In-store pick-up
Yes
Auto Sound Security & Access in Willoughby
Categories
Location on the map
Willoughby, Lake County, Ohio, US
Service options
In-store shopping
Yes
Delivery
No
Health and safety
Mask required
Yes
Staff required to disinfect surfaces between visits
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Phone: +1 440-951-1440
Site: https://www.autosoundohio.com/
Site: https://www.autosoundohio.com/
Opening hours
- Monday:Closed
- Tuesday:9AM–6PM
- Wednesday:9AM–6PM
- Thursday:9AM–6PM
- Friday:9AM–6PM
- Saturday:9AM–5PM
- Sunday:Closed
Comments (81)
I had a system installed here a couple months ago. I cant say enough good things about the team they have. I am entirely pleased with how this turned out!! I even took it back and had interior lights installed that run with the lights in the box. Wouldnt recommend any place else.
Excellent install team very professional Ralph is very accommodating they have done 8 cars for me all great
Great group of guys! They are always busy, but always willing to help a customer.
Have had alot of work done here over the years. And keep coming back. Staff is really knowledgeable and helpful. They do great work and are very good at what they do. You can feel comfortable leaving them with your vehicle and not worry about the installation.
Amazing guys! Very knowledgeable, professional, and friendly. My install looks great and sounds even better. This shop will be my permanent choice for any future work as well!
Fantastic customer service, they took care of me and went above and beyond with helping me get my new dash kit and radio for my Camaro.
Ralph, Bart, Craig and Dustin installed front and back cameras with batteries, Radar Detector, Laser Jammer and finally a high end stereo with complete car sound reduction . The result is exceptional. The best installer I am aware in the mid west !
They were only place in town that could put a remote start in my 2015 BMW X5. Great service, communication and quality of work! I would highly recommend!
Ralph was so helpful and made the install super easy. Thank you for all of your help. I love my HR V so much more now that I have an auto start. Will definitely be coming back in the future for any other installs!
Great place. Arrived at 8:58am for a 9;00 appt. I was greeted and they took my car right in. I had a remote start & keyless entry installed. The staff was courteous, friendly, knowledgeable & timely. My car was ready when promised at the price that was quoted. Ralph (I think the mgr.) provided extra great customer service on the price quote. I was shown how to use the keyless entry & remote start fob. AND, they found a ring I had lost in my car.👍. Great experience all around!!
Made the mistake of getting someone from offline to try to install a back up camera and navigation system in my suburban. Of course it was someone lying about their skill level. Long story short I took it to the professionals at auto sound. They fixed everything how it was suppose to be installed and function. I got the bill and was presently surprised....in a good way. Highly recommend and worth the wait. They seem to always be booked but they get you in as fast as possible. Will be taking another vehicle there soon for some audio upgrades.
My car radio died and an auto repair company recommended talking to AutoSound. They were very professional and knowledgeable and pricing was reasonable. Worked with Tim who gave excellent information on options and provided helpful recommendations. The service was first-rate. Im much happier with my new system.
Very experienced, knowledgeable, and responsive team. They made helpful suggestions to choose the best speakers, amplifier, and head unit for my 911 so as to maximize the audio result but remain in line to my budget. All of my questions were patiently answered and the installation was seamless, just as if my car came that way from the factory. The owner and staff were fully committed to my complete satisfaction and the audio system sounds amazing!
Always fantastic customer service, and great attitudes.They make you feel welcome, and wanting to come back!Ralph & Craig have certainly gained my business for remote starters & sound systems.
Went in for a back up camera for my F150, they had several options available and were very knowledgeable about their products. Ended up getting a complete new head unit with a touch screen, back up camera and DVD player. Very happy with the look and clean install. If I need anything else for my truck or car will definitely go see them again.
Great place for your electronic mobile needs. I am a repeat customer, had my stereo replaced two years ago. They did a great job, taking my new car in for a dashcam installation.
Excellent customer service, easy drop off and pick up. Remote start works great!
Bryan and his crew took my Tahoe in and put in the best audio equipment Ive ever heard... sound quality and easy to use/sync. Affordable, dependable and on time!!! I would recommend to anyone who needs good car audio done.
Auto Sound Security has been my go to location since 2000, they are very knowledgeable and friendly people with great customer service skills. I have contacted them via phone and email and have gotten good service either way. Recently they installed an NAV unit in my SUV, I made some changes to what I wanted on the day of the appointment and they took it in stride accomplishing the task without delay. The sound is incredible. Thank you Auto Sound!
