ARJs Auto Sales in Cleveland
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Cleveland, Cuyahoga County, Ohio, US
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Site: https://www.arjsauto.com/
- Monday:9:30AM–7PM
- Tuesday:9:30AM–6PM
- Wednesday:9:30AM–6PM
- Thursday:9:30AM–7PM
- Friday:9:30AM–6PM
- Saturday:9:30AM–5PM
- Sunday:Closed
Other Used car dealer Nearby:
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4.6 ·(199)from this place 1 mi
These guys are great! Very easy to work with, good communication, and they made Christmas the bes...
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3.9 ·(79)from this place 1 mi
Solid place. Large dealer services with small shop deals. David did a great job of setting us up...
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3.9 ·(119)from this place 1 mi
Seen this dealership being advertised by a metallic Nissan murano with temp tags. They decided to...
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2.8 ·(75)from this place 1 mi
My boy was gonna get a car from them. But they said that the title was gonna take 2 to 3 months t...
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4 ·(41)from this place 1 mi
Very nice car selections and I bought a 2008 Honda Accord from them and like six months ago I lov...
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4.3 ·(85)from this place 1 mi
Masters Auto Sales is such a wonderful dealership, although Ive had some credit issues and had an...
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4.6 ·(102)from this place 2 mi
Great car lot. They work with you to be able to afford a vehicle. They have a amazing mechanical ...
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4.6 ·(43)from this place 2 mi
Bought a Audi a8 that was looking pretty but nothing worked on the car and kept braking apart eve...
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4.6 ·(31)from this place 2 mi
I and my son have bought 6 cars from Tony at Alba motors. Some on Ebay, some directly in person. ...
in: 2:00 PM - 10:00 PM
out: 12:00 PM
No pets
No parties
Smoking allowed
Additional rules
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COVID-19-related guidelines apply
Fire alarm
Carbon monoxide alarm
Security cameras
Safety rules
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Cancellation is free up to 5 days before
After 5 days, cancellation costs a 5% Fee
You can't cancel an ongoing event
Additional terms
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We got you covered
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Security cameras
Security patrols
Security alarms
Daily cleaning
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Daily cleaning personel
Cleaning tools
We take care of you
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24/24 concierge lodge
Direct phone liaison
Fire detection
Private entry
Swimming pool
Baby carriage
King size bed
Bathtub
Wi-Fi
Workspace
Television
Minibar
Air conditionning
Room service
Additional details
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Went to ARJs after a frustrating week of going to other car lots this place has got a good inventory of nice cars they had me in n out around two hours got a Toyota Avalon they were straight up about what they could do for me unlike the other car lots will be bringing my family back so my kids can get their cars here.
Dave & Scott are amazing! They helped lower my payments & when my insurance company continuously let us down when it was time to drive off the lot, they went out of their way to hook me up with incredible insurance company. My experience was easy and they made me feel comfortable. Thank you so much for my Jeep!
My husband and I absolutely love ARJs! We have a 2 hour drive from where we live and we have been back twice now! They have a great variety of cars. They’re always in great shape and very clean. And the people there are great to work with. Very helpful and get things done in a timely manner. Definitely recommend getting a car from them!
I am glad I made the drive from Painesville to check out ARJ’s. Scott helped me out by suggesting a vehicle I never would have considered but it ended up being perfect for me. If you are looking for a good car from a dealer who is honest and helpful…. Look no further than ARJ!
Definitely recommend. 100% satisfied. I hate dealing with dealerships, The big wigs over charge the small mom and pop ones try to cheat you or sell you lemons. But arjs has never disappointed. Just got my second car through them. Always easy to work with. They make paperwork a breeze. And decent cars for decent price. Ask for mac. Hes the best.
I had a great experience at ARJs. Everyone was helpful and friendly. No one pushed or prodded me to make a decision. Although it was pretty busy, I was never made to feel ignored or left alone. If one person had a customer, the free one checked on us. Thanks to Mac, Dave and all the amazing staff. I want to give them five stars, but Im currently waiting on a We Owe item to be fixed. Once that is done, they get five stars!
