Athens Goodwill in Athens
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Athens, Athens County, Ohio, US
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Health and safety
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Site: http://gwisco.org/
- Monday:9AM–9PM
- Tuesday:9AM–9PM
- Wednesday:9AM–9PM
- Thursday:9AM–9PM
- Friday:9AM–9PM
- Saturday:9AM–9PM
- Sunday:10AM–6PM
Discriminatory no exceptions mask policy. Can’t even wear a face shield which makes no sense because those offer even more protection. Thought I could go back w a face shield since I can’t wear a mask but nope. Says on their website that they aren’t allowed which proves that this is not about health or science. Every other business with strict face covering policies has been fine with a face shield as it works even better than a mask. This policy violates the ADA.This review is aimed at Goodwill Industries nationwide, I know that it isn’t just this store and the employees are forced by the larger corporation to enforce the discriminatory policy. I feel bad that the employees are being forced to bother customers like this. They need to be paid more if they are going to be put into potentially confrontational situations over such a controversial issue. It’s not right.
They lie and call themselves a non profit when half the stuff that is donated gets shipped off to sell elsewhere they are bleeding are town dry don’t give ur stuff to these crooks yes I do know this for a fact half of the stuff donated DOES NOT MAKE IT TO THE FLOOR THEY SHIP IT ELSE WHERE TO SELL FOR MORE PROFIT FOR THE OWNER OF THE COMPANY TO BUY MORE PRIVET ISLANDS
The customer service policies at this store are wretched, and the representatives are hit or miss, at best. I have been a 2-4 time per weekly customer to this store since they moved into the East State St. location. I’ve spent thousands of dollars and been an incredibly loyal customer for many many years. I visited the store on Columbus road today and had not one, but two egregious experiences, back to back! Very much to my disappointment, I will never spend another dollar at this store. I recommend New2You instead. Goodwill Athens will treat you like your business doesn’t matter. There is no way to reach out to higher management, and the buck stops there. 1/10
Usually always have a pleasant experience with goodwill of athens. Sometimes I feel the prices can be a bit high but if I feel that is the case I may ask if they can do better or just put it back and look at another local thrift store. But I do recommend people to shop here as it does help the community as well.
As of 2017, the store seems to be a lot cleaner and well run BUT that has come at the cost of finding anything unusual it seems. In a word the offerings other than clothing are sparse. They used to have a big section for furniture: gone. And about 100 neckties at any one time, so it was fun to hunt through them for the odd, clean, vintage gem: gone. So really, other than clothes there just isnt that much to recommend about the store nowadays.
Total reviews rating 3.6
79 Reviews for Athens Goodwill 2023:
Review №1
2022-05-12Always love Athens goodwill! We found the pioneer woman set we were looking for!!! A++++
Review №2
2022-06-03Clean store with welcoming and helpful customer service. Always has better large item prices compared to other Goodwills.
Review №3
2022-05-26Extremely Expensive Considering Most Of Their Inventory Are Donated! Honestly Youd Be Much Better Off To Check Out Restore or New To You.
Review №4
2022-05-18Resold something I already purchased! Make sure to mark something for a later pick up. Then had the nerve to make wait to figure out how to refund me. Very disappointed, ruined my kids day. Thanks!
Review №5
2021-11-15This goodwill is clean and had some nice things but only 1 star for the annoyance of having to leave mid-shopping because my child had to use the bathroom. And there are no stores nearby to go into! There is nothing more annoying than a store that is nice and obviously offers restrooms for employees to not allow a child (or adult) a place to use the bathroom. Definitely don’t recommend for families shopping.
Review №6
2022-06-25Pretty shopped through. It’s clear that they are sending their better items to higher-income areas.
Review №7
2022-05-02Prices are way too high to be a donation based store and its hard to get any help. They act like they are too busy in the back doing things.
Review №8
2022-06-07We just moved to Athens and furnished our living room from Goodwill. Very nice people and happy to help.
Review №9
2022-03-22As a visitor from Texas it was a very cool walk down memory lane. Hope to go back before I leave.
Review №10
2021-01-22I really like it at Goodwill they got great prices some of the prices I thought were high but I paid good money for great items,they have tons of cloths n various things, I bought a lot of hoodies and a lot of comfy pants, I was very excited to go my first time, and I had a great experience. The employees was very kind n helpful. I think people would like it to, n enjoy their selves.