Delivery
Yes
Reinforced security
We got you covered
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Enhanced cleaning
Daily cleaning
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Conciergerie
We take care of you
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Comments (199)
I absolutely LOVE my new car Steve and Dave were awesome..I highly recommend this place you wont be disappointed... Thank you guys so much they are a great sales team...
I just bought a car from them I absolutely my car they staff was so helping , understanding and my experience was amazing so if your looking for a vehicle this is a great place to start
Best dealership ever, best people, what else can you ask for!Outstanding service, if youre looking for the perfect car, simply ask for Angela!!
Went to ARJs after a frustrating week of going to other car lots this place has got a good inventory of nice cars they had me in n out around two hours got a Toyota Avalon they were straight up about what they could do for me unlike the other car lots will be bringing my family back so my kids can get their cars here.
Dave & Scott are amazing! They helped lower my payments & when my insurance company continuously let us down when it was time to drive off the lot, they went out of their way to hook me up with incredible insurance company. My experience was easy and they made me feel comfortable. Thank you so much for my Jeep!
Great service! No headaches.
Dave and the crew will treat you right. Made the whole experience smooth and quick. I LOVE my truck! A1 dealer!!!
My husband and I absolutely love ARJs! We have a 2 hour drive from where we live and we have been back twice now! They have a great variety of cars. They’re always in great shape and very clean. And the people there are great to work with. Very helpful and get things done in a timely manner. Definitely recommend getting a car from them!
Mac and Dave was wonderful on working in finding a vehicle that fit my needs and would recommend them and the vehicles they have on the lot.
I am glad I made the drive from Painesville to check out ARJ’s. Scott helped me out by suggesting a vehicle I never would have considered but it ended up being perfect for me. If you are looking for a good car from a dealer who is honest and helpful…. Look no further than ARJ!
Definitely recommend. 100% satisfied. I hate dealing with dealerships, The big wigs over charge the small mom and pop ones try to cheat you or sell you lemons. But arjs has never disappointed. Just got my second car through them. Always easy to work with. They make paperwork a breeze. And decent cars for decent price. Ask for mac. Hes the best.
I had a great experience at ARJs. Everyone was helpful and friendly. No one pushed or prodded me to make a decision. Although it was pretty busy, I was never made to feel ignored or left alone. If one person had a customer, the free one checked on us. Thanks to Mac, Dave and all the amazing staff. I want to give them five stars, but Im currently waiting on a We Owe item to be fixed. Once that is done, they get five stars!
Mack was extremely helpful and genuine. He made the car buying process easy and stress free. I would recommend this car dealership to anyone and everyone. Theyve been around for 35 years and have quality customer service. He even referred me to a trustworthy mechanic closer to where I live if I ever needed one! Fair prices too!
Great service best buy these men made my day made a great choice i love my kia thanks guys. My best choice and decision i made this week
I had sworn I would never buy another car off of Lorain Rd in Cleveland but Dave and Mac were AMAZING. The process was the fastest Ive ever been to and they even helped afterwards. The warranty covered the AC being replaced. They let me use a car for the time it was being fixed. They seriously went above and beyond and My Kids and I are grateful! We love the Nissan Quest and will love of our family vacations in it to come.
Would not recommend buying a vehicle from this dealership,ended up spending over $3000 in repairs on a $19000 truck in less than a month of owning it!
Wonderful experience. Mac and Dave were great, professional, and easy to work with. Purchased a used 4Runner from them and I will come back in the future for sure. The process was easy, they were upfront with me the whole time, and the paperwork was all digital. I can’t be any happier from a used car purchase than I am now. Thank you ARJ’s.
I had a great experience with ARJs personnel, they were all friendly and very attentive to my needs. I want to shout out to Scott, whos in sales. He went above and beyond in assisting me in getting a good payment that was affordable within my budget. He kept his word in finding some accessories for my car. I am in love with the Juke Nissan and I 100% recommend ARJs for anyones car needs. I am a very satisfied customer and give ARJs 5 STARS!! Thank you Scott for being a professional and making me feel like part of ARJs happy family.
Really nice and very helpful. I highly recommend coming here. I just bought my first car on my own and they took care of all my needs with open arms
This place may look like all the other small lots out there, but the team there has integrity. I had bought a vehicle there and within a week I had found there were issues making it not drivable without a good bit of repairs. After Dave checked in asking me how I was doing with the vehicle I told him what had happened, and without hesitation he did all that he could to make it right. I would buy from them again and thank Dave and his team for their help and professional service.