Easily a 5-star place. I own a 2005 Lexus RX330 with a very low-end factory audio system. These guys took it out and put in a bluetooth integration system which streams everything from my Android phone. Ive seen other shops in the past, who declared this job impossible on my car; these guys got it done in less than one hour. The price is extremely reasonably. So far everything works just perfectly. I cant be a happier customer. Highly recommend for everyone in the greater Cleveland area.
Radio works fine. However if you have any plans on the day you schedule to have your radio installed on cancel them. They so an hour or so to everyone. Its an hour or so from when they start and they never tell you when theyll get to it. Had my car scheduled for 9am in the morning. Didnt get the call to pick up until 3pm. If you schedule a car you should be working on it at that time. Not having people drop it off at that time. These people are highly unprofessional and have no communication skills.
Staff was knowledgeable, courteous and quick to diagnose the problem with our Auto Mate remote start. They fixed it on the spot. Mason was extremely helpful over the phone as well.
I have a sweet system , remote start from my browns seat in stadium To truck .It is a pleasure to see the guys , Employees that work with Auto Sound for years and years that care about the over all total experience you receive . The BEST in the industry .Also Ralph is a will talk to you owner , says hi when im in there . Makes you feel right at home , Everyone is Very knowledgeable about every aspect of anything you might ask . Go inside and check out the trophys that speak for themselves . I Have been getting stuff done here for about 10 years . I am a repeat customer for a reason . COME CHECK EM OUT .
I came in asking for advice on getting rid of the hum from my turntable. Non auto related, just general feedback on what I could do do eliminate ground loop. They were so helpful and actually gave me the wire I needed to fix the problem at no charge. He didnt have to do that, but did anyways out of kindness. Im definitely coming back to these guys from my car door speakers!
Explain everything I needed to know. And printed a estimate up. And time it would take to do it. Very nice and professional.
Was told I could have my part delivered next day, was informed after paying, leaving and returning home that it could not be done and now have to go through the hassle of waiting on my money to transfer back, they were not very polite or apologetic for my inconvenience and when I called to let them know I was not happy I got sorry, did what we could do as if they could care less about my situation. Will never use these guys again and would suggest you find your own specialty parts online for 1/2 the cost. I would pay the extra 50% just for the professional help and courtesy but this place lacked just that. Thanks for the promise of something you couldnt deliver, and regardless of your supplier you should never process payment nor promise an arrival time without the guarantee of such. Could of just gave the old 3-5 business days speech and I would of taken my business elsewhere to begin with.
Good morning, Bryan. As you know, I have been coming to Auto Sound since 1996 for various automotive audio tweaks and installs.I just wanted to let you know I am EXTREMELY pleased with the way our most recent collaboration turned out. The rearview mirror with backup camera works exactly like you described it would. And, the Bluetooth audio sound quality is perfectly acceptable, although I will have to increase the volume and punch the bass up a bit. The hidden GPS speaker is plenty loud now as well. I can hear the navigation at freeway speed with the music cranked up no matter what audio source is playing.I went for a drive this past weekend, and everything works like I want it to.Thanks, again, Bryan. I appreciated your patience and your teams professionalism and neatness. As you know, I pamper my car. I do not even valet. However, I trusted your team to have my car overnight twice. I dont know a better way to show I trust someone than to leave my car with them for an extended period of time.Nice job!Vince Lombardo, Jr.
Took my 2015 Chevy Silverado there after another shop did a butcher job on it. Auto Sound pretty much had to redo the whole job the other shop did. They added a new Amp & 10 Inch JL subwoofer. Sounds great, couldnt be happier. The only place that will service my audio needs from now on.
A bit pricey actually. Ive been to many auto sound places and could come up with way better deals...they guy I talked was knowledgeable about the products and their services... if you want to spend to much money go there
Scheduled an appointment for my input converter box I just bought for 9 am and was out at 9:30 with it installed perfectly.Service was extremely nice and was only about $50 for a simple installation that I would have definitely screwed up had I done it.
Ralph and his crew are #1 for all your auto electronic needs, they are honest and do all work the right way the first time around. Thanks again for all your help Ralph!Thanks,Ryan...
I came to this place to get a radio put in they was so nice and pleasant they told me right off the bat what I needed and the different choices I had to chose from. Its a very cool place to come too, and the service was very quick and efficient. I would definitely recommend this place in Willoughby
Ralph has done work on two of my cars, both Porsches. His work is world class and his prices are very reasonable.
If you need your fixings of audio or security stop on by and get a hookup from CLEs best. Señor Ralph and Craig got JL, Alpine, Pioneer, Viper, Avital and so many more names!! They can do bikes, exotics, boats, and regular cars too haha. Dont let the the tall mexican guy who works there work on your car though...😁VHD
Professional, fair prices, staff that is knowledgeable and courteous. Ill be coming back here for my JL Audio needs.
