Aurora Eye Care in Aurora
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Aurora, Portage County, Ohio, US
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Site: http://aurora-eyecare.com/
- Monday:9AM–5PM
- Tuesday:10AM–7PM
- Wednesday:10AM–2PM
- Thursday:9AM–5PM
- Friday:7:30AM–5PM
- Saturday:Closed
- Sunday:Closed
My 8 yr old son’s eye Dr was downtown at the cleveland clinic. We were looking for a place close to home and took a chance with Aurora Eye Care. We are so glad we did! Dr Smargiasso was great, even with a rambunctious kid! We will continue to be patients of Aurora Eye Care!
My wife and I visited Aurora eyecare this afternoon for our annual eye exams. I have to say that the staff there and Dr. Smargiasso treated us exceptionally well. We love the small hometown business that Aurora EyeCare gives. The eyewear and staff expertise are top-notch. They dont have the cheap stuff that you see advertised on late night TV, and theres no owl talking to you.Would recommend this place to all the local residents and anyone else who would like to receive quality I care.
We absolutely love Dr. Smargiasso and the rest of the staff at Aurora Eye care!!They are so helpful and attentive to my kids especially and we couldn’t be happier!They have fixed my daughters glasses within minutes in her pre-teen “crisis” moment and were so quick and kind about it, and sat with my daughter for what seemed like hours through her first time contact lesson, with complete patience.Love this office ❤️ 👓
I love Aurora Eyecare. It means a lot to me to be able to support a business in my community. I found the staff to be friendly and warm. Dr Smargiasso is an excellent physician who cares about his patients.The one thing I love is that my appointment never appears to be rush or that the Dr is in hurry.I highly recommend Aurora Eyecare.
Awesome experience! My 6 year old was having some strange eye concerns so we took her in to Aurora Eye Care. Dr. Smargiasso was amazing!! My daughter was nervous but he made her feel comfortable. He made the visit seem like it was a fun game. He had little fingers toys to keep her engaged. His dad skills definitely came out to make her feel comfortable and at ease! His staff was just a pleasurable to work with as well. The office itself was very clean and covid friendly. Highly recommend!!
Always a pleasure to visit Aurora Eye Care. The staff is friendly and very knowledgeable. A great help in aiding with the decision to select the correct frames both aesthetically and economically. Dr Smargiasso gives care with a smile and compassion. Highly recommended.
Today I brought my son (5) in for his first eye appointment after having my own appointment recently and everyone was wonderful! He ended up needing glasses and the process was very smooth and he had a blast. Thank you to Dr. Smargiasso and all the staff for a great experience - we will continue to bring our family back!
Dr. S is super personable and informative through the exam. He was honest about my eye care options. Highly recommend! Also, I had an eye emergency on a Saturday and he saw me at the end of the day just to make sure everything was fine. The staff is excellent. Love the practice.
Very nice staff, makes you feel comfortable right away. Dr. listened to my issues, gave me answers and solutions to the problem. Staff very helpful in finding my new frames. Gave advise on colors and shapes that looked best on me . Did not try to sell me anything I wasnt interested in. Will definitely be visiting them again.
Thank you for this opportunity to be able to say something nice about Aurora Eye Care. This was only my second visit and everyone was kind and very curtious from the moment I walked in and during my exam to the time I left. Thank you Dr Craig and staff. I will reommend you to Family and friends. Merry Christmas and a Healthy Happy New Year to all.
I was looking for an eye dr. since my glasses broke and I hadn’t had an eye exam in years and I moved to Aurora 2 years ago and decided to try them out. The staff was absolutely amazing. Their frame choices were great and priced very reasonably and Dr. Smargiasso was the nicest and funniest eye dr. I’ve ever been to. I found my eye dr. for life. Thanks everyone at Aurora Eye Care.
Was not greeted by eye care associate in a warm, professional manner and felt pushed out by the eyeglass tech to help other customers. Eye doctor was friendly, professional, and knowledgeable however, it was difficult to see to decide on new glasses when my eyes were dialated.The new eyeglass frame cracked within 6 months of purchase and then was accused by eye care associate that I dropped them. Makers of the frame replaced frame without charge however, the frame cracked AGAIN and when discovered by the same eye care associate, I was accused AGAIN that I banged the side of the frames and thats why they cracked. I left with loose, broken frames and no apology from associate after I confronting her about both her accusations. I WILL NOT be back to this place after all the trips, poorly made frames, and the lack of professional, compassionate associates.