I live in Illinois and was looking for a Jeep Liberty for over a month. I couldnt find any i liked so i looked online in neighboring states. I saw one i really liked at ARJS Auto in Cleveland Ohio. I called and talked to the salesman Max (awesome guy) and he assured me it was both mechanically and cosmetically in great condition. I decided to make the drive...and boy am I glad I did!!!! This car is super clean inside and out and runs perfectly! I can’t thank Max enough for his honesty! The whole experience went smooth, the salesmen were great, and the cars are reasonably priced. Great people to do business with!
My second vehicle Ive purchased from ARJS. Quality used cars. Entire staff is professional,helpful,and friendly. Go above and beyond to assure that you are taken well care of. Can highly recommend anyone looking for a quality used car make ARJS your first option.
I bought a great car from here and it was a excellent car until a Mechanic named mike worked on it and he also worked for luxury auto’s Don’t deal with him.Dot com!!!!💯🙏🏾 Big mistake.!! Luxury imports is where he worked!! I don’t know if he’s still there if so he shouldn’t.dot com!
Great sales people like big Mac great people are including Tony in the office Mike Vite on the mechanical side Dominique for the detailing in James family friendly aiming to place great customer service and occasional hot cup of coffee also and say hello to the mascot I will recommend going there to buy your next used car purchase. In the owner Bobby and I grow is an awesome human being aiming to please once everybody to be happy with their purchase thanks for stopping and come again tell your friends
Above average used carsDown to earth honest sales people bought several vehicles over the years never had any problems
Great experience all around. Found the vehicle I had been looking for at a reasonable price, great customer service. Thank you Dave, Mac and everyone else for the honesty and handling of all the details and going the extra mile. I Love the vehicle.
Fantastic dealership. I worked with Scott—who provided some of the best service I could ask for. I was an out of state buyer and was treated like I was in their lobby the whole time. Don’t hesitate to buy from them—I’m fairly critical and had nothing but the most pleasant experience with them.
These guys are amazing! Mac and Dave went above and beyond to not only give me an incredible trade in offer on my Chevy, but an awesome rate and price on a new Prius. I could not recommend ARJ’s more, and would encourage anyone who’s intimidated by the car buying process to go see these guys! Thanks again ARJ’s :)
This place is awesome, it was a true pleasure working with them. They all took really good care of me. And now my girlfriend and I don’t have to share a car. I highly recommend if your looking for a car/truck/ or SUV make sure this is your first start. I’ll be reaching out to them real soon to purchase a truck.Thanks for everything to all the people over there.
Dave made my car shopping a great experience. They were fair and gave me a good price on my car. I drove over an hour to get there and was in and out in no time enjoying my new car. Very good experience all the way around. I will definitely shop at ARJs Auto sales again.
The salesmen were very nice and personable. Even during these weird times, I was able to test drive the vehicle I was wanting, and drive it off the lot within a few hours. Highly recommend checking out there inventory.
My dad has purchased vehicles here a couple times with satisfaction, so referred us and we too ended up purchasing one. They have quality cars and trucks and Brian is super nice. He really took his time and worked with us to help us figure out all of our options. He was patient and answered all of my many questions, even when we needed to contact him late in the evening. I will go here and look for him for my next vehicle
Really helpful people. they take a lot of time tending to ur needs and overall friendly. Awesome customer service!!
I came into look at a wrangler and they were there to get the job done.. no matter the obstacles they helped me conquer it. And let me tell you it wasn’t easy... Mac, Angela, and especially Dave were relentless when it came to putting me in the car I wanted and nothing less. I’ve had more then trouble with my credit. They made the impossible possible. Thanks again guys!
I would not recommend this place!On two different occasions I contacted them about autos they have for sale. The first time they didnt even bother to respond. Yes my credit needs some help. Why would I be here at this 2nd rate car lot and not a reputable dealership if it didnt? Dave there is a true comedian! He asked me what terms I was hoping for and then he could not correctly calculate a monthly car payment. Very rude because my credit score low...how professional business like is that!
If you are looking to get a car this is the place to go. I had the best experience and they really worked with me and got me into a car quickly. They were so kind and gave excellent customer service.
To start, Im not sure if its feasible to give a used car lot a 5 star rating after all they are used car salesman. I did have a good experience with the dealership. My wife searched for a specific car and finally found it online at ARJs. They did hold it for us as we were travelling an hour to see it. They were easy to work with and accommodating to us as we had our own financing. They seem to have a decent selection of cars that are reasonable and in decent shape. I would consider them again. UPDATE 11 months later, we still love the car we bought from ARJs
5 stars. Highly recommend. I purchased a 2006 Dodge Charger with low miles (Jan of 2019). Very clean car. Excellent paint, interior and very little tire wear. When I had an issue with the alternator a few days later, I called AJRs not expecting much sympathy or help. Like most used cars, it sold “as is.” No warranty. Surprisingly, the owner returned my call and said they would help me pay for the repairs. Check came in the mail today. These are stand up guys who know what good ole fashioned customer service is. They didn’t have to give me a dime. It was all on me. But, they took care of me. Highly recommend this operation. Thank you Mac and Bob.