Great shop helped with the questions I had and finished the install and tunning of my audio system upgrade fair prices
Great guys to deal with they know there stuff not cheap but guaranteed quality and a professional job
I would not go anywhere else for this type of items. The folks are honest and courteous. I will be going back.
Great customer service!! Had the parts we wanted in stock and in our hands in less than ten minutes!!
Really awesome place. Ralph was an enormous amount of help. I will be going back there from now on. Thanks!
Amazing people that do an amazing job! Went over and beyond for me! I would recommend them to everyone!
Awesome company never had any problems with the work they perform.
They know everything about your audio system very helpful and knowledgeable staff
Best in the area hands down. Would recommend them to anyone. Tell Bryan that Brad sent ya.
I havent been there in years I call there to ask about a price on a remote stared for a 2016 car
Great place to get stereo systems for cars, remote starts alarm systems
The guys here know and have seen everything. The only place Ill take my vehicles.
Ive had a great experience with these and Ive been customer for over 10yrs
Way over price
Great service, fair pricing, ample parking, and clean facilities.
Great team. Excellent knowledge. These guys know mobile audio
Great service, good people & very satisfied with the work done
Auto Sound gives FANTASTC customer service. They go above and beyond!
A good place to have a alarm & audio put in your car.
Best service for car stereo and remote starters
Great knowledge good service nice people
Very professional, and experts in their craft.
Great place keep up good work
Always great work and customer service!
Excellent staff.Good prices
Great products, service and installations.
Awesome group
These guys are the best in the business.
Very nice and helpful.
I highly recommend this place
Only thing I can say is wow
Highly recommend.
Overpriced. Shoddy service.
Awesome
Recommend.
Knowledgable
Total reviews rating 4.7
81 Reviews for Auto Sound Security & Access 2023:
Review №1
2022-04-19Ralph and the guys did a great job--quick clean and fair--I ve been in the car business 35 years and would highly recommend them!
Review №2
2022-03-10Ive been in the auto industry for 15 years and have used auto sound countless times, personally and as a referral. They are by far the best place for this type of work.Small store, but ask for something and they probably have it.Friendly, knowledgable and fair, if youre in the market for remote start, audio equipment or something cool for your car, go see them. You can thank me after.
Review №3
2022-08-19Excellent Experience Ralph has done Audio Work on my 1995 Buick Park Avenue and my Mercedes Benz CLK 350.He is very kind and professional any work that I need done on my cars Ill be going to Auto Sounds!
Review №4
2021-12-07The whole team of employees done a great job. I explained what I was looking for and they delivered…Ralph knew the specs I was looking for and delivered 100%…even with a tight schedule he and his crew finish the job and I would definitely do business with this company again. They are experienced and have knowledge on your car audio needs!!!! 5 Star! Thank You! Extremely Please!
Review №5
2022-05-25Folks at autosound always friendly and knowledgeable regarding my 12 volt needs....highly recommend
Review №6
2022-01-14I forgot to share my experience from a few weeks ago, but these guys are the real deal. got me in (on new years eve!) and hooked me up with a remote start to make sure i was ready for the weather we were expecting. super professional, nice and courtious, expert install and answered all my questions and assured i was happy. forget the rest, you googled the best. thanks guys!
Review №7
2021-10-16Purchased remote start. Ralph and his staff are outstanding, very pleasant and knowledgeable. Went above and beyond to not only make sure my remote start worked properly, but also that it was the type of remote start that would make me happy. Took the initiative and ordered a part to fix a broken hood release handle at no extra charge as a bonus. Clean and presentable facility...great music to listen to while waiting. Would recommend to anyone interested in a remote start.
Review №8
2021-11-18Audio Sound is where you should go for car audio needs. The staff are very knowledgeable, personable, and honest. Jaiden did a great job for me by presenting options in dealing with my stereo system problem. This is one of the best places to go for car audio needs in NE Ohio!
Review №9
2021-06-24I went here instead of buying speakers for my truck off the internet. Ralph not only helped me get the right parts, (my truck needed an adapter to install the speaker to the door), but let me know what color the negative and positive wires were in the door. Super professional and very knowledgeable. Saved me time and frustration of finding out I needed adapters to install the speakers. Would highly recommend.
Review №10
2022-01-28I was not pleased, a old man came out of a backRoom Not friendly at all I told him my issue he took my keys drove the car I did not understand why he needed to do that, then he came back and said he thinks it is the radio and it would cost $385.00. I said you think that is a lot of money for not knowing.So to me it was all aboutThe money. Buyer Beware...