Its very convenient being right off 90 and having g a flying J, Dennys right across the street.
The service was above and beyond what we could have hoped for! My family were traveling through last night on their way home from seeing family and being in the hospital which my Mom was only released 2 days ago. and needs medical care when They needed a safe and healthy place to stay to rest for the night. The room was clean but even more, the service was fantastic. The woman was compassionate, and even helped freeze Moms ice packs for her medicine that she needs for travel. Thank you so much for being a safe, caring, and clean place to stay!
Positive: Rooms that I had were great, very convenient having an outside door, beds were comfortable and rooms were clean and big free, staff was friendly Negative: Tv could have been bigger, 32¿ is rarely seen with how cheap TVs are now, parking with a pickup and trailer was a little tight but manageable
Positive: The room and hallways were very clean!! The staff was very nice and helpful!! Have stayed here before and will again.
Rm 121 bed is broken and we could barely sleep on it. Smells of cigarettes and weed. We needed to remove the top blankets due to cigarette burns and age. Bathroom was nicly redone, and I can tell that they are working to upgrade the hotel. But, It is a motel and a last result for people on the road. Rooms should be $60 and not $140 in late August.Keep working on it.
Positive: The bed was soft Negative: Where do i start? The smells, the floors, the shower, the staff
I stayed in room 119 and there were small brown/red beetles crawling up the walls. I mentioned this to the front desk lady and she did not sound surprised, and would not change my room. This room was the same price as the Hampton inn 0.5 miles down the road.
Positive: Checking out Negative: No electric outlets to plug in electronics, bad smell, continental breakfast was a joke
Front desk employee was not the nicest and or experienced person. Like they absolutely hated their job. And only had one beverage vending machine. But what I liked was there was a huge gas station right across the street that you could walk to that had everything you would need.
Positive: Convenient location, easy access, pleasant staff Negative: room cleanliness, poorly functioning air conditioner, housekeeping not permitted by management to enter room during stay; advertised breakfast consisted of plastic wrapped sugary items, prepackaged fruit(e.g. fruit pieces in sugar syrup) and cereal.
Godawful experience. People in next room screwing all night screaming...yelling...moaning...crying. Laying here trying to sleep at 5 30 in the morning. Front desk did nothing to quiet these disrespectful heathens. Burned our lightbulb...run down...no elevator and metal things sticking out of the beds. Dangerous tripping hazard. Already scraped my foot on it. STAY AT ANOTHER HOTEL.
We rented three rooms for two nights. The service was top notch. The complimentary breakfast is limited due to covid but I will gladly overlook it.Also they let us checked in after midnight.
Affordable rates. Safe location. Clean rooms. Friendly and accommodating staff.As a traveling tradesman that stays in hotels often, Id have no problem returning to this location. Its perfect for my companys needs. The only complaint is that the laundry facility has been out of order.Even during this current period of social distancing, they manage to keep their guests stocked with clean towels, garbage bags, and always have fresh coffee available from behind the counter.
We paid $296.06 for a jacuzzi room for just 2 nights. the place needs an upgrade. the jacuzzi was ok besides top part of the spiket being busted off, the room was just outdated, there was a hole in the bathroom door. checking in was horrible. they charged my card twice and tried telling me that i didnt pay when i clearly did and showed proof on my banks app. the lady had to call someone to get it fixed. she was nice, just an annoying situation to be in. ive never had that happen, took a while. after all that, come to find out the wifi has been down. and they gave me a hotspot password that didnt work at all. no hot breakfast. the only thing i liked was the nice firm king bed. i dont know if its just me but for that price i expected better. Even tho we had a nice time enjoying Ashtabula, we probably wont be back to this place. And no i did not make any complaints. i just simply wont be back. theres just for sure better service and better places to stay.
