have already told two friends about the fact that Batteries Plus offers cell phone battery replacement at a reasonable cost.
Five stars! I went in with multiple batteries for my children’s scooters and cars. Sam was knowledgeable, helpful, and overall fantastic with the assistance he provided me. His customer service skills are top notch! Thanks for all the help- we will definitely be back for any of our future needs!
The service was unbelievable... Dan was stellar in his handling of my battery issues ... he delivered well before he said he would ... I will forever take my business where batteries are concerned to Batteries Plus and recommend them to everyone I hear who may need this service !!! They were very cautious about following the procedures where Covid-19 is a concern as I felt very safe and very well taken care of in their store. Thank you so much for the great service !!!!
I went to the Hilliard location for my boss who needed a new battery in his key fob. I was dreading the experience because places like this make me crazy because I do not know what I am doing. Thankfully, I was greeted by Nick who provided outstanding and exceptional customer service. Not only did he explain their key fob battery program, but he showed me how to charge two other key fobs I brought in. He was so kind, pleasant and knowledgeable that I will definitely go back. There is a lot of interesting stuff in the store that I can use. I had no idea what the store carried and Nick explained how the store started and how they keep up with the times. Nick is a terrific employee and this store is fortunate to have him. When I told that to the managers, they supported and encouraged him. How nice to be at a store where the employees and management know how to not only support customers, but also support one another.
The staff are always very personable at this store. They take the time to greet each person. Alex was very helpful and asked what brought me into the store and confirmed exactly the type of battery I needed. He was also really patient during the check out process. It took me three times to remember the phone number I had used for my Batteries Plus account. Very good customer service!
My purse was accidentally stepped on and my cell phone screen got cracked. I found Batteries Plus Bulbs on line. They got me in very quickly. Everyone was super friendly and very knowledgeable. Fixed my phone in one hour. Looks good as new ! I would recommend them in a minute. Great service!!
We deal with this store on a regular basis. They are consistently helpful and pleasant to deal with. Recently had a small part that needed the battery soldered in. Took care of it while I waited with no fuss and barely enough time to browse the substantial inventory of cool stuff.
Super helpful and knowledgeable staff! We came in with a battery from a vehicle that had sat idle for a year (yes, I know, Im a dummy) and within two days they had it as charged as it could get for absolutely free! Definitely planning to come here and buy a battery once my old one finally gives up the ghost!
Recently went there to get a new key fob made. Their pricing was the best in town, significantly lower than dealership price, they got the key fob shipped from a different branch to the one near my location. The whole process took half an hour, there were no added charges or hidden fee. After half hour I had the new key fob program to my car and I was out the door. The staff was courteous and professional. I would highly recommend giving them a call if getting a new key fob made.
Ben replaced the battery in my iPhone 6 today. He was extremely friendly and helpful. His bedside manner helped alleviate my anxiety over the well being of my phone. I sincerely hope you pay him a decent wage, because you need to keep him around! He is the reason why I will return to this store.
If you need batteries and bulbs its the place to go. They have any size you might need at reasonable prices. The staff is always and helpful and keep you previous purchases on file so can assist you if you forget the size or kind. They also recycle heating aid batteries for free and others for a slight fee.
I needed a watch battery for an old 23yr watch. Not only did Kayla have the battery, she put it in for me and cleaned the rim. I was in and out in about 5 minutes--and it didnt cost the high price of the grocery store jeweler who charged me twice as much for a battery that didnt last very long. Great Customer Service!
Very helpful and knowledgeable.I dropped this from five stars to four after my last visit, overall I still like this business very much, but last two times I went I had an employee (David) who was extremely condescending, but as long as you dont get him everything should be good!
I needed to order a vaio battery for my old laptop and scoured through numerous sites including Amazon, Newegg, etc but the customer reviews left me skeptical as to whether it was new. I found my battery at Batteries Plus but wanted to make sure it worked before bringing it home. The store rep was very helpful and allowed me to check the battery to see if it worked and it did, yay!
