AutoZone Auto Parts in Fremont
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Fremont, Sandusky County, Ohio, US
Service options
Health and safety
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Planning
Site: https://www.autozone.com/locatio...
- Monday:7:30AM–9PM
- Tuesday:7:30AM–9PM
- Wednesday:7:30AM–9PM
- Thursday:7:30AM–9PM
- Friday:7:30AM–9PM
- Saturday:7:30AM–9PM
- Sunday:9AM–8PM
AutoZone Auto Parts in other cities:
Every time I go to AutoZone they go COMPLETELY go out of their way to help me! I went in close to closing the day before labor day because I had low charging and all kinds of message warnings appear on my GMC, by the time I pulled in and tried to start my car again it was dead. I had the kids with me and I need my vehicle, no car repair places where open, I wasnt sire what I was going to do. Chris (at the Fremont Ohio AutoZone) went above and beyond by staying on HIS OWN TIME and installing not only a new battery but a new alternator as well! He also showed me how to charge my air conditioning that was not working about a month before this and it works perfect! Thank you so much Chris, and AutoZone, you definitely have a customer for life! EVERYONE SHOULD SHOP AT AutoZone!!! 💯%
This store is one that I would regularly use for my auto supplies, so I really didnt think anything of it when telling my pregnant Fiance to go there for help when needing to add a quart of oil to the car. I was very proud of her to try and do this herself as she is normally not inclined with the want or even the know how, but never the less wanted to try. Lets just say she was struggling and need help, so what better thing to do than go for help at a place that she bought the oil from, well we were not only sorely mistaken and completed lets down for something that used to be considered normal customer service at a parts store, but to put icing on the cake it was done so in such a manner that was not only rude but with the attitude of the sales representative as being put off for the disturbance of her day. At what point did business or even people become so morally bankrupt that they are completely unwilling to assist some one in need with something in which it is in direct line in what they are selling or help someone in need that is right in front of them. What is wrong with this place?
My husband and I were on our way from New York to Wisconsin the Friday before New Years. My husband was suffering with the flu/cold and I was driving. It was our second day of travel. We woke up in the morning in our hotel only to find that the wiper fluid tubing was frozen solid. Route 80 was a mess -- the moisture spinning from the cars in front of us was leaving an immediate layer of dirty ice. Layer upon layer and only 15 minutes into the ride and we were not going to be able to go anywhere. Found Charles, the manager, at AutoZone. He immediate came out and spent almost half an hour defrosting and deicing and redirectly the fluid. He would not accept any monetary appreciation and did not charge us even for his time. I have never gone to an AutoZone before, but I will now! Thanks, Charles, so appreciate your kindness.
Chris and the other gentleman working with him tonight were a huge help they went way out of there way too help with a taillight and head light not working this is not the first time chris was a big help he installed a truck battery for us last winter on one of the coldest days of the year thanks for being who you guys are.
Total reviews rating 4.3
57 Reviews for AutoZone Auto Parts 2023:
Review №1
2022-06-23Great customer service and the free check engine light read saved me! Quick, courteous, and knowledgeable.
Review №2
2022-01-13Came in after sunset looking for a car battery. They installed it for me when it was probably 20 degrees out with a 20 mph wind. Had a good attitude during the whole encounter. Highly recommend.
Review №3
2021-12-19Kala and Ryan were awesome.. helped so much by attaching my new plates .. my husband has dementia and I didn’t want to upset him IF he couldn’t so I stopped & immediately got help .. thank you guys especially Kaka who went out in the cold to attach them
Review №4
2022-06-07Funny ... raining yesterday and two of two parts stores said engine check device not working, will be ok tomorrow..
Review №5
2021-12-20Great customer service. Soon as I walked in I was asked if needed help(which I didnt). Quick at the register
Review №6
2021-08-01Did not like it. Felt like I was at a car being hounded by a salesperson. Didnt even get in the door and was being asked what I was working on make,model,yr and engine size.. Also treated me like I didnt know anything and they knew it all. Witness the same salesperson being rude to another cpl telling the they shouldve bought a more expensive part to get a better one with a better warranty. Maybe thats all they could afford at the time. Smh this was the 1st and last time I will visit an Autozone.
Review №7
2021-10-02The staff including store manager at this location Just seem very Mad to be at work or dealing with customers..which is fine..but I as a customer shouldnt notice this because it shouldnt be forefront... I feel this location need some customer service work..
Review №8
2021-10-24Performed an electronic analysis on my 2017 car.Report identified a loose/faulty gas cap.We adjusted the cap gasket which cleared the fsult code.He could have sold a new cap but offered advice insteadI will certainly utilize AutoZone again!
Review №9
2022-06-05Very friendly, helpful, and knowledgeable.
Review №10
2020-07-02I can say enough about auto zone in Fremont! Not only were they very friendly but went above and beyond! We broke down at a rest area- we were driving through from NH to Canada- and the alternator went. After being towed to this store, they hunted down the part- went and picked it up and even someone got an awesome mechanic to install it in the parking lot. They saved our trip! Awesome people! Thank you!