Drive-through
Yes
Arbys in Canal Winchester
Categories
Location on the map
Canal Winchester, Franklin County, Ohio, US
Service options
Takeaway
Yes
Dine-in
Yes
Delivery
No
Highlights
Fast service
Yes
Popular for
Lunch
Yes
Dinner
Yes
Solo dining
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible toilet
Yes
Offerings
Kids' menu
Yes
Late-night food
Yes
Quick bite
Yes
Dining options
Lunch
Yes
Dinner
Yes
Counter service
Yes
Dessert
Yes
Amenities
Good for kids
Yes
High chairs
Yes
Toilets
Yes
Atmosphere
Casual
Yes
Crowd
Groups
Yes
Payments
Cheques
Yes
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 614-834-9511
Site: https://locations.arbys.com/oh/c...
Site: https://locations.arbys.com/oh/c...
Opening hours
- Monday:10AM–10PM
- Tuesday:10AM–11PM
- Wednesday:10AM–11PM
- Thursday:10AM–11PM
- Friday:10AM–11PM
- Saturday:10AM–11PM
- Sunday:10AM–10PM
Arbys in other cities:
Comments (199)
Got the new chicken nuggets kids meal... they were very juicy and tender. Drive thru service was super fast. Everything we ordered was put together great and we had no issues.
Food was good and quick but my wife order a plane buffalo chicken sandwich with light sauce, but they did heavy sauce with everything on it. Plus it wasnt the first time.
The Canal Winchester Arbys does a very good job. Everything tasted like it was just bought that day. Very fresh, and the amount of food was very good, and when were in the area we will be back. I wish our location was as good as this one. Sometimes I think they take a piece of roast beef slide it on the bread and say that they made a sandwich because when we get it home you have to look pretty hard to find any meat on it. Good job Canal Winchester Arbys!
Ordered their Ruben sandwich.It is delicious! On marbled rye, plenty of meat and great sauce.It is a large sandwich cut in halfOtherwise itll take 2 hands to hold it.
We went to Arbys drive thru in Canal Winchester, OH for the Fish sandwiches and tried the krinkle fries -- used to be spiral. The drive thru was busy but progressed at a reasonable pace. They have new meat options that are all good.
Went through the drive thru and when they ran my card I was told it was declined. I checked my account in front of the manager and it stated funds were removed by Arbys. The manager proceeded to tell my that it wouldnt show up as Arbys. Then said it got deducted because it was a pending charge. Called my bank and they stated that a decline would not show up as a pending charge, which anyone should know. How is it declined but a pending charge? Horrible experience with this location.
They were fast and accurate. Had it not been for what came across as complaining about the size of our order from the back, this would have been a 5 as far as fast food goes. Workers should realize the orders and customers are why they have jobs and what keeps them employed.
Quick service. Food was well prepared and delicious. I had the turkey, bacon and ranch sandwich, which was terrific. The Andes mint chocolate milkshake was really tasty. Staff was very helpful with our kids spills. Restaurant was clean and well kept including bathroom. Choices of coke beverages was also excellent, including my favorite Coke Zero. We will definitely visit again!
It is a hot day, I get it. There is condensation on the outside of to-go cups on 90ish degree days. However, when employees are wearing gloves and handling your food, I don’t want to see dirty muddy gross from the gloves on my drink cup. The gloves are dirty and need changed out. It makes me question the cleanliness of the business. We are living in a pandemic guys. Clean hands, are kind of important? Restaurants are struggling, this isn’t winning me back.
Very unfriendly people that work at this location in Canal Winchester, OH. They were not at all happy to be there or to serve us or anyone for that matter. They didnt even greet us when we ordered, did not wish us a good day either. When our food was ready, they just sat it on the counter, didnt call us when it was ready, we had to ask if it was ours. Who just walks behind the counter after being up front and just stands there,didnt ask for our order or anything. I didnt want to give them any stars, but in order to write this review, I had to at least pick 1 star.... I have been a manager in the food industry and I would never allow any of my employees to act like this. This was a horrible experience right before going to my mothers funeral. NOT NICE AT ALL!!! Good luck in cleaning up this establishment!