Mack was extremely helpful and genuine. He made the car buying process easy and stress free. I would recommend this car dealership to anyone and everyone. Theyve been around for 35 years and have quality customer service. He even referred me to a trustworthy mechanic closer to where I live if I ever needed one! Fair prices too!
I had sworn I would never buy another car off of Lorain Rd in Cleveland but Dave and Mac were AMAZING. The process was the fastest Ive ever been to and they even helped afterwards. The warranty covered the AC being replaced. They let me use a car for the time it was being fixed. They seriously went above and beyond and My Kids and I are grateful! We love the Nissan Quest and will love of our family vacations in it to come.
Wonderful experience. Mac and Dave were great, professional, and easy to work with. Purchased a used 4Runner from them and I will come back in the future for sure. The process was easy, they were upfront with me the whole time, and the paperwork was all digital. I can’t be any happier from a used car purchase than I am now. Thank you ARJ’s.
I had a great experience with ARJs personnel, they were all friendly and very attentive to my needs. I want to shout out to Scott, whos in sales. He went above and beyond in assisting me in getting a good payment that was affordable within my budget. He kept his word in finding some accessories for my car. I am in love with the Juke Nissan and I 100% recommend ARJs for anyones car needs. I am a very satisfied customer and give ARJs 5 STARS!! Thank you Scott for being a professional and making me feel like part of ARJs happy family.
This place may look like all the other small lots out there, but the team there has integrity. I had bought a vehicle there and within a week I had found there were issues making it not drivable without a good bit of repairs. After Dave checked in asking me how I was doing with the vehicle I told him what had happened, and without hesitation he did all that he could to make it right. I would buy from them again and thank Dave and his team for their help and professional service.
I live in Illinois and was looking for a Jeep Liberty for over a month. I couldnt find any i liked so i looked online in neighboring states. I saw one i really liked at ARJS Auto in Cleveland Ohio. I called and talked to the salesman Max (awesome guy) and he assured me it was both mechanically and cosmetically in great condition. I decided to make the drive...and boy am I glad I did!!!! This car is super clean inside and out and runs perfectly! I can’t thank Max enough for his honesty! The whole experience went smooth, the salesmen were great, and the cars are reasonably priced. Great people to do business with!
I bought a great car from here and it was a excellent car until a Mechanic named mike worked on it and he also worked for luxury auto’s Don’t deal with him.Dot com!!!!💯🙏🏾 Big mistake.!! Luxury imports is where he worked!! I don’t know if he’s still there if so he shouldn’t.dot com!
Great sales people like big Mac great people are including Tony in the office Mike Vite on the mechanical side Dominique for the detailing in James family friendly aiming to place great customer service and occasional hot cup of coffee also and say hello to the mascot I will recommend going there to buy your next used car purchase. In the owner Bobby and I grow is an awesome human being aiming to please once everybody to be happy with their purchase thanks for stopping and come again tell your friends
Fantastic dealership. I worked with Scott—who provided some of the best service I could ask for. I was an out of state buyer and was treated like I was in their lobby the whole time. Don’t hesitate to buy from them—I’m fairly critical and had nothing but the most pleasant experience with them.
These guys are amazing! Mac and Dave went above and beyond to not only give me an incredible trade in offer on my Chevy, but an awesome rate and price on a new Prius. I could not recommend ARJ’s more, and would encourage anyone who’s intimidated by the car buying process to go see these guys! Thanks again ARJ’s :)
This place is awesome, it was a true pleasure working with them. They all took really good care of me. And now my girlfriend and I don’t have to share a car. I highly recommend if your looking for a car/truck/ or SUV make sure this is your first start. I’ll be reaching out to them real soon to purchase a truck.Thanks for everything to all the people over there.
Dave made my car shopping a great experience. They were fair and gave me a good price on my car. I drove over an hour to get there and was in and out in no time enjoying my new car. Very good experience all the way around. I will definitely shop at ARJs Auto sales again.