Receptionist was very nice, we had to sign a paper saying we wouldn’t smoke In the room and got to our room and it reeked of cigarette smoke with smoother awful smell. TV did not work. We complained to receptionist and she very kindly moved us to a new room, we got to our new room and it smelled very clean, our tv however had a white line down the left side of tv screen, because we traveled all day and were exhausted we stayed in second room, I guess you get what you pay for, I would not recommend this hotel but the staff are very accommodating,
Non smoking rooms severly smell of cigarette smoke. Hair dryer didnt work. Blood stain on my bed comforter. Poor craftsman throughout building. Dont believe me? Check out the tile baseboard while your checking in. How embarrassing. Tell the front desk your room smells like smoke and they will give you another one that smells like smoke. The front desk person was obviously sick. And of course I had to stand there WAY to long to get checked in. I wanted to walk out but my card was already ran while I waited. Stop acting like you have non smoking rooms when you dont. Your rooms are worth $35 tops you just leach off travelers.
The desk clerk was very helpful. The hallways and public spaces were frighteningly dirty, but the room was very clean and comfortable. No frills, but I wasnt looking for any.
Positive: That it was right off highway. Negative: The room was grimy. The bed was like sleeping on a box spring. There were drunk people outside smoking and a guy banging on a door in the hallway.
The outside quality is deceiving as the inside is not nearly as nice. Very dated rooms with minimum effort. Would not have stayed after got in room except for an incredibly long travel day with little ones who were ready to sleep. Shower and bathroom were not kept up and things like dirty shower heads that need to be replaced and old tiled shower walls that have had no signs of upkeep. There were no blinds on the window and the curtains did not keep the light out. Noise from traffic was very noticeable even with air in room running and a white noise machine.Glad for fridge and microwave in room. Not happy about one of the bed frames being off and the metal frame sticking out in the aisle about 4-6”.Check-in was quick and straightforward as was parking, but would not say this was worth the $102 price tag at ALL for a low budget place to stay. Would expect more like $50-$60. Disappointed and wished we had stayed elsewhere for a more comfortable and restful night.This is not America’s best value Inn in our opinion with 20+ years of traveling the US.
The hotel room was more than I was explaining. I ended up with a suite. The staff was very pleasant and helpful. I would definitely stay here again and the price was great. We had a family event and compared to what my other family members paid at the other near by hotel I definitely hot a steal. Loved everything about the stay.
Positive: The hotel was very clean and easy to access - right off the highways. Negative: I was expecting a bit more updated bed / bathroom / fixtures.
Paid for a jacuzzi room when I arrived i got a basic room no jacuzzi a stand up shower the TV remote didnt work smelled like Marijuana. Was told that they dont reserve jacuzzi room online evan though I paid for it. Wouldnt give a refund. I left and went to holiday in didnt get what I wanted but atleast they had a clean room. Thank you for your reply to try to make yourself look better i did not order the wrong room i evan showed the screens hot of what I ordered to the staff and he did nothing didnt care was told that. The room i ordered isnt available online then he walked away to go back outside and smoke a cigarette while on his cell phone like he was when I originally arrived
Greta was a god send !!! Me and my sister came to the area for a night from WV .. literally everywhere was booked for the night .. not that this hotel was our last choice or anything we just didnt know about it ... but Greta took amazing care of us making sure we was comfortable and had everything we needed !!
We needed a place to sleep for a few hours on a long road trip. The hotel is located right off the highway and booking was really easy through trip advisor and check in didnt take long. The rooms were simple but clean! We were on the first floor end room and we were nervous about noise but had no issues. The breakfast is very basic... overall Americas Best Value Inn Austinburg served our needs and met expectations.
Beds were comfortable and the room was clean. Outside looks a bit shabby though. And not all the rooms had access to porch.
Good stay for the price. Not the fanciest hotel but looked and smelled clean. Front desk staff was very nice!
The room was dated but clean. I expect that with this chain. No problems there. I asked for an outside room, but didnt receive it. Instead I was put in a corner behind the front desk. It was all tile so the front desk clerk and her friends voices carried. No problem, Ill just turn on the fan to cover up the noise, but the fan didnt work properly. No problem, Ill just sleep in, but the maids were loud in the morning. That is one of my biggest pet peeves. I pay 50+ dollars to sleep and not be bothered. I shouldnt have to deal with your inconsiderate staff.
Im not giving 5 stars because it was the most plush and luxurious hotel Ive ever stayed at, but because it so exceeded every expectation I had for one of the cheapest hotel rooms along my route. Everything was simple and exactly what I needed. The staff was incredibly friendly. The room was clean and large and even had a small fridge. I was delighted to find a basic breakfast waiting for us on our way out, saving me a $12 visit to McDs. I will definitely stop at this hotel in the future and will not hesitate to stay at other Americas Best Value Inns as well.
