Kerbside pickup
Yes
Baltimore Ace Hardware in Baltimore
Categories
Location on the map
Baltimore, Fairfield County, Ohio, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Assembly service
Yes
Repair services
Yes
Service guarantee
Yes
Planning
Quick visit
Yes
Payments
Cheques
Yes
Debit cards
Yes
NFC mobile payments
Yes
Phone: +1 740-862-0116
Site: http://www.acehardware.com/store...
Site: http://www.acehardware.com/store...
Opening hours
- Monday:7:30AM–8PM
- Tuesday:7:30AM–8PM
- Wednesday:7:30AM–8PM
- Thursday:7:30AM–8PM
- Friday:7:30AM–8PM
- Saturday:8AM–6PM
- Sunday:9AM–5PM
Comments (135)
I have to admit, Ive always been a big box store shopper. Im always trying to find a good deal. However I have been visiting Ace in Baltimore lately to avoid crowds and it is true. Smaller store means more customer service. Im very impressed with the knowledge and service that I received with my last few visits. I plan to support them more in the future. Its great to know customer service still exist. God knows you can never find anybody at the big stores and when you do they dont even know what a light bulb is. I highly recommend this location.
I had ordered a new mower online with pickup at this store. When I received notice that it had shipped and I checked with store, it was there and I could pick it up anytime. When I got there, not only was it all set up for me, the guy put it into my car. Great service and support.
Great customer service and it was a Sunday. Was staffed correctly for a weekend, which is a rarity for any store. Great job keep it up
Good local hardware & home improvement store. Its possible to be in & out of the store in the same amount of time as parking at a big box store. They also have some lumber & building supplies. Special orders are possible for items that are not in the store. Sometimes customers are greeted by a friendly store dog, which is the cherry on top for me.
Best staff, super friendly, I often walk in kind of knowing what I need and they show me exactly what I need for the job every time.
The Hardware Stores of Hardware Stores. Clean, organized, knowledgeable staff, great selection of inventory....and So much more could be said of this establishment. Great lumber for your building needs. I could just go on and on. If you are local you are a lucky person to have such a great store close by, if you aren’t, it is worth the drive to check them out.
Great people working in there. Also very awesome people to host the farmers market every week
Ordered two bags of fertilizer for store pick-up. Waited two hours to hear if it was ready. Drove over to the store and they hadnt even started my order. So, I waited only to find out they was only one in stock and I have to wait 5 to 6 days.
Employees are very courteous and helpful. If you need assistance with anything they are also very present and knowledgeable. Unlike trying to find someone in Lowes, Home Depot, or Menards where your lucky to find someone, let alone someone who can actually assist you with what your looking for or have a question about. Pricing is also competitive with the big home improvement stores.
Eddie and the staff at Ace Hardware are always there to help you
Best hardware store in the county everyone should try here dont have to go clear into town to get hardware, chainsaws, or weed eaters its all here in one place.
Hammer price:Wal-Mart: $11.99Ace Hardware: $26.99wut?
Awesome store, the personal know the store and are able to direct you in the right direction. Showed me exactly what I needed.
Super friendly, helpful, and knowledgeable staff!!! Theyll help you find whatever you need!!!
Great hardware store! Very helpful & knowledgeable staff! Very reasonable prices!
The staff are very helpful,know there store backwards where everything is and if they dont have it they can get it dosent matter how large or small the item is they go out of there way to find it. Thumbs up rick and the other rick are there to help what more can you ask and its just round the corner.
I use this store as much as possible, I try to avoid the big box stores. Always friendly people available to help, and a very good inventory. They also have an indoor lumber yard, which is helpful.
Forgot to bring my circular saw to a job site and called to see if they had one I could borrow for the day. They did not have it at the store that day but they took the time to look for it and were willing to lend it to me.
Excellent customer service. Would definitely buy from them again
The young ladies at the registers were very polite and helpful.
Easy to find what Im looking for. Great customers service
Friendly and very helpful staff.....I wondered around forever just looking and didnt feel like I was being watched like a theif, down home and relaxed environment!!!!
Nice store, but they have their tool aisles chained off. Makes you feel like youre doing something wrong if you go into one of them
Very helpful and friendly staff. Well stocked but can have items brought from warehouse quickly.
When I needed help I found it hard to get. No sanitizer anywhere. This is not the first time I was there and it was the same back then.
We were greeted with friendly, welcoming, and helpful service here from the staff!
Staff is very knowledgeable. Always great service.
Great staff, friendly and very helpful.
My van had a broken tie rod and needed a torch but couldnt drive anywhere. Not only they had the item they brought it to me. Thank you! You guys are a life saver!
Great place to get whatever hardware or construction items you need without having to drive to Lancaster or Colunbus. Rick and Robin are awesome and they employ good people.
Obtain 1lb propane canisters
Clueless customer service... Had to go to Slaters hardware in Lancaster to get a key cut.. Ace sold their sole to Duracell on their key cutting machine. Never again
Good selection of well priced items. Friendly knowledgeable helpful staff.
Service was good, prices are too high. .99 cents at home depot was 2.99 at Ace
The Management was very courteous and allowed me to post information regarding the currentlyavailable Census Taker positions.
Very nice store! Friendly helpful employees. Very clean and organized!!