My dad has purchased vehicles here a couple times with satisfaction, so referred us and we too ended up purchasing one. They have quality cars and trucks and Brian is super nice. He really took his time and worked with us to help us figure out all of our options. He was patient and answered all of my many questions, even when we needed to contact him late in the evening. I will go here and look for him for my next vehicle
I came into look at a wrangler and they were there to get the job done.. no matter the obstacles they helped me conquer it. And let me tell you it wasn’t easy... Mac, Angela, and especially Dave were relentless when it came to putting me in the car I wanted and nothing less. I’ve had more then trouble with my credit. They made the impossible possible. Thanks again guys!
I would not recommend this place!On two different occasions I contacted them about autos they have for sale. The first time they didnt even bother to respond. Yes my credit needs some help. Why would I be here at this 2nd rate car lot and not a reputable dealership if it didnt? Dave there is a true comedian! He asked me what terms I was hoping for and then he could not correctly calculate a monthly car payment. Very rude because my credit score low...how professional business like is that!
To start, Im not sure if its feasible to give a used car lot a 5 star rating after all they are used car salesman. I did have a good experience with the dealership. My wife searched for a specific car and finally found it online at ARJs. They did hold it for us as we were travelling an hour to see it. They were easy to work with and accommodating to us as we had our own financing. They seem to have a decent selection of cars that are reasonable and in decent shape. I would consider them again. UPDATE 11 months later, we still love the car we bought from ARJs
5 stars. Highly recommend. I purchased a 2006 Dodge Charger with low miles (Jan of 2019). Very clean car. Excellent paint, interior and very little tire wear. When I had an issue with the alternator a few days later, I called AJRs not expecting much sympathy or help. Like most used cars, it sold “as is.” No warranty. Surprisingly, the owner returned my call and said they would help me pay for the repairs. Check came in the mail today. These are stand up guys who know what good ole fashioned customer service is. They didn’t have to give me a dime. It was all on me. But, they took care of me. Highly recommend this operation. Thank you Mac and Bob.
Wow. my friend was telling me about your certified cars and how you stand behind your product. i told him about my experience with byright auto sales located at 4810 lorain ave. he said to me you should have went to RJS HE HAVE QUALITY CARS . I SAID TO LATE I WENT TO A JUNK YARD (BYRIGHT AUTO SALE S PUT DOWN 5000 DOLLARS ON A 2012 KIA FORTE WITH A BAD ENGINE AND THEY REFUSE TO GIVE ME MY MONEY BACK AFTER INFORMING THEM LESS THAN 48 HOURS OF HAVING THE CAR. BYRIGHT AUTO SELL IS RUNNING A SCAM ON THE COMMUNITY. ANY WAY WISH I WOULD HAVE COME TO YOU FIRST HEARING ALOT OF GREAT THING ABOUT YOUR LOT AND SERVICE. I WILL BE SEEING YOU SOON KEEP UP THE GOOD WORK. THE COMMUNITY LOVES YOU.
We were dealing with Mac the salesman and Brian the Finance Manager who were very helpful in the beginning process. Pulled my credit score and eligible for a prime bank with a decent interest rate. We were interested in a vehicle for my teenage son, a 2010 Chevy Impala (beautiful car) but after taking it to our mechanic on a test drive, we immediately noticed a loud ticking noise, like a time bomb was going to off! It was the dual climate control unit that was wrong. Also after being on the lift, our mechanic told us that it needed a new Rack & Pinion, plus rear brakes, and the lower air intake manifold. Well after he totaled it all up, it was over $1,500 worth of mechanical repairs that needed to be made. We came back to the dealership and told Mac what was going on with it and told him well buy it but he has to come down in the price or fix it first..Im not paying over $7,900 for a vehicle just to put in another $1,500. Mac wouldnt budge on the price, he didnt even try to make an offer, other than he had another Malibu on the lot. We refused and ended up getting another car for $2,000 more, CPO and at a lower interest rate. Oh and because of the age of the car, I was told I couldnt purchase Gap insurance. If you dont know what that is, look it up. Caveat emptor
All around great service from the staff and quality for dealing in used vehicles! From over the phone, to the sales, and ending with the financing, everyone was polite and helpful! Very happy with my purchase and will continue to look at ARJs next time Im in the market!