Wow. my friend was telling me about your certified cars and how you stand behind your product. i told him about my experience with byright auto sales located at 4810 lorain ave. he said to me you should have went to RJS HE HAVE QUALITY CARS . I SAID TO LATE I WENT TO A JUNK YARD (BYRIGHT AUTO SALE S PUT DOWN 5000 DOLLARS ON A 2012 KIA FORTE WITH A BAD ENGINE AND THEY REFUSE TO GIVE ME MY MONEY BACK AFTER INFORMING THEM LESS THAN 48 HOURS OF HAVING THE CAR. BYRIGHT AUTO SELL IS RUNNING A SCAM ON THE COMMUNITY. ANY WAY WISH I WOULD HAVE COME TO YOU FIRST HEARING ALOT OF GREAT THING ABOUT YOUR LOT AND SERVICE. I WILL BE SEEING YOU SOON KEEP UP THE GOOD WORK. THE COMMUNITY LOVES YOU.
We were dealing with Mac the salesman and Brian the Finance Manager who were very helpful in the beginning process. Pulled my credit score and eligible for a prime bank with a decent interest rate. We were interested in a vehicle for my teenage son, a 2010 Chevy Impala (beautiful car) but after taking it to our mechanic on a test drive, we immediately noticed a loud ticking noise, like a time bomb was going to off! It was the dual climate control unit that was wrong. Also after being on the lift, our mechanic told us that it needed a new Rack & Pinion, plus rear brakes, and the lower air intake manifold. Well after he totaled it all up, it was over $1,500 worth of mechanical repairs that needed to be made. We came back to the dealership and told Mac what was going on with it and told him well buy it but he has to come down in the price or fix it first..Im not paying over $7,900 for a vehicle just to put in another $1,500. Mac wouldnt budge on the price, he didnt even try to make an offer, other than he had another Malibu on the lot. We refused and ended up getting another car for $2,000 more, CPO and at a lower interest rate. Oh and because of the age of the car, I was told I couldnt purchase Gap insurance. If you dont know what that is, look it up. Caveat emptor
All around great service from the staff and quality for dealing in used vehicles! From over the phone, to the sales, and ending with the financing, everyone was polite and helpful! Very happy with my purchase and will continue to look at ARJs next time Im in the market!
These guys were recommended to me by my father and my sister in law. And I am beyond thrilled by my experiences so far! Everyone working there was knowledgeable and helpful throughout the entire process! I am so thankful that they got me into my new vehicle! I would definitely recommend! 😌
Arjs was awsome they took their time with me on getting a car I wanted and trust me it wasnt easy but I got it thanks to Scott thanks scott I highly recommend this place for a good used car 😁👍
Scott was so kind and patient with us even though there some difficulties with getting everything sorted out. And Dave and everyone there stayed an extra 2 HOURS just to help us get the car we wanted off the lot. They’re really good and nice people. Highly recommend
They are very great sales management i would recommend anyone i got my first car no credit and all and they work with you very great with the prices and sale on cars very low down payments made it a stress free process there patience is A1 i love my new car thank you dave !
I purchased 2 vehicles from ARJS and both were low miles . It’s a shame I won’t be doing business with them anymore AND buy another vehicle or send buyers there way again.After second purchase I never recent memorandum title even after finance company and I called just to have some guy on his period yelling at me cause apparently the woman who does these things was not there on both occasions... day of purchase and the day I called ! I simply asked to please send my title .It’s 1 year since the purchase and 2 weeks since my phone call and nothing ! I will do what motor vehicles suggested and file a complaint !
Brian in sales is awesome! He did everything he could to help my fiance and I when we purchased our vehicles. Very honest and upfront with us, no BS. Fair prices and a good selection of reliable vehicles.
This car is the third that Ive bought from them. They worked with me to get a great car with less than great credit. Ive recommended them to others and will continue to do so. Mac and the guys are easy to deal with.
Top Notch. I was driving up to Cincinnati from Virginia to visit family. I was interested in finding a used Toyota 4Runner. I surfed the web and saw they had a good one and it was fairly priced. Since Cleveland is a 6 hour roundtrip from Cincy, I wanted to make sure of the quality of the car. I called and spoke to Brian and he did a thorough walk around and test drive for me - he told me the good and bad about the car. We worked out a price, and I decided to go for it. My gut told me that these guys were trustworthy, and I was right. The car was exactly as Brian described. No games. So I bought at the agreed upon price. I had a chance to talk to the owner, Bob, as well. These guys have been around 30+ years and they have good local connections so they are able to get quality vehicles, price them fairly, and are easy to work with. Great experience.
