At Home in Mentor
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Mentor, Lake County, Ohio, US
Payments
Site: https://www.athome.com/store-det...
- Monday:9AM–9PM
- Tuesday:9AM–9PM
- Wednesday:9AM–9PM
- Thursday:9AM–9PM
- Friday:9AM–9PM
- Saturday:9AM–9PM
- Sunday:9AM–9PM
At Home in other cities:
Very reasonable prices and nice home decor, luxuriously soft towels, mats, etc. Lots of curtains to pick from even in the next isle. Reasonably priced furniture but smaller variety. Good camping stuff and pricing. Short staffed...maybe it was just when I went for my first time so dont let that impact your decision. They are still getting to be known in the area. They have not been open a year yet. Lots of bedding variety...sheets, pillows, etc. TONS of Fancy Art pictures...both hand drawn and various abstract art too. The only downfall is isles are not labeled. Nice selection for kitchen accessories, cutting boards, food storage container, cutlery, etc. Check them out! You will be impressed! Nice prices!
There were two major fails at this store. The first one is that the quality of nearly every item we examined was very low. There was a lot of MDF. Anything we picked up was surprisingly lightweight. It really felt like a dollar store with higher prices. We spent a good two hours exploring the store looking for what all the good reviews are speaking of but never found it. Nearly everything we found that had a wood or metal appearance was plastic or MDF. Ceramic items were again lightweight with color imperfections, shape distortions, and extra globs of pottery. We would not have purchased any of these low quality items at any price let alone their prices. Their prices would be good if these were quality items but they truly are not. We did not encounter a combination of high, medium, and low quality items, only low quality and we looked at items in every section. They put together a store full of low quality items in a nice presentation, but ultimately you are taking the merchandise home, not the store. The second major fail was the employees. No less than six of them looked straight at us with blank stares. Not a single one said, Hello, or Can I help you find anything? They all acted as if we were an interruption to their work and not the goal of their work. I made a respectful but honest comment to our cashier about the surprisingly low quality of their merchandise and she just gave me a blank stare glare. We positively love home decor stores, but this one is off our list.
The restrooms is located in the back right corner of the store. this place is massive so prepare for a walk. but man is it worth the walk. the bathroom is clearly a modern construction with all of the latest trends in restroom design. everything was very clean and very spacious. hot water was plentiful, and the push activation delayed shut off sink provided a excellent user experience! the new dyson air blade is exceptionally effective at drying hands. and the ability to open the door with only your foot really is the chery on top.
I liked the store and employees BUT be very careful of getting their card which I already cut up and will never use. I got totally ripped off and still having problems getting my money back. Not gonna go into the long drama story but the bank they use is sneaky and snaky. Never again!
What I thought would be a quick trip in the store. I went to purchase a beverage dispenser. I located where they are at and I couldnt reach it on the very top shelf. Which makes it impossible for anyone to just get it. So I search around for an employee. I find two of them having a conversation. I asked for help they said they would be right there I wait. And neither one of them came over. I see the woman who said she would help and then she says Ill be right with you 5 minutes pass I go and find someone else and they did it right away . I shop here often and never experienced such bad customer service .
My first time there, was just a few days ago. I walked into a glorious Halloween display, which excited me because I looooove Halloween!! But...that was the only thing that excited me about the place. SO many empty shelves and boxes everywhere! I asked the lady at the counter when yall opened, to which she said February but with Covid they shut down after just 6 weeks. Ok. So, either you opened a store with empty shelves and boxes everywhere or, it was packed and reopened without being prepared...again. In my opinion, it makes it look junky. And, from the prices of some things, this isnt a junky store at all. I bought one thing, which doesnt fit where I want it so, I returned it. Doubt Ill be back.
Well, was excited to shop here but definitely would not return during a pandemic. There were 2 checkouts open on a Sunday. One clerk properly masked. One with mask covering mouth not nose. If she has a health issue she should not be at the checkout—someone with a mask should be. People in line not following the social distance lines. Empty shelves. Two female workers seeing the long size the line was getting to, be but choosing to keep chatting instead of opening more checkouts. We chose to leave. In a normal situation this would just be annoying. In a pandemic it is at a minimum uncomfortable in a county that had at one point been ranked purple.
I really liked At Home! Lots of selection and styles as well as vignettes to get ideas for your home! Their garden section is a little picked over right now but other than that not bad. The checkout system needs a little work just because it seems to get kinda crammed near the front.
Total reviews rating 4.4
118 Reviews for At Home 2023:
Review №1
2021-11-22Large arrangement of seasonal decorations, clean and well-lit building. Kind and helpful employees. Very well stocked with fantastic prices and deals!
Review №2
2022-06-29Nice store. Mostly spent time at home accents looking for a fish figurine. Found three, at least. And another gift for my Dad. Ceramics were carefully wrapped at the register. Prices are not overwhelming. Will be back to explore other sections.
Review №3
2022-04-28This is a very large store..plan to look around. If you have time, you can most certainly enjoy shopping here. I really like the array of merchandise and the neat order of this store. There is something for every room in your home. Also a great place for gifts for family and friends.
Review №4
2022-04-17One of the best home decor places you can go. Awesome prices, exceptional variety, super great service. Its like the Home Depot of decor. I go here just for ideas. 100% great.
Review №5
2022-05-31Great store, but Ive been overcharged twice by 10 dollars each time. The sticker on the item was less than the object actually was. I live 40 miles away and I check the receipt when I get home. From now on I will check it in the parking lot.
Review №6
2022-03-13Someone asked us this just another Marshall’s? No way. They have a variety of decor for teens -adulthood. Trinkets,pillows,chairs, pictures,candles and more.Wish they had more table sets. The staff was very approachable and nice.
Review №7
2022-07-20Good selection, can’t say the same for the quality of air of their products.
Review №8
2022-06-30Absolutely amazing store!!! Great variety of items and decent prices
Review №9
2021-05-27Great store, to shop at for your home. Shelves stock with plenty of items and the store is very clean. Also, good for college items.
Review №10
2022-04-09I always go there to buy one thing but end up leaving with a cartful. A lot of nice things.