These guys were recommended to me by my father and my sister in law. And I am beyond thrilled by my experiences so far! Everyone working there was knowledgeable and helpful throughout the entire process! I am so thankful that they got me into my new vehicle! I would definitely recommend! 😌
They are very great sales management i would recommend anyone i got my first car no credit and all and they work with you very great with the prices and sale on cars very low down payments made it a stress free process there patience is A1 i love my new car thank you dave !
I purchased 2 vehicles from ARJS and both were low miles . It’s a shame I won’t be doing business with them anymore AND buy another vehicle or send buyers there way again.After second purchase I never recent memorandum title even after finance company and I called just to have some guy on his period yelling at me cause apparently the woman who does these things was not there on both occasions... day of purchase and the day I called ! I simply asked to please send my title .It’s 1 year since the purchase and 2 weeks since my phone call and nothing ! I will do what motor vehicles suggested and file a complaint !
Top Notch. I was driving up to Cincinnati from Virginia to visit family. I was interested in finding a used Toyota 4Runner. I surfed the web and saw they had a good one and it was fairly priced. Since Cleveland is a 6 hour roundtrip from Cincy, I wanted to make sure of the quality of the car. I called and spoke to Brian and he did a thorough walk around and test drive for me - he told me the good and bad about the car. We worked out a price, and I decided to go for it. My gut told me that these guys were trustworthy, and I was right. The car was exactly as Brian described. No games. So I bought at the agreed upon price. I had a chance to talk to the owner, Bob, as well. These guys have been around 30+ years and they have good local connections so they are able to get quality vehicles, price them fairly, and are easy to work with. Great experience.
Absolutely the best experience I have ever had buying a car! Brian and the team at ARJ were not only easy to deal with (not your typical pushy salesperson), but showcased the upmost honor and integrity one could ever expect from a used car dealership. Thank you so much ARJ and a special shout out to Brian (salesman)!
Not sure how this dealership has so many positive reviews. I was very interested in purchasing a vehicle, I live a few hours away so I called to ask some questions about the vehicle I was interested in. I was told he would go take a look and he would call me back in 5 minutes. No call back. Two days later I sent an inquiry on the vehicle through their website, no response. Two more days I use the text message system through their website and I get a message saying my number is xxx-xxx-xxxx. So I guess Brian thought I should contact him to buy a vehicle and not vise versa. When I did text him, he was very short and not helpful at all. I had cash ready and have been looking for this particular vehicle for a while, just was waiting for the right one. Im not going to chase/beg a dealership to take my money. Customer service is part of the experience and Ill look elsewhere.
I do not recommend this dealership, the sales people are rude and just throw keys at you to look at the cars. They don’t even know what they have on their lot and aren’t willing to help with questions you have about their vehicles. We looked at multiple cars on their lot and they all had issues that were going to be thousands of dollars to get fixed and they were not willing to deal on price. Decided to go down the street to a different dealership and had a much better experience and actually went home with a better car for a smaller price!
Friendly people. One thing Im definitely didnt like was not being invited inside once in 40 minutes on the lot. Spent my entire time outside in 52 degrees and rain while they checked out different cars I would be approved for. Not sure if its COVID-19 related because the offices arent huge, but still, didnt think Id have to be outside the entire time without someone saying you want to come in and have a seat
Went in and purchase my wife a BEAUTIFUL 2008 GMC Arcadia WHITE. Started having a problem with it. A sensor went bad. Called the dealership rite away. No problem take it to the shop. FIXED AND NOW WIFE IS HAPPY. HAPPY WIFE HAPPY LIFE.😁. They will do everything to help you. At least they kept there word with me. WILL BE RETURNING TO THEM AGAIN..
