Wheelchair-accessible entrance
Yes
Baschs Moment In Time in North Olmsted
Categories
Location on the map
North Olmsted, Cuyahoga County, Ohio, US
Accessibility
Phone: +1 440-777-8463
Site: http://baschs.com/
Site: http://baschs.com/
Opening hours
- Monday:10AM–6PM
- Tuesday:10AM–6PM
- Wednesday:10AM–6PM
- Thursday:10AM–6PM
- Friday:10AM–6PM
- Saturday:10AM–3PM
- Sunday:Closed
Comments (75)
In the throw-away society that we live, it was truly refreshing to meet a true craftsman like Norm that takes pride in his work. Amazing repair, reasonable prices, excellent communication and a beloved watch that now keeps absolutely perfect time. THANK YOU Baschs!!!!!
After years of needing jewelry and watch repair, Ive found a new home! The staff is very friendly, professional and laid back! They knocked out repairs on a couple watches for me super fast and the prices are VERY reasonable. I would HIGHLY recommend Baschs for repairs and purchases!
Amazing place great people my special needs son loves going to see all the clocks and watches.
Ive been there three or four times for various repairs on jewelry. They are very friendly and provide very good service. if you need any jewelry repaired or need to buy any new pieces, I highly recommend them. Ill be going back in a few weeks to drop off my watch for repair as well.
I’ve delt with a good amount of Jewlers throughout the years and these guys are top notch. I haven’t used any one since the first day I went into Basch’s. Gold and jewelry quality is top tier and they are very fair and honest people unlike a lot of other Jewlers that are out there and there costumer service is out of this world. I recommend baschs jewlers 100%. A+++
Wow!!! What a hidden gem!!! The staff and service 5 star!!! Actually adjusted my watch on site.
Extremely knowledgeable, I was looking for a pocket watch and they have so many!! They do repairs in-house, very easy to talk to. Highly recommend.
Always very helpful. Very knowledgeable with whatever watch I bring in. From changing batteries to pressure testing to overhauling a Rolex. Its nice to have a business you can trust that the job gets done, correct and the first time.
I stopped in to have my Tag Heuer Watch looked at - Ive had problems over the years with this piece and my original jeweler had charged me on average 250 - 300 dollars to just look at my watch! Mary took my watch - they put a new battery in it at no charge and said if it didnt keep perfect time to bring it back in and theyd take look at it again. My watch is fixed and they will have all of my business in the future! Great people and business.
Took my 60+ year old Seth Thomas clock there for repair & they are taking care of it for a fair price. Very nice jewelry store with beautiful items worth a look if your near by.
So I first want to say that I never have written a google review before but they really deserve to be recognized. At the end of June, my grandfather and closest thing Ill ever have to a father passed away. He served in the military and they did a three-volley salute at his funeral service. I wanted to keep the bullet forever as a necklace but didnt know where to get this service done, as it is uncommon. I googled jewelry stores near my home and a few popped up but Baschs really stuck out to me. Could have been because of the picture of their dog, Spencer who is such a kind soul, or because my grandpa guided me this way. Whatever it was, I had a strong gut feeling to check them out and they said they would give it a go! Mary had been through every step of the way with me, her and Norm calling me with updates and reassuring me that they knew what this item meant to me, as they have keepsakes from their parents. I never had a doubt in my mind to trust them. I picked up the necklace today and it is absolutely, stunningly beautiful. I try to hold back my emotions but I actually cried. The service I have received here is like no other place I have ever been to. They are very family and customer oriented. I only have positive things to say about them. They will definitely be getting more of my business. Thank you so so much for everything! You all are truly a great group of people and words cannot express how grateful I really am. ❤
My Seiko started running fast so I took it to them to get regulated. I forgot the gentlemans name who was the one that worked on watches but he fixed my watch and it runs fantastic now. He also took the time to explain the different parts of a mechanical watch while mine was being tested. They also have a decent selection of used Rolexs and other watches. Would highly recommend.
The staff is wonderful and very knowledgeable and very accommodating, very pleasent and wonderful environment, Norm and a staff member went above and beyond for all my questions and repairing a movement in a watch I dropped off and even helped me with a timepiece I was wearing at the time. I recommend these good people for any repairs or even just a battery replacement, they also have a nice selection of premium luxury watches and other fine jewelry👍🏼
Incredible jewelry store ran by PEOPLE and not robots like the big name stores. Gf got a custom piece done here and it turned out absolutely immaculate and beautiful. I would recommend this place over any other jewelry store around, especially if you wanna have a great experience.