I Love ❤ Arbys but this experience was not that GOOD 👎/ Food was cold only thing that was hot 🔥 was the potatoecakes bs they had to cook them when we got there/Business was very slow 🐌/ Got a Salted Carmel Chocolate Cookie 🍪 once leaving, to eat in car 🚗 on way home 🏡. Cookie 🍪 was hard and burnt 😞. So much for the favorite cookie 🍪 to make up for the meal. The people working just did not care 😜😒
By far the worst experience we have ever had!! The manager on duty had a horrible attitude that spread across the team members. The front counter person tried her best but the MOD was very short and rude. Ask to get my money returned. Horrible experience! Also witnessed her being rude to another customer. Needs an attitude adjustment.
Love their Turkey Swiss ,Turkey Gyros and crinkle fries
50/50 but this time they added a $5 item to my order I had to ask them to take off I almost didnt catch, then I ordered a sandwich with no cheese that had cheese and I AM NOT KIDDING a $5 turkey market sandwich with NO TURKEY. I HAD TO PEEL THE LETTUCE OFF I COULDNT BELIEVE IT. it was so thin. Someone named Josh I heard them say making it. And I paid $13 for this meal. To order a turkey sandwich with no turkey is just plain inexcusable. It might be fast food but its still real money and theres no excuse
I work in Canal Winchester, OH and have often gone to Arbys for my lunch. While the food is good, the service is terrible. I am often found that I have a lady named Markeyda as my Server. She is never pleasant on the intercom or in person when collecting your order. I asked for another server at 1 time due to her rude actions. If you are going to work in the fast food/customer service industry, you need personality and a better attitude. If you dont like your career, find a new one!!
Well as I speak years ago I use to work at Arbys in Whitehall here in the Columbus Ohio area which i n-joy working there.now my son work for Arbys as a Gm he has been with Arbys for about 12yrs or longer oh yes I love the food.
Zayne, the girl at the cashier, was very friendly and helpful. Food was good, not great. I had better fries and brisket burger at other Arbys restaurants. Restrooms were clean.
I love Arbys food! Ive never had any problems with my food at this location. The food is usually fresh and the wait to order and to receive your order is reasonable. The drive thru speed depends on time of day you go.
I always hit up Arbys for the two regular roast beefs for 5.00....just the right amount for lunch...this place was fast we had are food in five minutes.... Employees were great....we will be back soon
The workers are rude, rushy, and the food is obviously quite expensive. Ive used coupons from paper coupons to emailed coupons and they always take them even if its for a different location. But because one rude old lady wasnt having a good day, she didnt want to take my coupon. Hire some nicer people!
Great Food good service/little pricey/you get what you pay for
Not only were we shorted something and told I was a liar, we also didnt receive 3 sandwiches and received only 2.. (so we were acutally short changed twice). We had a coupon and so it was a bit confusing. That is the only concession I will give them. When I got home and noticed we were missing some food, i called back, and the manager must have answered because she said that the employee who took our order via drive thru misunderstood and so no we werent getting three sandwiches but it was ok because we were only charged for 2. That wasnt the point, the coupon should have gotten us a free sandwich. Now, I wouldnt written this review IF Arbys headquarters had returned my call as I was told they were going to do via email a week ago and I could have voiced my displeasure to them. If this stores PTB have an issue, take it up with your headquaters. Having already spoken to management, and getting nowhere except being called a liar, I will not communicate with them again.
I am the type of person to get on kicks when it comes to food!!! (Just to start off with) the food here is the same at any Arbys. Therefore, the food doesnt matter here... The issue is the incompetence amongst the staff. They couldnt find their own car if the parking lot wasnt lit let alone find all of the items you ordered. Thats just my opinion though, so take it for what its worth.
Always good.. business has picked up. Drive thru line was long. Glad to see it. Love Arbys, hope this one stays around.