A great store, the name says it all. If you need batteries or light bulbs this is the place to go, especially if you are looking for bulbs or batteries that are harder to find. If you need a replacement bulb for a Lava Lamp, this is your store! They sell real lava lamp bulbs that of coarse fit!! The curbside pickup was the icing on the cake, not sure if that will end after the Covid-19 pandemic, but its a great option to have right now.
Jonathon helped me out a lot today, I let him know about the project I was working on and what I wanted. He explained the type of battery normally used, but as we talked he was able to recommend 2 other options, and we were finally able to find something that fit my budget. I appreciate the time he spent making sure i got what I needed and was happy with my purchase.
I was assisted by Colton right when I walked in the door. He assured me he could program my car fob and completed the process for two fobs within 10 minutes. I had a great experience and the price of the service was much lower than any dealership/locksmith quote I received by over half. Highly recommend for car fob programming.
Steve and Ron have great customer service and fixed my cracked iPhone screen in under an hour. They also thoroughly checked to make sure everything functioned after the repair in my presence. I would recommend the store to anyone who needed the glass on their phone replaced.
After being notified that my AGM battery was waiting for me by email at my store, but when I went to pick it up, it wasnt! Bummer. However, my store salesman was very helpful in finding out why not. He then located it at another store location and offered to immediately go and get it for me. However, since I needed the battery at the time, I declined his offer and went to the other store to get it. When I got there, it was ready and waiting for me. Although this was an inconvenience for me, I did appreciate all the effort that went into locating the battery by the salesman. The AGM battery? Works like a new battery should - Great!
Every time I go to this store I am impressed. Everyone I have talked to is knowledgeable about their products, or will ask for help if I have asked a question they cannot answer. They all seem enthusiastic about their work and make customers feel valued. Oh, by the way, they also have a wonderful inventory of batteries and bulbs.
Normally just fine for whatever one needs. Came in looking for some CR123 lithium batteries. These types of batteries are a used in things like high-intensity flashlights, security lights and they are considerably more pricey compared with the more familiar AA, AAA sizes.So I was looking for rechargeble CR123s and a charger. I used to have that set up, but lost the batteries and charger in a move.They didnt have either and I was told they do not carry such an arrangement.(they did have plenty of CR123s)I found what I needed on Amazon.
Shout out to Nick at Hilliard store. He knew how to get to the battery and replace it. He took great care of removing hardware and brackets. He was able to keep computer powered so did not have to reset! He cleaned the old battery connectors. Thankyou very much I appreciate you help today!
I took an iPhone 5 in for a battery and screen replacement. Somewhere along the line the phone stopped working and couldnt be restored. Batteries Plus replaced the phone at no charge and reimbursed me for extra expenses. They made things right and I appreciate all they did.
My grandfather’s iPhone screen broke and we brought it to Bulbs plus batteries do you have it replaced. We worked with a young lady named Metta, she was kind and easy to work with . Not only was the iPhone fixed but then she tested it by calling and performing a FaceTime to make sure all the microphones worked properly. Thank you so much for the great customer service and overall enjoyable experience. I’ll definitely be back!
Recently I was visiting Ohio from Tennessee. My cell phone would not charge so I took it to your store in Hilliard. I was greeted by a friendly nice young man named Ben. He inspected my phone and told me it was not the battery but the charging port had been damaged. I assumed i would need to buy a new phone but he showed me a wall charger that I can take my battery out of my phone and charge it. That was a life saver. He also checked it out to make certain it was working properly, and showed me how to use it. He is a credit to your company. Very friendly, yet professional and very knowledgeable. I am a happy customer and will be a repeat customer. Edward Pfau 1510 Wolf Ridge Drive Collierville, Tn. 38017
I’ve gone to this store twice. First time to both buy watch batteries and recycle a collection of dead batteries. With the watch batteries, by spending a little extra on each, I now have a lifetime warrenty on both. There is a small fee for recycling alkaline batteries but it’s a small price to dispose of these things properly.... second visit, more recycling... well worth the cost. I worry that just tossing them into the trash could be dangerous.
The Hillard location has the best customer service I have experienced in a long time.Not pushy, but very helpful.Reminds me how stores used to be. Treated as a customer not a bother. If more stores were like this, Amazon would not be so big. Ppl truely like to see and feel what they are buying, but it is beyond tiresome to deal with staff in brick and mortar stores. So most just settle, buy on line and hope for the best.