Went to get my new baby today and I Love it. The Staff there was nice and pleasant. They will work with you. I left there saying Thank you God and a big smile on my face. Yes God is good. Ladies if you get a car from them make sure you looking good cause they will take your picture. 😉😉😄😄😄😁😁
Found the truck I was looking for on auto trader. I called up to ARJs and spoke with Brian. He confirmed the truck was not sold yet.Told him I was 2 hours away, he suggested I call 30 minutes before arrival so they could get the truck out and ready for me test drive. They have alot of vehicles here and the lot is small. Still dont know how they fit 100 plus vehicles on that lot but they do. Upon arrival the truck was warmed up and ready for me to drive it. A quick handshake and they sent me on my way without drilling me about anything. Brian let me test drive and look it over real good without being all over me, which I like. After about 45 minutes of driving the truck and checking everything out real good I went in the office and after about 1 minute of negotiating we had a deal. I was happy with the price, I had done my research prior for a few weeks and knew where I wanted to be and they got me there no problem. Paperwork was done in 15 minutes at most. I paid in cash and got my title within a week and a half.If you are considering buying a vehicle from these guys I would call ahead of time so they can have it out and ready to go for you when you get there, they just have a massive inventory for the lot they have and you may end up waiting if the vehicle you want is buried in the middle of the lot.
The owner Bob was very friendly and accommodating. He went over and beyond what I was expecting. I was looking to purchase a car for my son’s 16th birthday . I am a single mom and buying a car is not in my everyday budget. Bob worked with me not just on the price of the car , he also allowed me to pay some to hold the car until I received my taxes. When I drove from Pa to Cleveland I passed several lots but nothing compared to ARJ’s lot . He had a variety of clean well kept vehicles at reasonable prices. Bob and his sales team “Brian” were amazing. They called on my ride home to make sure I was happy with my decision. I had an issue with the keyless remote that night when we got home and he sent me to the Kia dealer and then sent a check for the cost of a new remote. I will definitely return in the future and would highly recommend ARJ Auto Sale to anyone.
We were an out-of-state family looking for a good 2012 Chevy Traverse LTZ with an Entertainment Package. ARJs had an excellent 2012 Chevy Traverse LTZ with an Entertainment Package in stock. We put down our deposit to hold the vehicle until we were able to drive in from Michigan to test drive it. When we arrived it was sitting curbside fully detailed. Brian R. was professional, honest, and sincere. The staff at ARJs made us feel like we belonged there. Brian R. got the deal done quickly and he gave us an even better price than what we had previously discussed. The Finance Department handled us with care and we were very pleased with our warranty options. In addition to that, they connected us to an insurance company that gave us better rates than what we currently had. This was truly a one stop shop. They gave us a car buying experience that we continue to appreciate every time we start our 2012 Chevy Traverse LTZ. Brian R. and everyone at ARJs that we engaged delivered First Class Service and Five Star Salesmanship.
Please buy your cars from this place !!! 5 stars ! Brian ( sales) and Brian ( Finances) were such wonderful , helpful people to work with. So down to earth and willing to do anything to get you approved ! Got my dream car and it’s perfect ! This place and the people working there are amazing !!
My Husband and I bought a 2015 Yukon about 4 months ago. we got Lied from the begining, it was listed with a certain amount of miles and when we got there the mileage was above of what it was listed for because the owner made it his personal car. They gave us a discount for that. We should have known that it was going to go down hill after that but we didnt, we bought it anyways. Not even a month later the transmition goes out, we called them and the owner said there was nothing he could do, that we should have got a waranty for it. So we ended up paying almost $5000 from out pocket. After that he said he would help us with $300😒 which check never arrived! Just Be awared of this place!!!. Make sure to take the car you buying from them to a different mecanic to have it check before ! so you dont get screwed!
This place is the most unprofessional business I’ve ever seen, I wish I could rate them lower! They over and over again request to follow people on Instagram and then unfollow so they can get numbers higher. I confronted them about why they kept following and unfollowing me and everyone I know and they ignored my DM and then kept deleting my comments on their page. It’s immature and rude. Will never get a car from there and we are all really turned off by them. Take your business somewhere more professional.