Absolutely the best experience I have ever had buying a car! Brian and the team at ARJ were not only easy to deal with (not your typical pushy salesperson), but showcased the upmost honor and integrity one could ever expect from a used car dealership. Thank you so much ARJ and a special shout out to Brian (salesman)!
Not sure how this dealership has so many positive reviews. I was very interested in purchasing a vehicle, I live a few hours away so I called to ask some questions about the vehicle I was interested in. I was told he would go take a look and he would call me back in 5 minutes. No call back. Two days later I sent an inquiry on the vehicle through their website, no response. Two more days I use the text message system through their website and I get a message saying my number is xxx-xxx-xxxx. So I guess Brian thought I should contact him to buy a vehicle and not vise versa. When I did text him, he was very short and not helpful at all. I had cash ready and have been looking for this particular vehicle for a while, just was waiting for the right one. Im not going to chase/beg a dealership to take my money. Customer service is part of the experience and Ill look elsewhere.
I do not recommend this dealership, the sales people are rude and just throw keys at you to look at the cars. They don’t even know what they have on their lot and aren’t willing to help with questions you have about their vehicles. We looked at multiple cars on their lot and they all had issues that were going to be thousands of dollars to get fixed and they were not willing to deal on price. Decided to go down the street to a different dealership and had a much better experience and actually went home with a better car for a smaller price!
Very quick process. I was able to send my info in via email to be approved and just had to come in to sign for work van. And I got it at great price !!
Friendly people. One thing Im definitely didnt like was not being invited inside once in 40 minutes on the lot. Spent my entire time outside in 52 degrees and rain while they checked out different cars I would be approved for. Not sure if its COVID-19 related because the offices arent huge, but still, didnt think Id have to be outside the entire time without someone saying you want to come in and have a seat
Angela and Dave was AMAZING. It was the best car buying experience my Husband and I had in a long time. We were in and out in about an hour. It was Great. I would shop here again. Thank you.
Went in and purchase my wife a BEAUTIFUL 2008 GMC Arcadia WHITE. Started having a problem with it. A sensor went bad. Called the dealership rite away. No problem take it to the shop. FIXED AND NOW WIFE IS HAPPY. HAPPY WIFE HAPPY LIFE.😁. They will do everything to help you. At least they kept there word with me. WILL BE RETURNING TO THEM AGAIN..
Went to get my new baby today and I Love it. The Staff there was nice and pleasant. They will work with you. I left there saying Thank you God and a big smile on my face. Yes God is good. Ladies if you get a car from them make sure you looking good cause they will take your picture. 😉😉😄😄😄😁😁
Found the truck I was looking for on auto trader. I called up to ARJs and spoke with Brian. He confirmed the truck was not sold yet.Told him I was 2 hours away, he suggested I call 30 minutes before arrival so they could get the truck out and ready for me test drive. They have alot of vehicles here and the lot is small. Still dont know how they fit 100 plus vehicles on that lot but they do. Upon arrival the truck was warmed up and ready for me to drive it. A quick handshake and they sent me on my way without drilling me about anything. Brian let me test drive and look it over real good without being all over me, which I like. After about 45 minutes of driving the truck and checking everything out real good I went in the office and after about 1 minute of negotiating we had a deal. I was happy with the price, I had done my research prior for a few weeks and knew where I wanted to be and they got me there no problem. Paperwork was done in 15 minutes at most. I paid in cash and got my title within a week and a half.If you are considering buying a vehicle from these guys I would call ahead of time so they can have it out and ready to go for you when you get there, they just have a massive inventory for the lot they have and you may end up waiting if the vehicle you want is buried in the middle of the lot.
The owner Bob was very friendly and accommodating. He went over and beyond what I was expecting. I was looking to purchase a car for my son’s 16th birthday . I am a single mom and buying a car is not in my everyday budget. Bob worked with me not just on the price of the car , he also allowed me to pay some to hold the car until I received my taxes. When I drove from Pa to Cleveland I passed several lots but nothing compared to ARJ’s lot . He had a variety of clean well kept vehicles at reasonable prices. Bob and his sales team “Brian” were amazing. They called on my ride home to make sure I was happy with my decision. I had an issue with the keyless remote that night when we got home and he sent me to the Kia dealer and then sent a check for the cost of a new remote. I will definitely return in the future and would highly recommend ARJ Auto Sale to anyone.
Very friendly service. Straight answers with no runaround. And the prices beat every other lot in the area for the quality of the vehicle. I would recommend to anyone looking for a good vehicle at a decent price.
