In-store pick-up
Yes
Bath & Body Works in Lancaster
Categories
Location on the map
Lancaster, Fairfield County, Ohio, US
Service options
In-store shopping
Yes
Delivery
No
Health and safety
Mask required
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 740-654-6170
Site: https://www.bathandbodyworks.com...
Site: https://www.bathandbodyworks.com...
Opening hours
- Monday:10AM–8PM
- Tuesday:10AM–8PM
- Wednesday:10AM–8PM
- Thursday:10AM–8PM
- Friday:10AM–8PM
- Saturday:10AM–8PM
- Sunday:12–6PM
Bath & Body Works in other cities:
Comments (126)
Very friendly and courteous staff!! Always willing to help out! Took my step daughter shopping and they were very helpful in working with us to find some scents she might enjoy at her age. This store sits within the mall, so just a reminder that if you have the app and want to use your coupons or rewards card to load them up and take a screenshot of each before you go into the store as your cell signal will be minimal and hard to pull up in the store.
Went here for black Friday for my wife. Despite the craziness it was pretty calm and they handled the crowd well.
Friendly and nice store. Exactly what I needed.
The ladies where wonderful and helpful and entertained my 4 year old daughter.they had her walking around letting her smell all the great scents and we bought a few candles and sprays!!
We always love to go to Bath & Body Works, River Valley Mall, Lancaster, Ohio. Every associate is very helpful & friendly. The store is always neat, clean organized and stocked.
Very helpful staff and nice clean store.
Nice staff and amazingly clean store
Workers were great very helpful. I would shop there again
Store was very clean. They were committed to only allowing a certain number of customers in the store at any given time. Was able to get help when needed which made my experience a pretty good one.
Love this place theres always something for everyone
There is a scent here for everyone. Sure, you can cheap out and buy supermarket stuff, which is fine, I do it, but its fun to treat yourself and upgrade now and then. Especially at Christmas and also their fall scents are great, too. Pricey, but there are always specials. Always!
Love their products, but you get bumbarded the second you walk in. Back up employees, give a person a chance to look around. I felt very pressured.
My first time in bath & body works and I was greeted and helped right away, and I didnt feel uneasy shopping there at all.
My lady friend keeps trying to get Peach Bellini hand sanitizer and it is always sold out. It would be nice to know when they get a new shipment in.
It can get a little crowded but if u want stuff that smells good, its a good place to go
I want EVERYTHING!!! Lol download the app and watch for sales!!!!
Employees are always available to assist you.
Bath & Body Works is one of my favorite stores I love it did they send me discount coupons and I love their annual sell everything that Ive ever gotten from there has smelled Gray they really know what theyre doing when theyre making their since their notes go perfectly together
Great sale! Nice people
Staff is usually very helpful. Always greeted. Sales around Christmas are always a steal! Love treating myself and others to BBW.
Love getting out of Columbus for a minute. Dislike the fact their arent many restaurants in the food court. Nice shoe store, and love Bath and Body. The train is charming.
Went in asked associate where car air freshners were located. Got what I needed. Was in and out...
Some really good deals around the holidays
Very nice staff. The store is always neat and clean. A most inviting atmosphere in which to shop, which is a rare thing at the River Valley Mall.
Found my favorite, saved big at Cyber Monday sale!
Bought some air freshner bottles. Lots of different scents to choose. Also got some hand sanitizer minis. You can spend a lot of time in there just smell testing. More than just Pot pourie.
Staff was so friendly and helpful... Thanks again Maddie for all of your help 😊
The ladies that greet you are very friendly and helpful!
Love all the smells.... I adore the store atmosphere so homey and the sales are spectacular
Super clean, big variety of products and scents and the staff was SUPER friendly!
I love all of the great products and the staff are always so helpful and amazing.
Wish prices were lower.
Love the candle sales!!
Store has raised prices and stopped taking multiple coupons. Love their products but its getting too expensive.
Love to go to bath & body every time I shop at the mall to smell all the new sense especially since falls just around the corner
Great selection but really not customer service friendly....kind of rude and not very helpful...felt like a bother to even ask a question to the associates.
Love their sales! Staff very friendly and helpful.
My favorite store always getting coupons for great deals recommend shopping here regularly.
Love the sales and the products. Sales personnel happy and ready to help with questions. Love this place
Was ok but they didnt have the hot cocoa candles or the body wash called whipped cocoa for the 6th year in a row! Disappointed!
Great candles and scents all around the store
Love this bath and body! They Are always well staffed and quick even during this crazy season!
Always new scents but not many new products. Always know where to go for the go tos.
Loved my visit thats all i can say
Great place for your bath and body needs..smells wonderful too
This place has a great friendly and helpful staff! BUT WHY ARENT YALL OPEN?????
