Kerbside pickup
Yes
AutoZone Auto Parts in Cuyahoga Falls
Categories
Location on the map
Cuyahoga Falls, Summit County, Ohio, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
NFC mobile payments
Yes
Phone: +1 330-922-4170
Site: https://www.autozone.com/locatio...
Site: https://www.autozone.com/locatio...
Opening hours
- Monday:7:30AM–9PM
- Tuesday:7:30AM–9PM
- Wednesday:7:30AM–9PM
- Thursday:7:30AM–9PM
- Friday:7:30AM–9PM
- Saturday:7:30AM–9PM
- Sunday:9AM–8PM
AutoZone Auto Parts in other cities:
Comments (122)
Good customer service and helpers many times they come out to my car and help me with anything I need. I recommend it
Very good service. Most employees are very helpful and can answer the questions you have regarding different parts that are available for your vehicle. If they do offer advice on what may be wrong with your vehicle though, I suggest you get a second opinion.
Came here for a replacement battery (mine had died) under warranty. The manager (believe it was Clinton) was very professional and handled about 10 customers very quickly. I was in and out in about 20 minutes with no issues at all. Great team at this store.
I walked away very happy with my experience yesterday. I needed a new battery ($198) and they insisted on testing it to make sure before I spent the money on it. And then the guy, Houston W., who installed it was friendly and fast. I was very greatful for their help and appreciated my experience.
Im not big on buying from chain stores and typically buy from locally owned part stores. Was in a pinch and needed a part outside of the hours of the supplier I usually use. Mike went out of his way to help me find the part I needed. Customer service at its finest. Finding good customer service is harder and harder to find these days. This wasnt good service it was great!
Very Unhappy with my experience at the Graham Rd store. I bought a battery today from Kim and wanted to get it installed but I wasn’t able to be helped because a little corrosion on my left terminal.. Kim who was very rude and not interested in helping me at all claims they had nothing to get that off for me to replace my battery which makes no sense because it’s an auto store.. So I went back into the store because I needed a jump which Kim never asked me if I needed one being that I was there to get my battery changed.. Kim tried to charge it up twice it didn’t come on we all know it can take more than that and told me there was nothing else they could do for me.. So I sat outside in the cold for almost an hour waiting for someone to jump my car. No help at all. So disappointed.. I spent almost $200 and I can’t believe my service was so poor.
I want to praise Kevin for his excellent customer service. I had to replace a burnt out rear signal bulb. Kevin came out to my vehicle and did it for me, and let me watch so next time I could change it myself. He was a great help and want him to get recognition for it!! I have a long drive home at night, and i was able to get home safely.
Of all the parts stores in our area this one is the best. Friendly guys at the desk and some of them have actually worked on their own cars.
Great experience. The people working there were very helpful and even let you borrow tools. They make sure the job gets done right the first time unlike going to a mechanic
Couldnt help me.Reiterating!! Im sorry I was tired when I wrote this. I just needed Freon and the volume or ratio wasnt available. Or it may have been the oil. Either way its ok.
Even though they couldn’t replace my battery because of a broken terminal clamp, the gentleman who was helping me called around to several repair shops in the area to see who could help me. They are always very nice and helpful at this autozone.
Its always been a wonderful experience for myself I feel they have the knowledge to help the average person work on their own vehicle!
Went into the store today to buy some hot wheels and paint.the whole staff at this store for the store manager,commercial manager,psms and red shirts are very kind and helpful.thank you all very much.if it werent for awesome employees like yourselves the higher ups wouldnt have a pay check!Great job!
AutoZone in Cuyahoga Falls Ohio is just a really nice place to go for an auto store. Im a woman and they did not treat me stupid and they didnt treat me like I didnt know what I was talking about. Very helpful employees and the AutoZone was extremely clean. Keep treating people the way you are and youre going to be around for many many years. Thank you for such kindness. So if you need some parts or whatever you may need please go to the AutoZone.
Is it me, or is it every AutoZone seems to be staffed by the nicest and perhaps most experienced guys on the face of this Earth?... Seriously though, Ive been shopping at this particular AutoZone for what seems like an eternity (20 years..) and they never guide me wrong.