We were an out-of-state family looking for a good 2012 Chevy Traverse LTZ with an Entertainment Package. ARJs had an excellent 2012 Chevy Traverse LTZ with an Entertainment Package in stock. We put down our deposit to hold the vehicle until we were able to drive in from Michigan to test drive it. When we arrived it was sitting curbside fully detailed. Brian R. was professional, honest, and sincere. The staff at ARJs made us feel like we belonged there. Brian R. got the deal done quickly and he gave us an even better price than what we had previously discussed. The Finance Department handled us with care and we were very pleased with our warranty options. In addition to that, they connected us to an insurance company that gave us better rates than what we currently had. This was truly a one stop shop. They gave us a car buying experience that we continue to appreciate every time we start our 2012 Chevy Traverse LTZ. Brian R. and everyone at ARJs that we engaged delivered First Class Service and Five Star Salesmanship.
Please buy your cars from this place !!! 5 stars ! Brian ( sales) and Brian ( Finances) were such wonderful , helpful people to work with. So down to earth and willing to do anything to get you approved ! Got my dream car and it’s perfect ! This place and the people working there are amazing !!
Great sales staff. Very friendly, and willing to negotiate. Awesome selection of vehicles. Glad I chose to get my BMW from them. Mac should get salesman of the year.
Bought a 2005 dodge avenger from ARJS . Felt I got a great deal. Car runs great and really clean for a Cleveland car. Hardly any rust underneath. I would recommend if your in the market for a car to look them up. Thanks. Danny
Very satisfied with my experience with ARJs Auto Sales. I bought a 2010 Ford Expedition. I dealt with Brian and found him to be easy to work with and a man of his word.
My Husband and I bought a 2015 Yukon about 4 months ago. we got Lied from the begining, it was listed with a certain amount of miles and when we got there the mileage was above of what it was listed for because the owner made it his personal car. They gave us a discount for that. We should have known that it was going to go down hill after that but we didnt, we bought it anyways. Not even a month later the transmition goes out, we called them and the owner said there was nothing he could do, that we should have got a waranty for it. So we ended up paying almost $5000 from out pocket. After that he said he would help us with $300😒 which check never arrived! Just Be awared of this place!!!. Make sure to take the car you buying from them to a different mecanic to have it check before ! so you dont get screwed!
This place is the most unprofessional business I’ve ever seen, I wish I could rate them lower! They over and over again request to follow people on Instagram and then unfollow so they can get numbers higher. I confronted them about why they kept following and unfollowing me and everyone I know and they ignored my DM and then kept deleting my comments on their page. It’s immature and rude. Will never get a car from there and we are all really turned off by them. Take your business somewhere more professional.
Talk about a hidden gem in Cleveland. I worked with Brian and Mac around the purchase of a Toyota Sienna - GREAT VAN - and their lot is full of excellent used vehicles of all kinds. They operate a no-nonsense business with honesty, hard work and heart. Highly recommend!
Friendly staff, very professional, and took great care of me while I was there. Purchased a 2012 Ford Escape, very nice!
Do not go here straight RIP off ..Ladies I warn you do not go there by yourself especially without a man or someone that knows about cars interest fees and first bank of ohio. Look at your receipt when you put money down on your vehicle to make sure it comes off your balance just a warning 135000 miles is to high for a 2012 or higher the value of the car goes down I end being stuck in a loan for 12,000 for a vehicle face value is only 5,000 warning do not let this place RIP you off go some where us
Brian has a great lot. Nice guy, easy to deal with, and great deals. Just around the corner from Ohio City and miles away from the usual high pressure auto buying experience. Check out a car on line, read the Carfax, take a ride down and check out. They will treat you right.
Unmotivated, unclear of issues with vehicles, does not inspect vehicles, unprofessional when I told them I didnt like how high my payments would be and was backing out. was told what was I thinking when I took a 9k loan out which isnt much. They undisclosed the vehicle I went to look at had a rotted out frame and tons of rust. Online stated it was in mint condition. Couldnt find keys to the vehicle when I was there.
Just like DJ POPO I too was given lots of promises that turned out to be untrue after I took the vehicle. My salesman knew I was driving from 3 hours away to buy my vehicle. We spoke several times about the vehicles condition and whether or not there were problems I should be aware of before I made the trip. He assured me the vehicle was a diamond in the rough and in drive away condition. The very next day after I brought the vehicle home there was a blatant and obvious problem as indicated by the large oil puddle on my driveway. A call to the salesman and he was a different person, denying any knowledge of a problem that could not have been missed. And he advised me that the reduction in sales price I negociated was so I could take care of needed repairs, about which I was never informed. In next four months I incurred three other necessary repairs requiring major overhauls that were not disclosed as well.No return customer here.