Soda machines are down get offered tea water or a shake for my combo ask for tea they are also out of tea request a shake instead for the inconvenience get told they need to charge me for it or I can have coffee or water. Im sorry your machines are broke I ordered something you told me you had and you were out of that too, that is not my fault its poor customer service to upcharge a customer for something out of their control
A girl named katey i think was very helpful. i have never been to an Arbys until yesterday. she helped me threw the menu and was very nice. my food was very warm, very nice staff, and very clean location. I highly suggest this location.
Terrible customer service!!! The lady working the drive thru was very unprofessional and very mean to me! Never again!!
The lady at the front counter was rude to my 11 year old granddaughter and served her extremely slow. We have always eaten here but the new people are discourteous and very hateful.
MyMfirst time coming here I ordered food here an had some coupons an they messed up my order I did not get everything on my oreder I was supposed to I was supposed to get 4 roast beef burgers 4 fries an 4 mozzarella sticks an I did not get that they lady messed up an did not listen to me at all. Food was cold an this was my first time coming. I will never come back very dissatisfied an unprofessional.😢😢
I rarely eat at Arbys but recently tried again. My sandwich was great and accurate. I received the sauces I requested and the # of sauces requested.
Great food! Good prices! Nice location!
They’d probably have a better chance of getting my order right I’d they wasn’t listening to the radio and not have it turned up to the point that I can hear it with both drive thru window shut and my car window shut
Terrible cust service at drive thru. No greeting , just go ahead and order whenever your ready . Order was accurate but fries where hard .
Drive thru was great and always fast service
They DO - in fact - have the meats!ALL the meats!! Arbys is the summer cabin on the lake of the meat lockers. 4 stars because hit or miss with the mozz sticks and Jalapeno poppers
Loved the service. Just wish they would bring back their Potato bites(the one that had cheese and bacon inside) with that dip. Thoes where the best.
I ordered 2 gyros and got no sauce on them. Was very upset when I got home. Dont think Ill go back there.
Food was made to order and actually looked like the picture for once. The atmosphere was chill with top music playing and the service was very good with polite workers.
Good food as always. Same failure to sufficiently staff kitchen. 10 cars on line in drive thru, 10 people on line inside and seven more waiting for their food at the counter.
Had the new plant whooper. It was good. The only thing is that it needs to be a thicker burger in such a big bun. Service was good.
I stopped tonight when I got home my brisket was so sloppy...half of the stuffing was in the box it came in....I ordered the new sweet potato waffle fries they were cold and hard as rocks....not very happy....I called them and they didnt answer!!!
Excellant experience, great customer service, good food. Restaurant was really clean. Was my 1st time in that location will definately go back to that one!!!
Great food and milk shakes are so creamy and good and thick.
Food was delicious. Everything was fresh and hot. Customer service was excellent and they were super quick even though they were busy.
The manager is rude. I worked at the bank the deposited at 10 years ago and she was just as rude then. I have not been back at that arbys in 3 years & I cannot believe she is just as rude and employed
Would have gotten 5 stars if they gave me my whole order. Shorted 2 sandwiches. What I did get was good.
Same price smaller portions
If you like Creamsicles... Then youll love Arbys orange dream whip shake, and on a warm summers day, its just the thing to curb your cravings!!!!
Clean dining room and fast friendly service.I just grabbed a classic roast beef and vanilla shake while passing through the area.
Good food different meats to try only bad thing is in a large curly fries you only get like 3 curly fries
Staff was not friendly and couldnt operate the cash register. Acted like I was a burden to them that I was there and I only got 2 classic roast beefs and an ice water.
I cant ever think of a time that Ive had bad service or food from any Arbys
Always clean and friendly. My order has always been accurate, tasty and affordable.
Love the mini sandwiches, great grab and drive alternative to a regular burger or greasy fries!
Quick and friendly service and my fish sandwich combo was hot and so good. I will definitely be back.
Delicious!!!!!!! We were at drive thru today, my parents and I enjoyed our sandwiches, everything was fresh and delicious!!!!! Much appreciated!!!!!😊
Fast, hot good food, pleasant staff. No long wait in drive-thruRecommend!