I got my car battery and new key fob for my car at Batteries Plus Bulbs! Steve at the Hilliard location was very helpful and knowledgeable about my situation! If you are like me and dont know how to change a car battery check out Batteries Plus Bulbs! They are the truth!
Would be 5 stars if they would waive core charge on new installs of batteries. IE NEW solar array battery banks, new backup sump pumps. The core charge was to entice people to bring the old batteries in so they did not end up in land fills or dumped on the side of the road, not to penalize consumers going green.
I went in the second time to replace my IPhone 6 Plus glass. First repair was fine, the second time I replaced my glass it didn’t work out well for two reasons. First, they talked me into replacing the battery and the new battery loses power faster than the old one (even after exactly charging it per their specific one week instructions). The second problem is the glass they replaced it with lost connectivity, then they replaced the new glass under their warranty.... I was happy until I noticed a discoloration on my screen after the third repair. They tried to fix it, but the damage was done doing the second repair and could not be fixed. So now after spending $180.00 my phone screen is discolored and loses power much faster than before. The salespeople have their excuses for backing up their repairs like the “new iOS update” is draining the battery and “the bending in my phone” causes the discoloration that never existed before...... Hence the excuses and damage to my phone has caused me to write this review. I will spend more money next time to have Apple repair my phone, not worth it at Battries Plus.
I bought a inverter and a battery to runScoreboards for Hilliard Optimist FlagFootball at Batteries Plus in Hilliard.The inverter I purchased worked onceand then quit working. They replaced it with out any problems with a new one.Great service. Now our Flag Football games can go off without a hitch. Thanks to the staff at Hilliard Barteries Plus
As long as I have intended to stop into this store, this was my first experince since the store had started up, I was very impressed with the products, fix counter, and the super help with my online order that I was there to pick up, Kayla was a great help with adjustments to my order when I picked up, she was very busy but was handling all the business very well, awsome service from her for sure, thank you.
So I repaired my phone from their and they have a fast service and it’s better than cpr phone repair store one time I went their and they put a fake screen and batteries bulbs are for real they are the best they also put a screen protector on mine too and it’s only 10 $$
Total reviews rating 4.8
199 Reviews for Batteries Plus Bulbs 2023:
Review №1
2022-05-06I think the customer service is awesome, i didn’t have to wait for long to get my online purchase ready. The lady was very courteous and hepful. I will definitely tell friends and family about the store.
Review №2
2022-02-26Awesome place, was feeling lazy and they helped with getting battery out and putting in the new one
Review №3
2022-04-06Great place to get obscure and proprietary batteries and bulbs.
Review №4
2022-04-27Great service, these guys know their stuff. The saved me from throwing out an old battery backup into the trash by helping find the correct battery.
Review №5
2021-09-18Very knowledgeable. They replaced an automotive auxiliary battery and main battery for me. Free install. Saved me hundreds of dollars compared to the dealer.Also took care of a back up sump battery for me and drilled the holes needed for the sensors.A+ knowledge and friendly and helpful service. Great prices on top of that.
Review №6
2022-01-21I needed to have a lost key fob replaced for my Toyota Highlander. I called this location in Hilliard and they ordered it for me. When it came in they quickly programmed it for my car and I was on my way. I highly recommend the Hilliard Batteries plus store in Hilliard.
Review №7
2022-07-22Took my razor daisey here to see if they can fix it! Got my fingers crossed.
Review №8
2022-01-11Staff is knowledgeable and friendly. The store is clean and well stocked with all the batteries and bulbs I have ever needed. We greatly appreciate the ewaste recycling service, too.
Review №9
2022-01-17Great customer service as always. Phone repair, battery replacement in watches and now key fob replacement. This is our go to place!
Review №10
2021-06-23I called in asking for a replacement battery for my daughters cellphone. Joe was able to find one and hold it back until I made it to the store. Once I got there I worked with Derek. He went above and beyond. He not only replaced my kids battery but took the time and looked at my wife, daughter, and my phone. He cleaned the charging ports and and answered all our questions!I will definitely be back!! Top notch customer service!!