The guys at arjs are official. They were willing to stay late for me to puchase my vehicle. The were knowlegdeable andbgot me back mobile! 2nd vehicle ive puchased!whole experience was easy and convienent!
Flew up from North Carolina to Cleveland , and they picked my wife and I up at the airport. Dealt with Mac who is a really nice and honest guy. Didnt spend alot of time haggling over the price , we both were satisfied with the deal. I would definitely do business with them again.
Very friendly nice guys they help me find the perfect vehicle for my family and they are very honest and reasonable
Lady who answers the phone is consistently off putting and unfriendly. Wouldn’t shop here based on her.
Great old school dealership that goes above and beyond to help and treat their customers with respect !!!!
When I arrived there the company greeted me with kindness and respect they really listen to me in order to help me find what kind of car I was looking for. ARJs thank you for making it easier Im enjoying my car.
This place is a scam. They keep following and unfollowing people on Instagram just to get numbers up (done it to me multiple times). When I comment and expose them they delete my comments it’s really immature. Won’t reply to DMs either asking why they do this. It’s a horrible businessstrategy ty and they only care about optics, not people. Letting everyone I know about this so they never go there, it’s just too unprofessional.
Omg!!! I love my new GMC... Dave is the best, I really Recommend this car lot. You must go see Dave for all your car needs. Thank you once again Dave your the best ever!!🥳🥳🥳🥳
Out of state customer, they made it an easy experience after a long drive. Happy with the vehicle i purchased, and they even replaced the owners manual out of pocket, post purchase.
Scott was great!!! I wish I could give more stars!!! He took the time out to be able to help me get in the vehicle I want and I lovvvvveeeee it!!! I will definitely recommend them. Thank you Scott!!!!
They were friendly and worked with my not so great credit score .Prices were allot lower than most other places and the cars were in better shape!
We had a very smooth buying experience here. Brian and the staff were awesome! I would highly recommend ARJ’s auto sales
Very nice people and they will work with you on your vehicle come on down and have fun just check them out
Great experience buying from this dealer... Scott was awesome and took time on christmas eve to help me buy a great, well priced truck.
Man i love these guys nothing but helpful and great energy i just purchased my chevy tahoe and my experience has been nothing but pleasant this is def the place to go
Great place to buy a good used car. Friendly staff.they made financing my vehicle easy.great job guys.thank you.
I give scoot and Dave 10 stars great down to earth customer service they worked with me even when no one else wanted to give me a chance I’m forever grateful for their time they spent and patience even with I was frustrated I totally recommend them for your next car
Easiest purchase of a new family cruiser, fast friendly and knowledgable staff! Great quality vehicles and amazing prices. Thank You!!
MAC was very help I was in and out in less than an hour. Easy financing process and a great price on my new truck
These guys ...Easy to deal with....know what they are doing in a mildly complicated process
The salesman acted like he didnt want to help at all. I seen it in his eyes and the way he talked, I dont think he like black folks.
I am very pleased with the vehicle, the financing and their service. They were efficient without any sales gimmicks.
I love the sales representatives there great. I was very satisfied with everything i also got a get laugh and pizza while i waited thats a b i g plus!! I would recommend anyone
These guys were straightforward in the description of the vehicles, made sure we were comfortable, and I absolutely appreciated the fact that they made certain the truck was fixed before even doing any paperwork, ( Brian) wouldnt even let me test drive it until it was running perfect, I highly recommend checking them out if youre in need of a vehicle, and it doesnt take much to get financed
It was great I barely have credit and they still worked with me and got me a very good car.
Great car, friendly staff. Top notch dealer, was truly surprised and impressed with my whole experience.
Great customer service stayed late just to ensure everything was completed. Will definitely buy another truck from them.
Bought a 2010 Honda fit with salesperson Mac, great experience, would do again. Too bad the lot is so far away and so TINY.
Good deal
Someone i know was promised a couple things would be takin care of with the vehicle they purchased even though it was not in writing, and then once the paperwork was done and they took the vehicle home, ARJS RENEGED on there promise.Even with their bad experience i went and found a vehicle they had on the lot and it had some issues and i also was promised they would be takin care of, its been months and the things that i was promised has not been done, and excuses are plentiful as to why i cant get what was promised, SO BEWARE THEY PRACTICE DISHONESTY, AND IF ITS NOT DISHONESTY THEN WHY DO ALL I GET IS EXCUSES.......STAY AWAY.... THEY DAM SURE DONT WANT REPEAT CUSTOMERS....
This is the VERY, VERY, VERY BEST car dealership in the USA!!! The entire staff is honest, considerate and very helpful! Their inventory is 2nd to none!!!!