Always fast, and normally very friendly staff!
Great food it was a great experience there was a long line but besides that it was good
Its an Arbys. 4/5 times they get my order right, but the staff are nice
Great place to go for lunch. I have never once had a problem with this location!
The food was reheat it to much Mayo in the chicken Gordon blue and very soggy exchanged curly fries very cold that was arbys on canal Winchester
Friendly, courteous staff, clean facility, amazing selection, and Dawn the assistant manager was extremely proactive and fastidious.
Servers are always friendly and my food is always fresh!
Food great, inside clean, young counter person not friendly.....bad day maybe?
Has an employee disagree with me on what I ordered and she was really rude I asked for her name and she said it was Brenda. I will not be returning. Someone need to talk to her.
Friendly, clean looking help and the sandwich was good, as well!
The lobby was clean, the staff were nice and te food was fresh. What else can you ask for?
Ha Google. If I keep going back to a business more then once just give it five stars. I bo not go back to businesses I do not care for.
Fair customer service and good attitude from the staff as well as good food in a short time
This is the worst Arbys Ive ever been to. They have absolutely horrid customer service.
Horrible. Do not get the turkey gyro. No flavor, watered down sauce. Apple turnover cold.
It was an excellent attendant purchase attendant was helpful and was fast and quick
Best drive thru service I ever remember getting.
The service on the drive thru was horrible
Food has no flavor and your people are rude as hell
I saw several staff with masks pulled under their chin while dealing with food last night. I wont be back.
Quick friendly service ..associates who greet you upon entering. Decent quick meal!!
This place was outstanding! Great food and service at a very reasonable price!
No good slop cant get a order right at all gna give me frozen mozzarella sticks and a sandwich slopped together with nasty sauce I didnt ask for I wouldnt give one star if it didnt make me
It is a fast food joint,, will take care of hunger in a heartbeat,, what else can you say,, do not expect to get it the way they show it on TV,,
If they are unable to smile, get them off the register. That Drive thru was depressing.
Food is usually great, Ive had a few subpar visits though.
Arbys truly have one of the best Gyros out there and great price.
Our go to sandwich fast food restaurant, great place!
Best fish of all the fast food restaurants. Get it on the kings Hawaiian.
Took forever for our food and the woman in the black ponytail I think her name is cassie kept giving me dirty looks and helping everyone except me
Delicious sandwiches. I just wish they still offered regular fries
The staff went over and beyond my expectations !! Awsome service
Always consistently good food. Great variety!
We go for the shakes! Love it never disappointed!
The staff were very attentive to me and the store was clean
Food is good
Perfectly perfunctory its a roast beef shop thats doing way too much focus on what your good at pls
Very friendly staff and hot food! Loved it here
Found a piercing in my food a week ago. Dont even know what to say, lost my appetite since. Just, wow
Good fast food , clean restaurant, friendly staff
Only fast food in canal that you get what you order and its hot
If you like Arbys. This place is fire.
Made order wrong.. when fixing order still forgot items
Loved the Smokehouse Brisket delicious sandwich would love to have more
Service is quick and friendly every time.
What can you say, good old roast beef sandwichs and curly fries.
Chicken sandwich tasted off. Box had a hole in it.
Good food served got and timely
Workers were cheerful and food was very good.
Drive-thru was very slow, it was only one car in front of me?
Food was hot and fresh, people were friendly
Had my first Arbys BLT. It was WONDERFUL.
Love Arbys. I used their drive thru
Hours are wrong.
Just seemed forever for us to get our food and no one was in front of us
Good beef sandwich that had a reasonable amount of meat.
The dollar sliders not worth it. Dry and taste less
As always great food and awesome crew
Great Arbys location. Is clean and has a friendly staff.
The food is good we like the fresh food.
Ok good server prices are to high great onion rings
Drive thru Lady acted l inconvenienced and hating life
Customer service not the best and the food was thrown together .
I love there fish sandwich and the roasted beef.
