Anytime Fitness in Circleville

Review №1

2022-06-29

I have never had any issues with this gym. Always clean, always somebody willing to help, always very polite. Up until recently. I was diagnosed with degenerative disc disease in January of this year and it has become progressively worse. I cant bend and move the way I used to be able to. Its hard just to do day to day physical tasks at work as well, therefore strenuous work outs and weights are out of the question. I dont want to cancel but I dont have a choice. Im not going to continue paying for a service that I dont use due to a medical condition. I havent used my membership in months due to this condition so I figured I would go ahead and cancel. During a face to face meeting with a representative at this facility I presented the results from my original ER visit from January stating that I have been diagnosed with degenerative disc disease and a spinal process fracture. During the same ER visit they found that I had covid as well. The doctors notes say that I can return to work after quarantine but nothing about my degenerative disc disease. I returned to the same ER to see if I could get an updated doctors signature but they informed me that a note like this would have to come from my family doctor. I do not have a family doctor. This is all the proof I have unless they want a print out of my spinal x-rays. So after the representative at the facility canceled my membership and received my fob to get into the building I get a call today saying they cannot cancel the membership. This is also after I had already talked with an ABC fitness representative over the phone (ABC fitness handles the financial aspect of the facility) and he assured me that the membership would be canceled and to disregard any further fees or issues. So you canceled my membership and took my fob now youre saying you cant cancel it but now I have no access to the building. How unprofessional and incompetent. I have already contacted the corporate office in hopes that this can be resolved in a timely manner and that no further steps need to be taken in order for this membership to be canceled.

Review №2

2020-06-29

Excellent equipment and friendly staff. Both Jake and Keisha are always friendly. They require all members to clean the equipment after every use with sanitation wipes and they provide hand sanitizer.I go almost everyday and have never had.any issues.The 24 hour access is nice that allows you to go late when they are less busy.They also provide security devices if you feel unsafe while there alone to wear.Overall nice... I need to try their tanning bed sometime too.

Review №3

2022-08-11

Be warned - became a member Dec. 2020 and in that time theyve had at least 4 different managers. The manager that was there when I signed up was a friend and did a great job but since then there was a definite decline in community and care.A few years ago I left the Y for Snap in town to have earlier hours and then left Snap for Anytime due to proximity to my old home but given that Anytime not only does a contract, but also makes it difficult to cancel I would recommend anyone in the area steer away from this location.For example, even though Ive moved out of Circleville to the northern part of the county I was told the mileage to GC and Cville locations is too close (25 mile range), the GC location is about 10 miles out of my way from home and work and I dont live in Cville (18 miles) anymore so this is a convenient clause in their contract.My contract has just expired and they require it to be processed in person which is inconvenient and certainly not a customer first policy, especially with many corporate chain gyms allowing you to cancel through websites and apps (which Anytime has) ... I mean its 2022 and I have to sign a form in person with ID to cancel an expired contract....?? :/ - UPDATE TO THIS - learned that the day you “cancel” is actually a 30 day notice and they still have three draws after … kind of shady with how this is communicated and handled.Beyond that the equipment is okay and you can pretty much do any exercises you wish, typically its fairly clean during the week when staffed and organized but with so much turnover in site management over the last year and half it has been very inconsistent and I got tired of having to re-rack other members mess and search for items that I didnt use.There is also the risk of being lectured by trainers for being to loud when lifting heavy almost like Planet Fitness clunk alert ... even though the plates are all bumper and use so much space on the barbell you cant really lift that heavy anyway... or receive unrequested coaching while youre working out. The former never happened to me directly but I did witness it with others on multiple occassions and adjusted my workout time to avoid being around trainers for those reasons as the latter happened to me a few times.The Y and Snap in town are much better choices if you are looking for something in Circleville. Dont let there sales and discounts lure you in like I did, its not been worth the hassle.

Review №4

2021-08-05

I would not recommend this place. I got pregnant not long after I started going here. I called to speak to someone about canceling my membership ship because my ob recommend it. They advised me I could not do that unless I pay like hundreds of dollars or I could put the account on hold for 3 months but um your pregnant for 9 months🙄. So whatever I just kept paying the monthly fee and now I am about 7 months postpartum and I called to cancel because I only signed a 15 month contract which would have been up in June 2021. They told me I could not cancel until January 2022 without paying $200. They should have a better program if someone gets pregnant or has a medical reason to cancel! I will say they had a very nice gym and nice employees but as soon as my contract is up Im going to 24 hour fitness.

Review №5

2021-09-07

If I could leave a negative review, I would. This place doesnt call you back, no matter how many messages are left asking for a call back. They will not respond to you on a Facebook message, but will leave you on read. They will ignore any comments or post on their page, too.I show up today in person to cancel, after what seems like months of trying to cancel by phone, and the manager isnt there. The office was wide open as I called and called, watching the office phone light up. I waited for about 10 minutes until a trainer asked if I needed anything. The trainer looked around the building (its not very large) and said, Well their car is here, but I dont see the manager anywhere... The trainer took my name down, but didnt ask for a call back number. I was assured its on file.If the owner reads this... call me so I can cancel my subscription to your gym. Im told my number is on file.

Review №6

2021-03-25

I got a gym membership with this gym in January of 2021. I also signed up for a personal trainer for 8 sessions a month. I have not been receiving the 8 sessions a month yet they are still quick to charge me $280 a month. Apparently if you are a member here you have to do their jobs for them and reach out to the gym, coaches, trainers, and corporate for them to even notice you. At this point I have been trying to cancel but have had a very difficult time. I am being thrown around and they are finding every and any excuse to not let me cancel. why would I continue to want to go to a gym that makes me feel this horrible and uncomfortable? Why do I have to reach out to them to try to schedule my trainings but and being ignored? Please do not waste your time and money by going to this gym. I have wrote to the BBB and Ohio Attorney general and am now seeking further assistance from my law office. I even suggested they keep my $1,000+ i have paid in the last three months but are still trying to ignore me about canceling. It’s sad they make it this difficult. Please do not waste your time looking into this facility.

Review №7

2021-01-04

DO NOT GET A MEMBERSHIP HERE. The employees here are nice generally, however, the management is difficult to work with. I have been waiting a week for them to cancel my contract after I sent them proof of my end date! They will not call me or respond to my emails! The contracts are long and extremely expensive for the nominal value they provide. Most anytime fitness gyms across Ohio are small and cramped. Anytime fitness is able to charge a premium where they are because they set up shop where no other gyms exist to compete. Anytime fitness = Expensive, terrible customer service (won’t cancel my contract even though they have proof!), and gyms across Ohio are small and outdated. Don’t make the same mistake I did, find another gym.

Review №8

2021-12-28

Good gym and great staff. They are super friendly and helpful! Good variety of workout equipment and also tanning. Private showers in the two bathrooms and very well kept.

Review №9

2021-06-17

Inquired about a membership and the manager was rude and did not want to answer any questions about membership fees, etc. Decided against signing up based on the manager’s bad attitude. Happily signed up at another gym for less $$ and less attitude.6/17/21 update: Management still has not contacted me to address my experience at this gym.

Review №10

2020-03-16

If I could give 0 stars I would. I have been trying to cancel this gym membership since January and the fee to cancel said membership WAS OVER $730. I was not made aware of said fee during signing up AT ALL. Not only do you have to pay this fee but you have to give a 30 day notice and pay for all charges in those 30 days! Worst experience of my life. Now the BBB has been contacted and well see where this goes.