They acted as though i wasnt even an individual. With a credit of 733 and 2000$ as a down payment, applied for credit and was told twice they would call me back. Will be taking business elsewhere and not recommend to anyone.
I had a not so positive experience at first but I got better results afterward. Cant say I would come back though. Shout out to Mac he got me the results I was looking for. Great guy.
They do anything for a sale they ran 5 inquires on my credit just to sell me a car and didnt tell me they were going to do so if you want to mess your credit up go to them
Great place! Didn’t have to wait long long hours, process was easy, staff was friendly. Great vehicles!
Excellent price. Superb service. Great vehicles. Worth it 100% satisfied.
Excellent service, good quality, luxury. The staff and owner are amazing. Appreciate you Bob💪
Best car buying experience Ive had great people work with me till I got my truck love it
I have been dealing with them for years and not once was I disappointed! Mac and crew are good people. The prices are great !
Excellent customer service! So happy I chose to buy with them! Got me exactly what I wanted with a great warranty
Smooth sailing, Dave & Scott are amazing ! Very helpful and will get you into something very nice
Great service from Dave. Great cooperation after the sale as well. As we had additional questions. Recommended
Im very very happy with masters auto sales.nice cars . good prices .. damn good people. come and Ask For Joe. i highly recommend Masters Auto Sales..
They have a really great selection of cars and help you find the one thats right for you and your budget.
Loved it I have my 2 car from there ,nice people I mean really nice 👌
Smooth and easy transaction. Scott was very helpful and friendly. Highly recommend
Great guys. Good to work with. Were enjoying our new car.
This lot has a lot of nice previously owned vehicles. The selection was great and the staff was friendly without being pushy.
Great sale great saleman great car selection service excellent would 100% recommend
Scott and Dave are great. I will be back for my next vehicle.
5th car bought here. Perfect car and price everytime. See Mack
If you want avery reliable vehicle at a good price,this is the only place you should go,ask for Brian
It was cool. This one man was kind of rude but they have alot of nice cars...packed bumper to pumper.
Great people great environment, they made sure I left with the vehicle I wanted.
I bought car straight out and my engine miss fired 5 months later got it in February and its now July and its done for..... Wont be going there again!!!!!!
Good used cars and Great salespersons. I will buy from them again.
Horrible just Horrible 0 stars if I could we where promised to get a car with bad credit but we left angry and disappointed and very unsatisfied 2500 dollars down its like they want us to just pull that out of our ass and saying we have 4 cars on our report when we dont they where takin off by Lexington law do not buy from here Im very displeased and angry about this so where just gonna go to a different dealer this wasted our time.
Good to be honest they let me check the car talk to me about other cars that i might like. Good to me .
This was my first time by a car and they made it easier then what I was expecting and explained everything that I have a question about very well
Yes it was excellent ,ARJ fixed a couple of problems fixed them no problem.Always with complete understanding.
Very professional and in a warm setting. I didnt feel pressured at all and I would recommend them to everyone.
Service was great sales people were helpful as well as friendly. Very professional and homey place.
Goes above and beyond to help the customer. Not many around like this one anymore. Thank you will recommend to all my friends and family!!
Brians customer service was very satisfactory, friendly and fast.... Good car lot.
Life savers! They were able to finance me even with my terrible credit! Thanks!!!
Great people awesome inventory and Bobby the owner is a good guy
Great customer service, worked with Mac. He was personable and easy to work with!
Good guys theyre do whatever it takes to get you in a car!!!!
Mac and Brian and the rest of the team were absolutely awesome!
Make sure you have the car checked by a mechanic before you buy it here! Buyer beware.
Great people to deal with especially Moe. Always available for questions during the entire process.
I was planning on going to this dealer, but did my research. I think Ill go elsewhere. No thanks
Buyer beware they sell lemons when you purchase a vehicle this place make sure you know it is as is
These guys are the best car salesmen period.
I wish I can give them less. They didn’t help people out.
Found a deal on a van there.Always my first stop.
They helped me a lot even with a low credit score
Awesome Owner Awesome Management Awesome Staff🏆💸!
Great services
Friendly dealership, willing to work with you to get you on the road.
Changed my life with the car of my dreams! thank you brian and brian!!
Very good experience dealing with arjs..highly recommended
Very nice people too work with on getting a car.
Great friendly staff. Very knowledgeable.
Great cars nice prices
A lot of nice cars, I cant decide
Fine experience. Very helpful.
Great experience, Mac was easy to work with.
They always have good deals
Great people, Good price.Spiro
Great place friendly people and very helpful.
Wonderful nice professional n helps you
Nice place, the employees are very friendly
Just pick up my crysler 300. Thanks mac!!
Good cars at good prices
Very friendly and fast service
Great service! Great people!
