Aurora Car Care in Aurora
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Aurora, Portage County, Ohio, US
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Site: http://fb.me/AuroraCarCareLLC
- Monday:8AM–5PM
- Tuesday:8AM–5PM
- Wednesday:8AM–5PM
- Thursday:8AM–5PM
- Friday:8AM–5PM
- Saturday:Closed
- Sunday:Closed
It is so hard to find an honest auto repair shop. My girlfriend started coming here a few months ago and we have been extremely happy with the quality of service, the fair and honest prices and the truthful recommendations of the mechanics and owner of the shop. If you have a problem with your car, I would strongly recommend them. Thanks for a job well done them.
Finding a mechanic you can truly trust is exceptionally rare. Pat, I cannot express enough how fortunate we are to have you and your business here, in our town. Your honesty, integrity, and genuine compassion are unmistakable and the primary reasons why you have earned such a loyal customer base. Add us to that list. We wouldnt think of taking our cars anywhere else.
You will not find a more honest or knowledgeable mechanic than Pat in the area. I have trusted Aurora Car Care with my vehicle on multiple occasions and never once felt cheated or scammed. You will never be sold a bill of goods about whats wrong with your vehicle here, and the mechanics will not hesitate to let you know what concerns are immediate and what can wait. Repairs are completed efficiently and in a very timely manner.Highly recommend this shop, but call ahead! This shop stays busy and usually is booked a week or two out; thats just how good they are!As long as I live in NE Ohio, Aurora Car Care will be my go-to shop.
Fortunately we found Aurora Car Care several years ago. This place is the best. Always a reasonable assessment and reasonable cost, Great workmanship and the friendliest people you will find anywhere. In my opinion you simply cant do any better. Again, I have used them many times for many different cars over a number of years.
I have never been more impressed with a mechanic than I am with Aurora Car Care! The staff there went out of there way to check out a vehicle we were thinking about buying and didnt charge us. The feedback we received helped us in our decision. This is a caliber of customer service that you dont run across too much anymore. Thank you, Aurora!
Our car broke down halfway through an 800 mile road trip recently, in the middle of OH. Bad fuel pump. We were stranded, having no idea where to take the car in this fairly rural area. Fortunately, the flat bed driver recommended Aurora Car Care, and it was right down the street from a hotel with vacancy (this occurred late at night). We dropped the car off there, and left a message. The next day, after I conveyed my urgency at getting back on the road (on my way to work), they had the car diagnosed and repaired within a matter of a few hours. We were back on the road in no time, and the car ran great the rest of the way.They did this with a sense of friendliness and understanding that I sincerely appreciated. True professionals. I likely wont be going back there anytime soon because I live 400 miles away, but if they were in my neck of the woods theyd be my new go-to shop!
Total reviews rating 4.9
68 Reviews for Aurora Car Care 2023:
Review №1
2022-06-01Kept hearing great things about this place. Had my car brought in over a holiday weekend. Amazingly helpful and friendly, no bs and immediate estimate. Somehow the car was ready the next (business) day, so I dont have to miss any work. When I spoke to my father of their excellence he said Oh, Pat? Yeah that guy is amazing, helps everybodyGuess so.
Review №2
2021-07-19I did not find Aurora Auto Care by mistake- I was referred by a life-long customer of theirs. I’ve been loyal to them for years now.Pat and his team NEVER fail to excel!Friday evening, one car broke down. Saturday afternoon, our only other car broke down leaving us without a car to use for work or errands. With twin babies and home, we needed our cars. I had my cars dropped off at his shop, left him a voicemail and he got me in. He thoroughly understood the pickle I was in and worked his hardest to get us up and running ASAP. He called me first thing Monday morning letting me know that he had fixed one of the cars already and it’s ready to be picked up. And he called back later that afternoon letting me know they he was able to get our other car back up and running. Their skill, compassion and attention to their clients needs are why they have a loyal customer base. A+, guys!
Review №3
2021-05-11I have had Pat work on my cars for years...even before Aurora Car Care was up and running! He always takes the time to explain the options I have for repairs. He is the most honest and fair mechanic out there. Thanks for all of your help throughout the years Pat!
Review №4
2021-04-21Pat and the guys work fast, have good pricing, and always manage to squeeze us in when theres an emergency. Id never trust my kids cars to anyone else. Truly one of Auroras best assets
Review №5
2021-04-26I took my mother-in-laws auto down to have a tail light bulb replaced. Pat was on it in no time; in and out of there in less than ten minutes. Pats crew did fabulous emergency service on my personal vehicle several years ago when my wife and I were in Aurora to visit family and friends.
Review №6
2021-03-15The folks in Aurora were friendly and efficient while changing the oil in my sons Audi for about a fourth of what the Audi dealer would charge...it was like returning to those days when local services did better work for less!
Review №7
2020-07-271 in a million car service. They have gone out of their way for me, and my family time and time again. So grateful I was referred to them years ago. The exceptional service and kindness they provide as a company is just an honest day of work for them. But, in my experiences with mechanics, not a single one compares. For me in life, its the small things that count. I have 4 beautiful boys. Safety is a priority. I dont feel like a number here. Aurora Car Care, thank you. Honestly, I cant thank you enough.
Review №8
2021-01-06Pat and the crew are fantastic. They are knowledgeable, trust-worthy, and I couldn’t imagine anyone not using them for any car needs. Highly recommend!
Review №9
2017-05-12Ive known Pat for quite a few years, even before he established Aurora Car Care, when he was working with Gus at what used to be Colonial Auto Sales & Service. After Gus sold the business and Pat left Colonial, I had more than one bad experience with the new owner and his staff. When I heard that Pat opened his own shop in Aurora, I was elated and began taking my cars to him for repairs. I have the highest respect for Pat as he is the most honest and caring man Ive ever met in the car repair business. He has outstanding experienced mechanics who get the job done and get it right the first time. He honors parts warranties for the high quality parts he uses, because they do occasionally fail. I had an alternator installed in a Jeep, only to have it fail a good while later. I didnt even know the alternator had a warranty. When I picked up the Jeep from Pat, I asked him how much the bill was going to be, he told me there is no bill, as he discovered the alternator was still under warranty and replaced it at no charge. On more than one occasion, Ive had minor problems that Pat could easily fix right there and then at little to no charge. I might add that for major transmission issues, Pat refers his customers to Matlins Transmission, also in Aurora, and also an excellent shop. For auto repairs, I wouldnt take my cars to anyone else but Pat at Aurora Car Care.
Review №10
2020-11-02If I could leave 6 stars, I would!!! I can’t recommend Pat and his team enough. We take all our vehicles here. They’re honest and do excellent work at fair prices. So hard to find!