Anytime Fitness in Amherst

Review №1

2022-05-15

I was new to working out and My trainer makes sure Im comfortable and answers all my question. Jared is the best. Anytime is affordable and rewarding. I still have work to do and they are very encouraging. Jake is though and positive.I love it here.

Review №2

2022-05-04

Just for being open 24hrs they get 5 stars.Unlike other gyms like planet fitness and the Avon YMCA who cant wait to close early on weekends.Props to Anytime fitness! Fitness is a 24hr lifestyle.

Review №3

2022-08-22

This review is specifically about the Personal Training, which is provided through a contractor Prestige Fitness for many local Cleveland area Anytime Fitness facilities. My personal experiences involved the Vermillion and Amherst locations.I signed up for pre-paid personal training on 8/31/21 for 24 sessions. Once I paid, I was handed off to a different trainer. Unfortunately, this could not be remotely considered personal training. In the 12 sessions I actually had, I was only 1-on-1 with my trainer during my 5th session, when he did my initial assessment. He gave the printout to me and told me to keep it for use in the future - he didnt keep a copy. The trainer didnt have much support - he was the only one working at one location - and he tracked nothing. He didnt know what exercises Id done each session. He had no idea what weights Id been using. Usually there were 3-4 of us during our hour of personal training, and he struggled to keep up with who had done how many reps/cycles of each exercise. It was too much for him, but it wasnt his fault. Hed been set up by his company to fail.After about 10 sessions, I was injured by lifting weights that were too heavy for me. I paused for a couple weeks and then immediately re-aggravated the injury. My doctor told me to stop working out while I went through some physical therapy. I told my trainer in December that Id have to pause for my injury. I never heard from him again.In March 2022 I contacted Matt, who had originally signed me up. I asked for half my money back, since I didnt use half the sessions and wasnt comfortable returning given the poor quality of the training setup. Matt refused, sent me a picture of my contract where it stated that no refunds would be offered. I pointed out that I was injured, had a doctors note, and had received very poor not 1:1 instruction and I wasnt comfortable - and he didnt care.I decided that it was my own fault for signing up with a terrible company that proved to be deceptive in their practices immediately by never providing the 1-on-1 experience I actually signed up for, and I dropped it....Until I was emailed by Kingston Data Collections (KDC) on 07/27/22. They informed me that I owed Anytime Fitness (PT Amherst - which is Personal Training) $1,960.00 as of 09/01/21.I immediately called KDC and told them this was a fraudulent charge. Id never even received a bill prior to this! They stated Id need to contact Anytime Fitness. I was on vacation, but I immediately called both the Vermillion and the Amherst locations. The receptionist said shed leave a message for Matt, and shed follow up with me in a couple days because the guys werent good at follow-up. I didnt hear back from Matt, or her. I called Amherst and was told Id need to speak to Matt, and supposedly my number was left. I never heard from him.I emailed Matt and asked him to respond immediately because I very much did not want this posted to my credit report.  He never bothered to respond.I talked to KDC nearly every other day, while waiting for them to hear from their client (Prestige Fitness) - and they didnt respond.   After my vacation ended I stopped in to the Amherst location and was informed I had to speak to Matt.  I again left my number for Matt to call me.   He never did.I sent the picture of the contract Matt had provided me when I dared ask for a refund, and I forwarded that to KDC on 8/10/22. It very clearly showed there that I was a one-time payment with no recurring option, and that it was paid.On 08/16/22 I was emailed by KDC. Finally the Owner of Prestige Fitness, Brandon Fielding, responded to Kingston to say My mistake, it appears after further research CM is correct, you can zero out her balance with us she doesnt owe.Never once did I hear from Brandon or Matt to own up to their mistake. Terrible customer service.Dont sign up for personal training at Anytime Fitness in the West Cleveland area.

Review №4

2022-02-08

Great gym! Clean and not crowded when I go. Helpful staff. Having a 24 hour gym gives me the flexibility to workout on my schedule.

Review №5

2022-03-14

Breakfast was a joke. We stay at exclusively Marriott properties and this was the worst. Last year at the height of the Covid the breakfast buffets were better than this! The Morrisons.

Review №6

2022-01-27

Worst experience Ive ever had with a gym!! The trainer I signed up with never trained once, he wrote some generic plan for me and handed me off to someone else. Then when I canceled my membership they continued to charge me 3 more months and wont return the money because I didnt come in person to cancel, but when I did finally cancel it, I did it over the phone SMH. This place is a scam. Hopefully the lawyer can take care of it.

Review №7

2021-05-17

Clean Facility and Owners are awesome to talk to. Would encourage people to try this gym out for yourself. They really care about reaching your fitness goals and reach out to you to hold you accountable. Keep up the great work!

Review №8

2019-12-11

Clean and wonderful facility, friendly staff and great equipment! The owners and staff have really made this gym feel like a home away from home, and are always checking in to make sure youre on track to crush your goals. I love the ability to workout at any hour of the day, knowing Im in a safe facility!

Review №9

2022-04-18

This is a great place for anyone and everyone, staffs are extremely friendly and professional as well . I will highly recommend it .

Review №10

2017-06-15

Ive been a member of this gym for 2 years now & Ive never been to any other gym. Its small, yes, but it has the necessary equipment needed for really good workouts. I wish there were a few other machines that other gyms Ive heard having, but it cant happen w/ the limited space & thats understandable. I love the transformed class/cardio room - perfect for when its a little bit more crowded &/or you need to do some floor workouts. The people Ive met over the years are awesome & feel like family - the owners Ginni & Scott help facilitate that atmosphere. There are times I feel the facility is slow w/ upkeep of repairs, but they do a good job of keeping a place thats open 24/7 clean & manageable. Overall, its a great gym & Ive always recommended this location to anyone I talk to about it.