This gal Kennedy was so he!pful and such a pleasant personality! Definitely will go back!
I really have to stop shopping here Im going to go bankrupt! I love this place!
I love bath & body products! The service is always friendly and helpful!
Love all they have everyone should go check them out
Very Friendly sales associates, great deals on products
The sales associate (Mary) was very nice and helpful. Thank you!
Great Store. Friendly staff. Always have great products.
It was great the workers were very kind!Loved the sales!!!!
Friendly service a lot sales
Need more aromatherapy smells with eucalyptus like old times
Get app and get great deals and rewards! Free items too!
Always fun and enjoyable shopping
Great sale prices and staff was very helpful
Love Bath and Bady Works! Always up to date on seasons scents
Great stuff love everything and very friendly and helpful stafg
Always fun to go always have amazing candles and fragrances.
Smells
I love their promo: buy 3 get 3 free.
Meredith from this location needs fired she is extremely rude and very unprofessional, the retail business is not the business for her
Lisa at the B&BW at the River Valley Mall was very helpful & friendly.
Some of the staff here are very rude. I dont think I will go back to this store.
Still my favorite place to find amazing senses for my house & myself
Great smelling body wash, perfumes, colognes, candles, lotions, air fresheners, and more.
I love it that they have new stuff every season.
Love wife or girlfriend smelling good visit bath and body works.
B& B Lancaster is clean and generally pretty friendly.
The employees here are always very helpful.
So pleasant and staff is very friendly!
Theres a scent or product for everyone, male, female any age.
Love to go in and smell all the stuff and buy
Like the products but just seem even more pricey than in the past.
Nice lady I love the lotions and candles!
Love their lipgloss flavors!!
They were very helpful and I was in and out
Buy 3 get 3 Free is my kind of deal.
You can never go wrong with these guys😂
The employees are helpful and friendly.
Great sales and friendly staff
AWFUL THEY OVER CHARGE BIG RIP OFF
My wife favorite
Friendly staff and great deals
Who doesnt love this store?
Good staff.Real helpful...
I like their sales on their products
They have different kinds of things
Always a pleasant experience!!
Nice staff and great stuff
... Im addicted is all I have to say
Great sale
Very friendly and helpful.
The wife could not live without b and b
Nice
Got good deals
Crowded employees annoying as hell
I love the sales
Good deals.
What can go wrong with this place.
Love this store
The small is fantastic
Love shopping here
Nice place nice people
Great staff
Good
Amazing
Awesome
Wonderful
Good sales
Friendly
Love this place
Nice people
Total reviews rating 4.6
126 Reviews for Bath & Body Works 2023:
Review №1
2022-03-23My 8 year old daughter loves this store. Its always clean. Staff is always nice. The smells are a bit overwhelming for my taste but she always finds something
Review №2
2022-04-26Love B&B but really miss their specials and sales. Associates are a bit too helpful, but friendly. I will ask if I need help, just be there.
Review №3
2022-04-15Good place for smells and smells. Ladies love it. Guys hate it. However there is colognes and lotions and body wash for men as well as the ladies to. Its in the mall
Review №4
2022-01-09I think bath and body works candles are not what they use to be. I have bought many candles in the past month. It seems they are not using as much oils with the wax. I could be wrong but the candles do not smell as strong as they use to
Review №5
2021-12-28They have the best hand sanitizer in the world. I love their hand soap as wellor makes your hands so soft. They guarantee that they have the best candles ever!
Review №6
2021-10-18These stores are FULL of wonderful fragrances...so many different varieties to choose from!!! And their staff is always there to help you to find your favs!!! I have a weakness for their hand soap, so I have a good bit of them, however, through the year, I like being a giver, and i share my goodies with friends and family... everyone likes surprises and you dont know how it makes their day sooo much better...just to give...❤
Review №7
2021-07-28I love this store. It is so neat and clean. The employee are so nice & Mannerly. The store is always layed out so nice. There is always someone to help you. It is great. I Love Bath and Body, every store is layed out differently but every store that I have been in have the nicest & most Mannerly employees. Of course the stores always smell BEAUTIFUL.
Review №8
2021-07-27How could Bath n Body EVER get less than 5 Stars?!!! Freaking Amazing, nice and friendly staff... Love that aromatherapy section and they also have fragrances for men 2!
Review №9
2021-07-12Wonderful experience with the employees it was a while since Ive been to a bath&body works about 5 or 6 years they made me feel extremely welcome it smelled great and the store looked fantastic they also were super friendly with my kids will be returning 💞
Review №10
2021-12-09Had an amazing experience...great deals, great staff thats super friendly!!! Did some holiday shopping 🛍