Had my part..courteous service.
I went to autozone for a new battery. After I bought the battery no one offered to help put it in, a standard. Next it took 2 employees to get my battery out and the new one in (in their defense it was pretty corroded). After I left, my car started acting up to the point that it would not start and I was recieving every electrical error on my dashboard. I called a tow to get it to a dealer and it turned out that autozone had installed it incorrectly. Thank god we had a wonderful tower or it could have cost a lot more! Will never shop there again.
I want then ask for help on how to make sure I have the correct oil wipers and other accessories that were needed received help from a kind man who was willing to make sure that my car was ready for the upcoming winter blast highly recommend this location if youre not car savvy and if you are car Savvy go there too .
Sales manager, Kevin is unpleasant and rude. If you dont like your job then find something else to do! It seemed as though I inconvenienced him by asking for help to find a bulb for my car. And most salesmen Ive dealt with from autozone have asked if I needed assistance changing the bulb. Not this guy, just slammed my receipt on the counter and said there ya go. Find a new job, Kevin.
The staff here are among the most helpful and knowledgeable AutoZone employees that I have ever come in to contact with. Whether you need new wipers, or a battery for your car, or are changing your own engine in your 4X4 Jeep, this is the AutoZone that you want to come to for help. Thanks!
Took my girl friends car there to get a battery. The guy was quick and efficient at changing the battery. Thank you for doing that in the cold.
I went in when both Scott’s were working. Both were very helpful, took the time to understand and help me figure out what my issue with my car was. Thanks guys!
Of course our battery died in the pouring rain but the employee came right out without hesitation to install for us! Thank you!
They have everything you need for autos and trucks and are really understanding when it comes to exchanges
Shout out to Randall, Scott, Cory, Brent, and the rest of the staff there for all the help every day with our commercial account! Thanks!
Very helpful staff with a genuine willingness to assist. The store usually has whats needed, or will recommend a store.
Quick,friendly..Randall was the man who helped me,He quickly identified my problem and had an immediate solution..I will come back everytime I have an issue with my car
Strike 2 ! needed a battery in my key fob. they wouldnt open it to see what battery it was or change it out. Oriellys I didnt need to ask! they did it right then. ditch this autozone
Good price and excellent service. Very helpful people who are knowledgeable and friendly.
The assistant manager went above and beyond! She was very helpful and we will be back. Thank you!!!
Had to have seen me struggling to put a bulb in my nightmare of a volvo. Were out sev times and did not offer to help. Forget about this place.
Great customer service, very helpful in getting battery changed out.
Randall in commercial its always such a help always good service look forward to doing more business
Hands down the best auto parts store around! Ask for Randall, he’s the man!
The older man that help me change my headlight bulb was amazing. Tysvm.
Friendly and knowledgeable staff helped me find what I needed quickly
Great experience! Store was super clean and staff was very helpful.
Friendly staff, knowledgeable, helped me find what I was looking for!
99.9% of the time, they know what I need, they have it in stock and sometimes they help with small jobs.
Needed a headlight and the young man who took care of me installed the headlight AWESOME SERVICE
The extremely knowledgeable lady that checked me out even replaced my bulb!
Kevin was going to put the antifreeze in my car for me but he was not able to pop the hood. Atleast he tried. Thank you Kevin!!
1 star for sending me emails that i dont want or need.
They gave me the wrong gas cap for my car multiple times and the older staff lady was extremely rude about it
Helpful and courteous staff. Just had my battery replaced.
Great staff, always very friendly and helpful!
Prices are kinda high, but they have quality products.
I am a woman and the staff member was flirting with me. Very uncomfortable. Kept calling me hun.
Friendly staff happy to help find whatever your looking for
I found some interesting accessories for my car
Always friendly and making sure you get the right part
Clean shop, convenient location , and friendly employees.
Very helpful with telling me what is wrong with my car, thank you mike!
They have far too many people working that dont know cars
The entire staff tried very hard to be helpful.
Always has good deals, staff very helpful
Sold me things I didnt ask for
Excellent service. Tony was very helpful.