Friendly employees, clean environment, plenty of choices, fair prices
Prices are a little high and no matter how often u shop there they look at u like ur gonna steel something
Always friendly and helpful staff.
You need it, they got it and they are super nice people to top it off!
The staff was knowledgeable and very helpful plus the prices were good too 👍
I can always get what I need everytime I go in, employees are always eager to help and very friendly
Always willing and ready to help...GREAT advise... Damn good prices. Locally owned an growed. My FAVORITE hardware ...barr none.
Always helpful and saves me from going to the big box stores where finding help is never fun. I love ACE!
Very nice store, friendly staff good location but pricess are high
Awesome store very helpful staff
Friendly, professional staff. Always answered all of my questions. Prices are average to big box stores.
Terrible customer service ordered glass replacement for a window it’s been about a month called a few times to check on it and now all of a sudden they don’t have my order anywhere
A really good place to drop in and get that part to finish your project
Best hardware store in town. Always knowledgeable, and willing to assist!
Not a bad place when you need something quick but prices are a bit much
A great small town hardware, good choice of everything, very helpful.
Great customer service. Very well stocked inventory.
Always had friendly and knowledge service here.
The store employees kinda know what they are talking about.... Mostly. At least more then lowes.
Tgey were extremely helpful. I will make this my store for anything they sell!
Friendly service, good selection and always helpful
Very nice very clean the people are so nice
They are always so helpful and kind.
Great knowledgeable staff
My go to for anything hardware. Great family run store and always have a friendly staff!
Always excellent service. The in house dog was even helpful
Helpful and friendly. Seem to always have what u need.
Very friendly
I went there for five different items, they had all five, life is good 😀
I needed help finding the right light bulb and he was very helpful.
I buy all my Stihl equipment here. Excellent customer service!
They know my name and let me shop, or when asked for help, they are very knowledgeable.
You wont find better people anywhere else! Rick and Robin are awesome!...
Very friendly and helpful.
Great hometown hardware! Personable, good selection of most anything youre looking for.
Every thing you need very friendly
A little bit of everything. Automotive, hardware, lawn, home. Helpful people too.
Great place for your hardware needs always helpful and friendly
Employees are friendly and helpful.
Helpful and efficient and have what I need.
Clean store with bery friendly and helpful staff.
Found what i need very curtious staff
Clean store and has almost anything you need
Great place to shop.
Always friendly service
Great service. Very friendly
Fixed my Tiller , did a good job.
Love it good employee
Always have what I need!!! Always helpful!!!
Always helpful, friendly staff.
I wasnt there and if somebody used my identification I need to know that
Very nice people clean store
Great place very helpful staff
To high priced because of no opposition or other hardware nearby
Very helpful and knowledgeable
So friendly and knowledgeable
Always friendly and helpful.
I love the selection and owners.
They have just about anything you need.
Very friendly and helpful
Had what we needed in stock thank you
Very helpful love this place
Very friendly and helpful
Always friendly and helpful!
Great Services as always.
Always great service.
Its a super friendly place.
They had the material i needed.
Always helpful and knowledgeable
Great Customer service.
Great staff!!! Great service!!
My favorite hardware store
Very helpful staff
Staff always helpful
Convienent and very helpful
Very nice place.
Everything you need for your building needs
Always hwlpful and friendly
Where else we gonna go?
Always helpful
Service excellent
Helpful people!
Excellent as always
Always on point.
Very convenient
Great people.
Nice
Helpful staff
Ace is the only place.....
Total reviews rating 4.6
135 Reviews for Baltimore Ace Hardware 2023:
Review №1
2022-06-11Very nice store. The staff was very helpful.A great variety of products. Friendly atmosphere.
Review №2
2022-04-12Friendly staff that helped locate the items I was looking for quickly and without any frustration. Since Im moving into the area Ill definitely be back in the future.
Review №3
2022-06-18Smaller but well equipment hardware store. Good selection and excellent service.
Review №4
2021-04-06Friendly and helpful staff. This place has EVERYTHING. A nice one-stop shop for home, garden, shop and barn.Check out the crew on the parking lot!
Review №5
2022-04-05They always have what we need and kind, courtesy associates are always there to help.
Review №6
2021-09-25Very convenient if youre local. A bit overpriced, but the customer service makes up for that, though. Unfortunately, the big chains will put guys like this out of business just by undercutting them.
Review №7
2022-03-18Went in today to look for furnace filters. Couldnt find, was told they had size we needed. We couldnt find, 2 employees were talking for ever. No one else asked if we needed help. So we walked out.
Review №8
2022-06-18Always helpful, kind, and ready to help.
Review №9
2021-07-09The worst customer service I have ever received from an Ace Hardware. In the 12 years we have been going to this location I’ve never been treated with such disrespect. We tried to open up a business account since we were spending $340 today, but you would of thought we were trying to steal from them for asking to start a business account before their lunch break. Hakuna Mowtata will never return to purchase a single item from this ACE Hardware ever again after being treated like an inconvenience. The disappointment is unimaginable. We hope this doesn’t happen to anyone else after this review. Respect and communication go hand in hand when operating a business.
Review №10
2021-03-14My wife and daughter shopped this morning, found what they needed, put their basket on the checkout counter when this man cut in front of my wife....the man behind the counter stepped out to help the man find his fencing and didnt return to ring up my wife.At best, he forgot, at the worst, he was simply disrespectful...this cost them out future business.