Talk about a hidden gem in Cleveland. I worked with Brian and Mac around the purchase of a Toyota Sienna - GREAT VAN - and their lot is full of excellent used vehicles of all kinds. They operate a no-nonsense business with honesty, hard work and heart. Highly recommend!
Do not go here straight RIP off ..Ladies I warn you do not go there by yourself especially without a man or someone that knows about cars interest fees and first bank of ohio. Look at your receipt when you put money down on your vehicle to make sure it comes off your balance just a warning 135000 miles is to high for a 2012 or higher the value of the car goes down I end being stuck in a loan for 12,000 for a vehicle face value is only 5,000 warning do not let this place RIP you off go some where us
Brian has a great lot. Nice guy, easy to deal with, and great deals. Just around the corner from Ohio City and miles away from the usual high pressure auto buying experience. Check out a car on line, read the Carfax, take a ride down and check out. They will treat you right.
Unmotivated, unclear of issues with vehicles, does not inspect vehicles, unprofessional when I told them I didnt like how high my payments would be and was backing out. was told what was I thinking when I took a 9k loan out which isnt much. They undisclosed the vehicle I went to look at had a rotted out frame and tons of rust. Online stated it was in mint condition. Couldnt find keys to the vehicle when I was there.
Just like DJ POPO I too was given lots of promises that turned out to be untrue after I took the vehicle. My salesman knew I was driving from 3 hours away to buy my vehicle. We spoke several times about the vehicles condition and whether or not there were problems I should be aware of before I made the trip. He assured me the vehicle was a diamond in the rough and in drive away condition. The very next day after I brought the vehicle home there was a blatant and obvious problem as indicated by the large oil puddle on my driveway. A call to the salesman and he was a different person, denying any knowledge of a problem that could not have been missed. And he advised me that the reduction in sales price I negociated was so I could take care of needed repairs, about which I was never informed. In next four months I incurred three other necessary repairs requiring major overhauls that were not disclosed as well.No return customer here.
Flew up from North Carolina to Cleveland , and they picked my wife and I up at the airport. Dealt with Mac who is a really nice and honest guy. Didnt spend alot of time haggling over the price , we both were satisfied with the deal. I would definitely do business with them again.
This place is a scam. They keep following and unfollowing people on Instagram just to get numbers up (done it to me multiple times). When I comment and expose them they delete my comments it’s really immature. Won’t reply to DMs either asking why they do this. It’s a horrible businessstrategy ty and they only care about optics, not people. Letting everyone I know about this so they never go there, it’s just too unprofessional.
These guys were straightforward in the description of the vehicles, made sure we were comfortable, and I absolutely appreciated the fact that they made certain the truck was fixed before even doing any paperwork, ( Brian) wouldnt even let me test drive it until it was running perfect, I highly recommend checking them out if youre in need of a vehicle, and it doesnt take much to get financed
Someone i know was promised a couple things would be takin care of with the vehicle they purchased even though it was not in writing, and then once the paperwork was done and they took the vehicle home, ARJS RENEGED on there promise.Even with their bad experience i went and found a vehicle they had on the lot and it had some issues and i also was promised they would be takin care of, its been months and the things that i was promised has not been done, and excuses are plentiful as to why i cant get what was promised, SO BEWARE THEY PRACTICE DISHONESTY, AND IF ITS NOT DISHONESTY THEN WHY DO ALL I GET IS EXCUSES.......STAY AWAY.... THEY DAM SURE DONT WANT REPEAT CUSTOMERS....
Horrible just Horrible 0 stars if I could we where promised to get a car with bad credit but we left angry and disappointed and very unsatisfied 2500 dollars down its like they want us to just pull that out of our ass and saying we have 4 cars on our report when we dont they where takin off by Lexington law do not buy from here Im very displeased and angry about this so where just gonna go to a different dealer this wasted our time.