Excellent service as always. Its not common to find businesses where the entire team actually feels like a team. I mean a team dedicated to doing great work. Dr. Craig is very dedicated to providing great care and goes above and beyond and I can easily recommend Aurora Eye Care without hesitation.
I am very happy with my appointment add Aurora Eye Care. I have never had such a complete examination on my eyes before and the doctor also discussed other ways to improve my eye health. I will definitely refer him to my friends at the gym or anyone who is needing help with their eyes. And thank you for taking care of me today.
Doc and his staff have always been amazing! He is funny and great with my kids. He is personable and caring. I appreciate that he is honest and forthcoming about his care. I look forward to seeing him every year! He’s so funny. I really enjoy his company! Highly recommend Aurora Eye Care!
As always, I was 100 percent pleased with today’s visit at Aurora Eye Care. They were running on time, per usual, and all staff members were wearing masks and were friendly and polite. The exam was thorough and Dr. Craig was very knowledgeable. I will recommend Dr. Craig and his staff highly to all friends and family!!
Dr. Craig and the team are amazing. Love that they are just around the corner here in Aurora. He is always super honest and lets you know what is truly best for you. I highly recommend Aurora Eye Care!! Have been going here for a few years now and could not be happier with the fantastic customer service they always provide. Stop searching and call them to get an appointment.
I can’t say enough about how professional everyone is in the office. This is probably one of the nicest staff I have encountered.Dr. Smargiasso has always taken my appointment’s above and beyond. He makes sure he understands any of the issues your having pertaining to your eyes and comes up with a solution. You never feel rushed during your appointment and he seems to remember your conversations from one appointment to the next time you see him.
Dr. Craig Smargiasso and his staff are phenomenal. I had a great experience and a great conversation with Dr. Craig. I did not feel rushed, but was also in-and-out.I got new frames after a number of years and loved the assistance I received to find the right frames. I couldn’t ask for anything more!
Dr Smargiasso is very capable, professional and friendly. He doesn’t forget the person attached to the eyeballs as some eye doctors do! He has an excellent staff to support him and my visit went smoothly and quickly. Additionally, he is willing to fit me for contacts and I’d been told in the past I was not a candidate. He said it won’t be easy, but he’s glad to do the extra work if I want contacts...& I do!🔆🔆🔆🔆🔆Definitely 5 stars!
Dr S is great and very patient. Very kind and helpful staff. They have also answered the call to keep staff and patients safe with covid19 safety measures. As a patient I appreciate these measures and felt safe. They came to me in my car, discussed my needs and brought back my adjusted glasses that now fit great. Thank you Aurora Eye Care!!
We have had a very happy and successful appointment at AURORA Eye Care in AURORA, OhioThe staff is super helpful and very efficient. Dr Craig is so kind, caring, knowledgeable and professional. Love visiting this office. We recommend this eye care group for any help you may need.
The entire office is very friendly, knowledgeable and caring. They make it their mission to ensure you have the best experience possible during your visit. The Dr is funny, engaging and very personable. I would highly recommend Aurora Eye Care for your vision and eye care needs!!
My first visit with Aurora Eye Care for an annual checkup. I was greeted on time and felt safe through my appointment. The staff were courteous and knowledgeable. Dr. Smargiasso is thorough, has the latest technology and explains it so you can understand. I will be back next year. Thanks.
If you are looking for a great place that cares for your eyes and fits your glasses look no more.This is a great office.Laura is very patient and helps to pick out the right frames. This is my third experience with her and I always left very pleased.If I had to rate this office I would give it 10 stars and I am a very tough reviewer .
My 91-year-old mother is a resident at the Anna Maria nursing home where shes going through rehab for a broken back. She dropped her glasses today and the lens popped out so I took them to Aurora Eye Care to be repaired. They greeted me in the parking lot in a mask, repaired the glasses including adding new nose pads, and didnt charge me for it. Thats great customer service in my opinion. Very nice, kind people work here!
Everyone in the office is very nice and helpful. Our dog got my daughters glasses and even in the crazy time we are in they were extremely helpful and got her a new set of frames. We had a new set, lenses in and adjusted all within an hour of my initial call. Thanks! We wouldnt go anywhere else!
Our family loves everything about Aurora Eye Care. Dr. Smargiasso is highly skilled and knowledgable and treats us like family. His staff are always courteous and helpful and the office is beautiful. We highly recommend Aurora Eye Care to anyone looking for top quality eye care.