I took my watch to them after it started running very slow. I probably waited a bit too long for service (very important to automatic watches). They took it in and gave me a quote (a bit more than I expected but you get what you pay for). I okd the work and about 3 weeks later (great turn around time) they called to come get my watch. I picked it up and paid the bill. The watch maker came out and gave me some advice (great customer service) and thanked me for the business. Well I have to say youre welcome because the watch has been running exceptionally well!!! It didnt run this well (accuracy wise) when I bought it new. They advised with any watch the first few weeks back from service it may run into issues. So far no issues its been great!!! Thanks Baschs!!!!
Just took my Russian watch there because of an issue with the balance spring. It was fixed quickly and the jeweler came out to chat and explain what he did. I would highly recommend going there. They also have a nice selection of luxury watches!
Lovely! Delighted! My new go to jeweler. Took two broken chains expecting to leave them and probably not have them back for the Christmas holiday. Not so - it was fixed on the spot and only $17. And while I waited (only 10 minutes!) browsing saw a wide range of beautiful items. Unfortunately my holiday shopping was done.Thank you for reminding me what exceptional service and commitment looks like, Baschs!
Very friendly place and very helpful. The staff is knowledgeable and Great at their work. They repaired my watch in a timely fashion. I Highly recommend them. Thank you Basch’s moment in time for your great service.
Norm is my man re all servicing of my Rolexes, can see their lab, and has great variety of second hand watches, other jewelry, and unique gift ideas. Pricing as expected with a small, local operation that does not have volume or nation-wide online presence to support best-price discounting. If you are a watch collector with trustworthy online forums and dealers, you can get better deals... without the sales tax, too.
Beautiful jewelry and the service is top notch! Thanks Mary for all of your help. I love my new pieces 😁
My only go to jewelers around. Theyre experts in time pieces, clocks, diamonds, gems and all things sparkly and lovely..talk about friendly and knowledgeable! Theyre truly artisans.
The nice folks at Baschs fixed my watch (put the snap back on when I couldnt figure out how) for free! Great, fast service. I will gladly return for my jewelry needs.
I just moved from Egypt, I had visited many countries. The staff at Baschs Moment In Time are wonderful, very friendly, in addition they are highly professional, they fixed my watch in a glance.
Very nice and very welcoming went in to get my watch band fixed and they fixed it in a heartbeat..... Highly recommend if you need your watch fixed and you can buy nice jewelry there too!
They have repaired a grandfather clock and a pocket watch for me. both repairs exceed my expectations. Both are keeping perfect time.
Great jewelry. Very nice associates.
Never went to this place..Google maps hijacked my location services and somehow put me here ..big brother is watching.... fortunately hes watching with smudged bifocals
Absolutely a pleasure to work with their staff. Fulfilled my watch repairs and were delighted to show me other pieces.Knowledgeable, kind, and helpful.Cheers,Corey.
Absolutely genuine associates. Stunning, elegant jewelry for ladies, gentlemen and children.A little sparkle in your day❣
They replaced a watch battery for my Tag in 2 minutes. Very good experience.
Was looking to get stones placed in a setting and every jeweler i called swore by their custom work..hands down, best service ever...5/5, got my business forever!
Had 2 batteries in my watches. Only took a few minutes and wasnt expensive at all. I will definitely be back.
It was a shot in the dark had some watches that needed repair I just moved here from Colorado so I had no idea what I was walking into long story short the staff was so friendly all my watches were repaired the price was more than fair put it this way I wont buy my watches or have service done anywhere But here at Baschs
They were awesome. Awesome jewelry, awesome service. Will be going back!!
Great service but they could not help me. Big thanks to Billy at Keiths Jewlers.
The staff is very personable and nice. I had a gold bracelet repaired and they did a good job!
Brought in my watch that needed its batteries replaced. The people inside were very helpful and super nice.
Very knowledgeable, friendly, and professional. Strongly recommend.
Staff was wonderful. Quick service on a tag heuer before vacation. Family owned. Highly recommend!
Did a great job on my old rado watch
Super friendly service and a very knowledgeable staff! Will be returning!!