Great dealership.
Great experience and great people!
Horrible! Salesman had an attitude problem.
Cool people good deals
Very good service
Rip off
Nice Cars
Fine in every way.
2nd vehicle bought from them
Awesome place, awesome people
NO CUSTOMER SERVICE AT ALL!!
Do They Go By Credit ?
Great
Good place to shop
High priced cars.
Good deals
Excellent people
Too expensive
Great business
4.3 (199 comments)
Review №1
2022-05-23I have purchased two vehicles from ARJ’s and had a great experience both times. More recently, I was in a challenging situation for financing that I won’t get too much in detail about. Given the current vehicle market, most dealerships just didn’t want to bother with me because there were a lot of moving pieces. Dave was able to secure financing with me, and work over a 45 day period to get a deal done ( like I said a lot of moving parts.). He was communicative, straightforward and very responsive.As for the vehicle, I purchased a used f-150 with 100k miles. The vehicle was extremely clean and in phenomenal condition. After purchasing the vehicle, our family mechanic gave it a once over and was also impressed with the condition of the vehicle. I waited a few months ( purchased in February ) to write a review just to make sure nothing when catastrophically wrong with the vehicle. To my delight I thing was wrong. I will likely find myself needing another used truck sometime down the line and Weill probably check their inventory first. Highly recommend using ARJ’s, it’s a diamond in the rough for used car sales.
Review №2
2021-09-19My wife bought me this sweet Toyota. So hard to find the older ones in great shape. She said Dave is awesome and doesnt BS. Entire staff very friendly and customer oriented. She should know...she has been in the customer service industry over 30yrs. So if she says so...its true.
Review №3
2022-04-17On my last review I meant to say Scott not Steve sorry for the mix up...Scott was very attentive and knowledgeable about the new Lincoln I purchased... thank you...Im in love with my car and the whole process went smoothly... they have very nice used vehicles..
Review №4
2022-06-29They did me right and are pleasant to deal with. My buying experience was very easy and I was happy with my purchase. Would definitely do business with them again. Check them out. They are great
Review №5
2022-04-01Didnt even make it to the car lot because the person on the phone was so rude. After getting into a terrible wreck we needed to buy a car asap to be able to get around. We have great income and soso credit and what we thought would be a decent down payment but was told Its tax time. You better come with more. As if they knew our financial situation or bank account. Disgusted. Greedy and rude get you nowhere. And you missed out on a sale that would have paid on time AND doubled back.Edited after response: Too bad none of that was the case. No repos and multiple paid off cars ON CREDIT. Our initial offer was over 1000 dollars down. And he wouldve had a ready and willing cosigner if necessary. You can be as proud of your attitudes as you want to. More inquiry would have resulted in you knowing these things.
Review №6
2022-08-02My Neice bought a car she wasn’t quite comfortable with these guys bent over backwards and let her return the car and put her in another car .. they took the time to work with us until all parties were happy despite not having to. This is the best lot on Lorain and they’re good people! Thank you ARJ!
Review №7
2022-04-19We worked with Scott he went step by step with the process. We didnt feel rushed and he treated us as if we were his family. He was straight and honest with us. He went above and beyond to get us a great deal and working with the banks to get us the loan for our 18yr old son. Who got the Kia optima hybrid. Would totally recommend ARJs to anyone who is new or veterans at car buying.Scott thank you so much for taking the time with my wife and son buying this amazing car. God has given you a gift of integrity and honesty that not many people have. Words can not express how thankful I am for you. Thank you so much.Brosky Family (Bronsky) Lol your the best.
Review №8
2021-06-151st Id like to say I tried to make a deal with another dealership and they blew me completely off called arjs and they truly helped me get what I wanted in a car from start to finish I wanted a vehicle with 3rd row seating and the duel moonroofs at a reasonable cost found a great traverse on their site it even had a dvd entertainment set up told them how much I had to work with and that I had a below average credit score they worked very hard to get me approved for my loan and I am beyond happy with how close they worked with me to make it happen when arriving at the dealership I noticed a very full car lot all the employees were very nice the air in the car did not work but they are fixing it for me on Thursday I will definitely come back for our next car great staff I would give them 10 stars if I could
Review №9
2020-12-29Mac and Dave was awesome. I came with 7 cars to look at and Mac was very helpful. I got my 4th choice but these guys were both helpful in my decision of making sale. Dave talk through the finance portion. I brought a Lexus there 5 years ago and went back. This is my 3rd car from ARJS. Thank you guys. One bad thing they gave me a key fob that does not work. Really disappointed.
Review №10
2022-08-06My coworker bought a nice vehicle there and today I bought a vehicle from there too. The service was great and prompt 👍