I had an eye medical “emergency”, and Aurora Eye Care make sure it’s make room for my appointment the same day that I called. My medical issue is not an issue that can be diagnosed an ER or urgent care, and a mis-diagnosis could lead to long-term or permanent damage?!?! Thanks to the team at Aurora Eue Care, I have what I need to start my recovery- and - I also have scheduled follow-up visits to ensure I am progressing in the right direction! Thank you, thank you, thank you for your above and beyond patient care services!
We have been customers since they opened their Aurora store. My last pair of glasses had defective frames that cracked. They made sure to get some new frame options and fit me into their busy schedule and made it right. Im extremely happy with my new frames and the service recieved from the great staff.
Aurora Eye Care has an amazing selection of glasses for women and the staff is very helpful! Dr. Craig A. Smargiasso is very professional and knowledgeable. He has treated me for dry eyes and offered several solutions to try and solve my aging eyes. I highly recommend them.
Dr and intern both highly professional with helping me and my eye pain. Staff was wonderful under the Covid restrictions taking temperature and seating me properly under these crazy times. Will see them again when I’m ready for new glasses. Thanks 🙏🏼 for your helping me and my👁 feel better.
From start ro finish an enjoyable experience. They are seamlessly Covid-19 prepared. The space is clean, farmhouse modern. Everyone I encountered was professional, polite and efficient. Dr. S. is like sitting down with a college friend, hes knowledgeable, explains information clearly and is pretty funny. Great experience!
Receptionist is very rude. Called to make an appointment. You could tell the receptionist was going to be rude right from the start from answering the phone. I told her I needed to make a doctors appointment so she got all my information just to tell me she can’t help me because they’re booked for the next year. Well why didn’t you tell me that right from the start?! Very rude and unprofessional
Total reviews rating 5
182 Reviews for Aurora Eye Care 2023:
Review №1
2022-01-13This office is outstanding! From the moment you walk in you feel like a life long customer vs someone they see once a year! The front desk staff is wonderful! They are so proactive and make the visit so easy! And Dr. S is such a great Dr. and so comforting! I highly recommend Aurora Eye Care!
Review №2
2022-06-29This eye doctor is incredible. Im so glad I switched to him. I can see better in my sixties than I could in my forties. If you are patient and try his suggestions for contacts you can get rid of those reader glasses. You have to give it at least 3 weeks. I cant believe that I can read price tags in the store again without pulling out a pair of glasses. He is absolutely the best!
Review №3
2022-03-21Dr. Smargiasso and his whole staff is top notch. I tell everyone I know to go here if they are looking for an excellent, knowledge and friendly eye doc! The best one I’ve ever been to. Feel like you can easily chat with the whole staff and doctor and has a sense of community. Can’t say enough 5 star things about this place. Highly recommend, 10/10!
Review №4
2022-07-27I really love their professionalism and kindness, they are super helpful in picking out glasses and they look into whats covered and whats not. Their prompt and thorough with the exams. The doctor is super friendly and knowledgeable.I would recommend aurora eye care.
Review №5
2022-05-24I LOVE Aurora Eyecare. The staff is always smiling and welcoming. They are helpful and work very hard to make sure their clients have a great experience! Dr. Smargiasso makes me laugh!!! I always worry about my eyes and I trust him implicitly! He’s very thorough and very caring. I appreciate all of them!
Review №6
2022-04-14What a wonderful and friendly staff. Wow. Very pleased with the exam and the service I received. I can not recommend Aurora Eye Care enough. Thanks for spending so much time with me while picking out my glasses.
Review №7
2022-06-24So glad I found Aurora Eyecare! They are so thorough with their eye exams. Everyone is very helpful a courteous. And I also have to mention that the office is so pretty. I had the daunting task of trying to find new eyeglass frames (as backup to my contacts). They took their time showing me all kinds of frames and helped me narrow down what looked best and felt comfortable. I’m very appreciative of the time spent helping me. I never felt rushed. And they even helped me find the best value using my Eyecare insurance!
Review №8
2022-05-12Excellent eye care practice. Very knowledgeable, kind, and caring staff. Dr. Smargiasso was fantastic. Beautiful facility. I highly recommend Aurora Eye Care!Nancy D.
Review №9
2022-08-17Everyone was very professional and friendly. Didnt feel rushed. The doctor was great, took time with me and his staff answered all my questions. I would definitely recommend Aurora Eye Care
Review №10
2022-08-23I was greeted promptly and seen by Dr. S soon after I arrived. They were able to get me a same day appointment for an eye irritation I am having. Overall this was a great experience.