Very accommodating.. fixed my watch band in a minute with no charge.. Ill go back
Very knowledgeable, professional and friendly. Will definitely come back and recommend your store to family and friends!
Professional, courteous, and a great value. Please visit them. If they dont have what you want, they will do all they can to get it for you.
Very friendly, speedy and excellent craftsmanship!! I would go there before any commercial chain!
Is there any other place to go. Norm and his staff is the BEST!
Great service and friendly Staff!! They go above and beyond every time!!
Always great service here! Family friendly atmosphere
Beautiful jewelry. Their work is beautiful, very talented.
Pleasant employees Best place to get your clock fixed
Didnt know they existed. Did great job.
If you have an appreciation for time pieces this is the place to go!
Great people and service! Would definitely recommend to everyone!
Very nice environment good people
Very knowledgeable and friendly.
Great trip to get watches repaired
Norm, is the best
Quality jewelry and quality repair service
Great place, will be back
Fantastic shop and wonderful staff!!
Sales associate Mary was fantastic!
Extremely pleasant
My watch guy.
Terrific Service
Friendly service
Total reviews rating 4.8
75 Reviews for Baschs Moment In Time 2023:
Review №1
2022-08-06Great shop! Love the variety of classic and unique jewelry. What makes Baschs stand out are the people who work there! From watch battery replacement, to repairing handmade family jewelry, theyve always delivered high quality work and service for a fair price. Check them out, youll be glad you did!
Review №2
2022-06-05I took 3 buses just to get to this watch expert store and had my watch battery replaced since the other stores don’t do the battery change for the “complex watch” (Mine was Issey Miyake—an exotic watch). The staffs were kind and professional. They did the battery change within few minutes. This store also offers a sophisticated watch repair which is exceptionally hard to find in Cleveland.
Review №3
2022-03-19I took a mid century watch to Baschs for repair. When I picked it up, it looked brand new. Just stunning. Its hard to find places like Baschs. They do great work, and theyre very professional. I would highly recommend them. Their store is a gem!
Review №4
2022-03-26The BEST watch shop in town!!! The only place I would take my watches to, plus a great selection of watches, fine jewelry and the friendliest staff, very attentive, answers all your questions and they do watch repairs, definitely give them a shot, you wont be disappointed!!!
Review №5
2022-08-27This is wonderful local jeweler who really cares about the customer. Your always greeted with a smile every time you go in and on the phone. I brought them my diamond engagement and wedding band that had been previously soldered that I smashed in a sliding door at work. They were able to fix it and it looked brand new!! They were amazing.Basch’s gets my business repeatedly every year and they are still awesome.
Review №6
2022-03-15I had brought a ladys Movado watch in to have the back put back on after putting in new battery. NORM called me and said the case was bent and needed a whole new one and would have to special order.I was sure the case was not bent because I did not use a press to try to put on just my finger pressure so I was very skeptical.The new case would be between 300-500 depending on condition.I decided to bring to another Watchmaker and get second opionion.I brought it to another Watchmaker and he snapped it on in front of me within a couple of minutes. He stated that Movado needed to be lined up perfectly to get the back on.He was shocked when I told him normy wanted to order whole new case.Beware...
Review №7
2022-02-16I always have a good experience at Baschs today I came in to pick up a finished jewelry repair and Shelley talked with me for 20 minutes. They both sell and repair jewelry, watches, and clocks. My brothers gold bracelet looks brand new despite being ~40 years old.
Review №8
2021-08-12Excellent service. I hadnt worn my Rolex in a couple of years, I thought is was broke, they checked it out fixed the band at no charge. Anywhere else they would have charged. They always clean my jewelry. Its looks new when they finish. Real asset to the community. I highly recommend them for purchase and care of jewelry.The best in the business.
Review №9
2021-04-14This is one of my new favorite places to visit. My family and I stumbled upon this wonderful little jewelry store looking for a watch repairman and found a warm and welcoming very friendly place that immediately felt like home. The customer service is spectacular and thr prices are unbelievably fair. I great experience for the whole family. I highly recommend them for whatever your looking for. From high end timepieces and exquisite diamonds to something as simple as a watch battery replacement they would be happy to help with a smile. 5 🌟 plus in my opinion!
Review №10
2021-12-18Baschs is the only jewelry store my family shops at! Beautiful jewelry, watches, and clocks. I always can find something in my price range for that special gift. The customer service is excellent and I enjoy coming in! Thank you!