Phone: +1 216-631-3600
Opening hours
  • Monday:9:30AM–7PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–7PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–5PM
  • Sunday:Closed
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4.3 (199 comments)

Review №1


I have purchased two vehicles from ARJ’s and had a great experience both times. More recently, I was in a challenging situation for financing that I won’t get too much in detail about. Given the current vehicle market, most dealerships just didn’t want to bother with me because there were a lot of moving pieces. Dave was able to secure financing with me, and work over a 45 day period to get a deal done ( like I said a lot of moving parts.). He was communicative, straightforward and very responsive.As for the vehicle, I purchased a used f-150 with 100k miles. The vehicle was extremely clean and in phenomenal condition. After purchasing the vehicle, our family mechanic gave it a once over and was also impressed with the condition of the vehicle. I waited a few months ( purchased in February ) to write a review just to make sure nothing when catastrophically wrong with the vehicle. To my delight I thing was wrong. I will likely find myself needing another used truck sometime down the line and Weill probably check their inventory first. Highly recommend using ARJ’s, it’s a diamond in the rough for used car sales.

Review №2


My wife bought me this sweet Toyota. So hard to find the older ones in great shape. She said Dave is awesome and doesnt BS. Entire staff very friendly and customer oriented. She should know...she has been in the customer service industry over 30yrs. So if she says so...its true.

Review №3


On my last review I meant to say Scott not Steve sorry for the mix up...Scott was very attentive and knowledgeable about the new Lincoln I purchased... thank you...Im in love with my car and the whole process went smoothly... they have very nice used vehicles..

Review №4


They did me right and are pleasant to deal with. My buying experience was very easy and I was happy with my purchase. Would definitely do business with them again. Check them out. They are great

Review №5


Didnt even make it to the car lot because the person on the phone was so rude. After getting into a terrible wreck we needed to buy a car asap to be able to get around. We have great income and soso credit and what we thought would be a decent down payment but was told Its tax time. You better come with more. As if they knew our financial situation or bank account. Disgusted. Greedy and rude get you nowhere. And you missed out on a sale that would have paid on time AND doubled back.Edited after response: Too bad none of that was the case. No repos and multiple paid off cars ON CREDIT. Our initial offer was over 1000 dollars down. And he wouldve had a ready and willing cosigner if necessary. You can be as proud of your attitudes as you want to. More inquiry would have resulted in you knowing these things.

Review №6


My Neice bought a car she wasn’t quite comfortable with these guys bent over backwards and let her return the car and put her in another car .. they took the time to work with us until all parties were happy despite not having to. This is the best lot on Lorain and they’re good people! Thank you ARJ!

Review №7


We worked with Scott he went step by step with the process. We didnt feel rushed and he treated us as if we were his family. He was straight and honest with us. He went above and beyond to get us a great deal and working with the banks to get us the loan for our 18yr old son. Who got the Kia optima hybrid. Would totally recommend ARJs to anyone who is new or veterans at car buying.Scott thank you so much for taking the time with my wife and son buying this amazing car. God has given you a gift of integrity and honesty that not many people have. Words can not express how thankful I am for you. Thank you so much.Brosky Family (Bronsky) Lol your the best.

Review №8


1st Id like to say I tried to make a deal with another dealership and they blew me completely off called arjs and they truly helped me get what I wanted in a car from start to finish I wanted a vehicle with 3rd row seating and the duel moonroofs at a reasonable cost found a great traverse on their site it even had a dvd entertainment set up told them how much I had to work with and that I had a below average credit score they worked very hard to get me approved for my loan and I am beyond happy with how close they worked with me to make it happen when arriving at the dealership I noticed a very full car lot all the employees were very nice the air in the car did not work but they are fixing it for me on Thursday I will definitely come back for our next car great staff I would give them 10 stars if I could

Review №9


Mac and Dave was awesome. I came with 7 cars to look at and Mac was very helpful. I got my 4th choice but these guys were both helpful in my decision of making sale. Dave talk through the finance portion. I brought a Lexus there 5 years ago and went back. This is my 3rd car from ARJS. Thank you guys. One bad thing they gave me a key fob that does not work. Really disappointed.

Review №10


My coworker bought a nice vehicle there and today I bought a vehicle from there too. The service was great and prompt 👍

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