Very helpful and clean parts fit
Not much to say, a typical Autozone store with attentive staff.
Snotty counter person and wouldnt help me like they say they will.
Like the store need more variety on tools
Done great making sure I was hooked up
Great service in and out with what I needed!!
Usually have what I need, or can help you find it
Great customer service here....
Picked a few minor parts today, friendly staff.
Great service, very helpful!
Very friendly and helpful
Help full and answer all of my questions
They put the wipers on for me
Staff dont know auto parts
They always help me when I ask for it
Great people awesome service
Helpful and prodacals followed.
Had what I needed I was in and out in 5 minutes.
Knowledgeable people, parts in stock
Good for simple auto care
Great knowledge and service
Always has what i need at the time
Cleanliness needs improved.
Just what youd expect in this neighborhood
Helpful folks and convinent location.
My experience was expensive.
Good for what you need.
Nice staff.
Great service!
Had everything I needed
Got me everything I needed
Nice ppl helpful
Great helpers!
Very good service
Great help!
Very helpful
High quality parts
Great deal
Always helpful
Helpful
Awesome prices
Ok
Super nice
Good
Always helpful
Helpful staff.
Clean and organized
Very convenient
Very helpful
Excellent!
Parts
Got us going,.
Things are cheaper than some on the Internet, and some can help with installation, but the things are not complete
Ehh
Total reviews rating 4.3
122 Reviews for AutoZone Auto Parts 2023:
Review №1
2022-06-08I really cant believe in this day and age I have to say anything. As a female CUSTOMER, I walked into AutoZone already prepared, knowing exactly what I need so Im not talked down too. Yet it happens anyways. I walked in, picked up what I needed and headed straight for the counter. There I was questioned, this is the right one? And youre sure? Ok, I trust you. Followed by do you need any help putting it in? To which I replied no, which was STILL followed by ok but if you need any help just come back in. I am still blown away that AutoZone employees treat their female customers with such blatant disrespect, and I hope the next female who goes in will have a better experience than I did, because I will not be going back.
Review №2
2021-12-29Houston was kind and fast changing my battery. I felt he went the extra mile. Something I needed today as I havent been feeling...people today. He was happy when he saw it was an original battery and gonna be easy for him to change and made me happy too. Its cold and he was quick and she started right up. Well see how it goes after a few days haha. Thanks Houston!
Review №3
2022-05-24Had the parts we needed and always has friendly service! I has stopped at OReilly cause they were closer but they didnt have my parts.
Review №4
2022-02-10They had the part I needed in stock and their price was as good as Amazon. Gotta love it.
Review №5
2021-06-30Repair shop wanted $175 for A/C recharge but after 2 hours, told me they couldnt confirm it had worked...Just stopped by this Autozone was immediately helped by an awesome staff member. He listened to my issue, answered my questions, directed to what I needed, and assisted me in the lot. So $25 and 10 minutes later and my A/C ice cold again.I wish I remembered the guys name because he was awesome. Highly recommend this location.
Review №6
2021-10-14I couldnt be more pleased with the help from the staff at this location including Travis K. After a 13h work day, my truck wouldnt start while I was grabbing dinner across the street. Im mechanically inclined, however I didnt have my tool bag on me. I was just going to buy the tools I needed and do the job but the staff and Travis K took the time to help me with tools and testing the alternator as well afterwards. In a world where labor/customer service lacks at time. They went above and beyond what they had to and I thank them greatly.
Review №7
2020-08-13I really appreciated the help and service I recieved. It made my day better. Ive come to this location a few times and never had any problems. I needed my battery tested and the staff members got it tested and new one installed super fast. They were very kind It was a great price as well and I am completely satisfied. I will be returning when I need something else.
Review №8
2021-06-24Customer service was upon request. Had to ask specifically to look up a party after being directed to a wall of generic parts that would not fit my need. Made me feel as if I was interrupting the persons day and I was the only customer in the store.
Review №9
2022-02-20They had everything I was needed for my grandfathers 2017 Kia
Review №10
2021-08-19The gentleman that helped me it was very helpful and knowledgeable he installed a light bulb for me which was really easy and now I can do it for the future the store was stocked very well and clean