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4.3 (199 comments)
Review №1
2022-05-23I have purchased two vehicles from ARJ’s and had a great experience both times. More recently, I was in a challenging situation for financing that I won’t get too much in detail about. Given the current vehicle market, most dealerships just didn’t want to bother with me because there were a lot of moving pieces. Dave was able to secure financing with me, and work over a 45 day period to get a deal done ( like I said a lot of moving parts.). He was communicative, straightforward and very responsive.As for the vehicle, I purchased a used f-150 with 100k miles. The vehicle was extremely clean and in phenomenal condition. After purchasing the vehicle, our family mechanic gave it a once over and was also impressed with the condition of the vehicle. I waited a few months ( purchased in February ) to write a review just to make sure nothing when catastrophically wrong with the vehicle. To my delight I thing was wrong. I will likely find myself needing another used truck sometime down the line and Weill probably check their inventory first. Highly recommend using ARJ’s, it’s a diamond in the rough for used car sales.
Review №2
2021-09-19My wife bought me this sweet Toyota. So hard to find the older ones in great shape. She said Dave is awesome and doesnt BS. Entire staff very friendly and customer oriented. She should know...she has been in the customer service industry over 30yrs. So if she says so...its true.
Review №3
2022-04-17On my last review I meant to say Scott not Steve sorry for the mix up...Scott was very attentive and knowledgeable about the new Lincoln I purchased... thank you...Im in love with my car and the whole process went smoothly... they have very nice used vehicles..
Review №4
2022-06-29They did me right and are pleasant to deal with. My buying experience was very easy and I was happy with my purchase. Would definitely do business with them again. Check them out. They are great
Review №5
2022-04-01Didnt even make it to the car lot because the person on the phone was so rude. After getting into a terrible wreck we needed to buy a car asap to be able to get around. We have great income and soso credit and what we thought would be a decent down payment but was told Its tax time. You better come with more. As if they knew our financial situation or bank account. Disgusted. Greedy and rude get you nowhere. And you missed out on a sale that would have paid on time AND doubled back.Edited after response: Too bad none of that was the case. No repos and multiple paid off cars ON CREDIT. Our initial offer was over 1000 dollars down. And he wouldve had a ready and willing cosigner if necessary. You can be as proud of your attitudes as you want to. More inquiry would have resulted in you knowing these things.
Review №6
2022-08-02My Neice bought a car she wasn’t quite comfortable with these guys bent over backwards and let her return the car and put her in another car .. they took the time to work with us until all parties were happy despite not having to. This is the best lot on Lorain and they’re good people! Thank you ARJ!
Review №7
2022-04-19We worked with Scott he went step by step with the process. We didnt feel rushed and he treated us as if we were his family. He was straight and honest with us. He went above and beyond to get us a great deal and working with the banks to get us the loan for our 18yr old son. Who got the Kia optima hybrid. Would totally recommend ARJs to anyone who is new or veterans at car buying.Scott thank you so much for taking the time with my wife and son buying this amazing car. God has given you a gift of integrity and honesty that not many people have. Words can not express how thankful I am for you. Thank you so much.Brosky Family (Bronsky) Lol your the best.
Review №8
2021-06-151st Id like to say I tried to make a deal with another dealership and they blew me completely off called arjs and they truly helped me get what I wanted in a car from start to finish I wanted a vehicle with 3rd row seating and the duel moonroofs at a reasonable cost found a great traverse on their site it even had a dvd entertainment set up told them how much I had to work with and that I had a below average credit score they worked very hard to get me approved for my loan and I am beyond happy with how close they worked with me to make it happen when arriving at the dealership I noticed a very full car lot all the employees were very nice the air in the car did not work but they are fixing it for me on Thursday I will definitely come back for our next car great staff I would give them 10 stars if I could
Review №9
2020-12-29Mac and Dave was awesome. I came with 7 cars to look at and Mac was very helpful. I got my 4th choice but these guys were both helpful in my decision of making sale. Dave talk through the finance portion. I brought a Lexus there 5 years ago and went back. This is my 3rd car from ARJS. Thank you guys. One bad thing they gave me a key fob that does not work. Really disappointed.
Review №10
2022-08-06My coworker bought a nice vehicle there and today I bought a vehicle from there too. The service was great and prompt 👍