Didnt get the food we ordered, what a joke. 😠
Always good food and friendly employees
Picking up some food. I love their milkshakes
Come on ppl its an Arbys they gots the meats enough said
My curly fries were hot!
Great food good price and service
Hate the drive thru as the passenger has to pay and get the food
Go there a lot employees are great and nice people.
Sandwich okay, mozzarella sticks horrible.
Clean, consistent food
Friendly service but not always fast with service.
Always good clean and friendly place
Manager was rude and racist. Made my friend cry
Love the mozzarella sticks,, very yummy
Best arbys ive been
Food was great friendly employees
Good food, Good service!
Clean friendly fast
Great service and great food thanks
My fries were cold and hard
You know they got the meats.
Great Service every time. Thanks
I like the sliders. 1 dollar from 2-5
Good sandwichs and fries, curly!!!
Loved the roast beef sliders!!
Prices are too high condiments are extra
Great food and fun! 😊
They have the meats and the meats are good
Freshly remodeled, nice, clean arbys!
Pretty good for an Arbys.
Could of been better
Nice employees and good food
Good place for a quick meal.
Still love the food here
Okay need faster serving
Great Fast food!
Good food
In love with jamoch shakes.
Clean and fast and friendly
Barqs rootbeer float!
Clean store fast service
Love the variety offered.
They have the meat s.
Arbys we have the meats
Yum yum yum go there often
The Pizza Slider was stale.
Good food
Good food
Awesome!
Fast service. Quiet store.
Good food
Nice clean and friendly service
Tasty food but $$$
Good food
Greek gyros excellent
Good food
Cheese sticks was good
They have the beef
I love Arbys
Wonderful my to go place
Good food always
Ok
Ok food and service
Very good food
Excellent
Good.
It
Good comfort food.
Total reviews rating 3.9
199 Reviews for Arbys 2023:
Review №1
2021-07-19Workers are untrained and unprofessional and disrespectful... everything is wrong and messy and I never even got an apology for it. They made me feel like it was my fault they made it wrong. I eat Arbys frequently so I know what is suppose to come on my sandwiches. This Arbys however just does their own thing I guess. Im disappointed.
Review №2
2022-07-06The general manager is completely rude. I think she forgot she worked in customer service. I ordered food & strawberry lemonade with sprite. She was not the one taking my order but yet got on the mic to tell me that she wouldnt do it. I have ordered this before at this location. Then she tried to argue with me thru the intercom (how professional is that?) by precedding to tell me how she was the general manager who makes those decisions. So, obviously she lost my business. I didnt even want the food after that. Im not going to spend my hard earned money at an establishment where the manager is SO rude!
Review №3
2022-07-27I saw a worker putting fries in the rack bare handed... I saw a Manager and said to her she needs to have gloves on. Managers response: Shes my problem child... I will talk to her about it. - My immediate thought... Oh wow!!!!
Review №4
2022-04-25Worst service ever and the absolute laziest crew outta any Arbys, they do not pay attention to the customer, this makes twice Ive gotten the wrong order going thru the drive thru & the kid I spoke with when I called actually laughed at me when I told him that this was the second time getting the wrong order , & the general manager is nvr in to speak with when calling in a complaint, DO NOT GO THRU THE DRIVETHRU
Review №5
2022-08-06Roast beef good and actually had all items on menu... even with shortages... thanks
Review №6
2022-06-04Rude and disrespectful workers, got my order wrong even though there was only one person in line besides me. Lied to me saying drinks dont come with meals
Review №7
2019-01-09The experience we had was simply careless. This sandwich was smashed in the bottom of a over packed bag. Food should be in tact and look appetizing; instead it looks like trash.
Review №8
2022-05-24Sign says the dining room opens at 11. Didnt open the doors at 11 so I called to ask if they were going to open and the manager had a major attitude.
Review №9
2022-03-30Great sandwiches, but with todays inflation, I can only eat there with coupons.
Review №10
2021-12-23I was on a road trip and stopped for a drive through snack. Food quality was as it should be but the fries were only partially filled and the person who took our drive through order was not very personable...but definitely not rude.