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Phone: +1 614-418-6344
Site: https://apexpros.com/
Opening hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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Total reviews rating 4.9

199 Reviews for Apex Plumbing Pros 2023:

Review №1

2022-05-12

Absolutely outstanding customer service by Apex Plumbing. The Licking County Humane Society was working a Humane Agent case where two kittens were trapped. Thanks to the efforts of Chris Welch, Josh Salmons and everyone at Apex, the kittens were saved. Chris and Josh were absolutely wonderful to work with, very professional, friendly and cared deeply about animals! Would recommend Apex to anyone looking for assistance with their plumbing.

Review №2

2022-07-26

My experience has been a nightmare that’s lasted over 3 months and keeps getting worse. April 16th I had them out to replace my upstairs bathroom faucet under the home warranty. Job was completed and then 3 days later I come downstairs to water coming out of my ceiling. I called Apex and they got someone there pretty quickly and I learned that the guy that replaced the faucet didn’t tighten a water line. To their credit they did get All Phase restoration out the same day to start the drying process. 8 days later after everything was dry, they told me that the construction crew would be in contact to set up a time to repair the damage to the drywall and ceiling . Fast forward to July 21st after the lame duck construction crew gave me the run around for 3 months- they finally come to install the vanity in the bathroom-they got it in but again left everything else unfinished. I come downstairs this morning and surprise surprise there’s water coming out of my ceiling under the vanity they just put in yesterday. The nightmare basically starts all over again. During this process I’ve had to reach out to Apex after never getting a follow up unless I call first. No owner or manager has ever reached out on their own, until this morning when the situation became unbearable and I had to call again. If the situation somehow gets rectified I will update my review to let people know. Until then please beware of what you’re getting into with this company. 2nd picture is from April, first and last are from today, the nightmare is getting worse.

Review №3

2022-06-19

The Apex staff took the time to get the details before service was provided. Once Josh arrived, he was cordial, professional, attentive to replacing the pop up drain that I partially installed. He took care of fit\/finish, cleaned after himself, and checked his work for leaks. I will consider Apex Plumbing for future plumbing needs.

Review №4

2022-06-16

⭐️⭐️⭐️⭐️⭐️TIm, Justin and Nick are amazingly hard working gentlemen. They accomplished so much in just one day! 5 starts for Tim, Justin and Nick!I would give the company 5 stars, I just didn’t appreciate how the price kept changing throughout the day with ALOT of “fluff.” Then today no one showing up to finish the job while we have an 8 foot deep 9 foot long 3-4 ft wide, unprotected ravine, and a 8ft tall 13 foot diameter of dirt and human waste just sitting in our front yard… the smell is offending my neighbors and I’m beginning to worry the venerability of my foundation as the ravine sides collapse and it’s getting ready to rain….

Review №5

2022-06-29

Chris W. was the technician from Apex Plumbers Pro that provided plumbing services at my home. I had a laundry list of plumbing concerns, for my house is 50 years old, and needed some attention to the plumbing. Chris was punctual, assessed the situation and and came up with the best course of action. I felt comfortable with information he gave and the cost associated with them. Later Josh came to assist Chris, they both did an excellent job, highly skilled, personable and professional. I have already recommended Apex Plumbers Pro to two of my neighbors already. I am very pleased with this company. I will need to address a couple of more plumbing issues and will request Chris ( or Josh) as my technician.

Review №6

2022-03-07

Impressed is an understatement! I called Apex when my moms water heater went out and the company her home warranty sent couldnt repair the shut off valve. They came within 1.5 hours of me calling and were amazing. They repaired the shut off valve and took the time to explain everything. We were so impressed we had them install the new hot water tank instead of using the home warranty company. Charles was able to do everything the same day and worked around the water mitigation company. He was so professional and did a great job. We will definitely be using them for all our future plumbing needs!

Review №7

2022-02-26

Needed battery backup sump pump. First company I contacted that made scheduling a free inspection painless. Toby showed up on time and thoroughly explained my options. He was an absolute pleasure to work with, extremely personable, and very knowledgeable and efficient in the installation process. They worked with me to fit the job within my budget. I will definitely use them for any future plumbing-related needs (will specifically request Toby) and will refer family and friends to them. Great company! Keep up the good work!

Review №8

2022-02-01

James came out just a few hours after I called Apex. I expected a good few days or more before we’d be able to get anyone out here. Additionally, we never expected service the same day. We thought we’d be scheduling service after a consultation. James was great to work with! Very polite, knowledgeable, and explained what he was doing and why. We had an idea of what we needed, and it would have been a much more expensive service. James explained why we didn’t need it, when he could very easily have just gone with it and taken out money! He even helped carry our packages in as soon as we got here! Plus, his work is under a 90 day warranty now, so if we have any further issues he’ll come back out! We’ll definitely use Apex again!

Review №9

2022-06-20

The service was amazing from Apex Plumbing pros. Josh quickly came out, reviewed my issue, quickly diagnosed the problem and walked me through to the estimate. He was able to fix the issue the same day, took plenty of pictures and walked me through the issue. He was super friendly the entire time, chit chatted with me while explaining the process and even gave me a company to contact for dry wall repair as well. Will be using Apex plumbing in the future and cannot recommend Josh enough!

Review №10

2022-05-19

Apex plumbing is a great business. Their customer service was friendly, fast and made sure everything went smoothly for our appointment. Justin, the plumber they sent was also very friendly, fast, knowledgeable, respectful and so helpful. He knew immediately what was wrong. The whole visit and process went above and beyond my expectations. I was hesitant to even have a plumber come here because we had one come years ago for the same pipe and it obviously wasn’t fixed right but Justin came here and knew right away what the problem was, in less than a minute. I couldn’t believe he knew that quickly what the problem was and how to fix it. He showed us what was wrong and even told us how to fix it ourselves. That in itself is amazing and it shows what a great business this is and they actually care about you and that’s very rare. If anyone is looking for a plumber, you can’t go wrong with Apex Plumbing because they’ll take care of any problems you have and you won’t regret your decision to use them. I highly recommend Apex Plumbing and if I need anything in the future, I’ll be calling them again.

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