The rooms were a good size and clean. The beds were comfortable and the air conditioning worked. They could definitely charge more if they updated the bathrooms and fixed the vinyl wallpaper. They include a quick breakfast without a sitting area. We got here on a a Saturday and paid $119 (before taxes). Compared to other places it should be $70 to $80 in my opinion.
Just needed a bed so dont expect much. Woman working the front desk was super nice. Got checked in to a room with an adjoining door around 10pm and the people in the adjoining room didnt sound like they were going to bed anytime soon. Could hear everything. Thankfully the front desk gave us another room without question although the TV remote only turned the TV on and off and nothing else. Oh well, its cheap and has a bed.
Our room was clean but did not smell good. The hotel clerk did not have any air freshener but gave us another room instead. The stuffy room smell was only slightly better in the 2nd room even after using my own air freshener. I believe the air conditioning system needs cleaning or is not easily cleaned. The clerk said many times to let him know if there are any problems. He truly wanted to address any issues we had. Breakfast was ok and we were told that if we wanted a hot breakfast then we could get a discount at Dennys across the street. The morning clerk said that they will put an ionizer in the rooms (for a day) that people have told them are smelly.
The beds are so hard very uncomfortable,,,I slept on the floor Fr Fr I will never stay at this place again I would rather sleep in the car or the ground, even a park bench is more comfortable than the beds that was in my room.... And the remote for the TV was ghetto missing the back where the batteries go and it only worked if you was right up on the TV it was joke.... Never will I ever stay there again I would much rather stay at a homeless shelter no LIE!!!! REAL Talk!!!
Just one bed in the room. Only needed one! How nice not to have unused bed just sitting there. Appropriate furniture included writing desk. Good Wifi. Quiet. Good A/C. Easy control. Truck stop grocery and take-out across Route 45. Traffic, but stoplight permits safe pedestrian crossing. Great place for a good nights sleep.
This is a VALUE inn. The beds were comfortable and room was clean. Place is older but still has a refrigerator and television. Very inexpensive. If you are looking for a inexpensive place to stay this is the place. You get what you paid for though so do not compare it to some of the extravagant hotel chains.
Booking.com said 1 bed when we asked for 2.motel did give it to us.ty.clean older rooms smelled good.clean bathroom.typical room.beds a little hard but overall ok stay
Staff was very helpful and friendly. Place is needs updated. Beds were hard. Our biggest reason for our low review is when we came back to the room to go to bed, we pulled back the covers only to find blood on the sheets. BLOOD!!! We called the front desk and they took care of it immediately and was very apologetic. Next day we went to check out...they apologized again and only offered a 15% discount after we asked, ON OUR NEXT STAY at that facility only. We doubt we will ever be in that area again and for the same money we paid, we will stay in a place that we know is worth it. This should have been a $50 room not $120 :-/
Rooms were clean staff was polite. We were a few minutes late and they didnt give us a hard time like some hotels have done in the pass.
They put us in a room we did not like $20 to change rooms. Got pizza sauce on a towel charged us $20. Not friendly people that run that place! Not going back there again!!
This isnt a bad place to stay, but its also not a great place. If youre looking for somewhere to have fun with the family then keep on moving and to the neighboring hotels and spend the $130 a night. But, of you just need somewhere to lay your head for the night then Americas Best Value will do. The building, rooms, and contents are a little dated but I didnt see any creepy crawler which is good. The one nice thing is the balcony on the second floor, which allows you to stand outside and enjoy a beer with out the fear of legal repercussion.
Not bad, but needs reno. Clean. Almost no sound insulation. Breakfast is not anything I want to eat. Surrounded by chain restaurants, all but one fast food. There is one locally owned bar nearby.
I just needed a place to sleep for the night. I am a truck driver that is usually home most nights but occasionally take a longer run that makes it impossible to get home within my legal driving time. So this is close to when I made a delivery. Had room for truck parking and has a travel plaza across the street. It did take a while for the air conditioning to cool down the room even on a cool night. No microwave or coffee in the room but both are in the lobby. No frills but I only needed a 10 hour break. Bed seemed firm and sheets clean. Good for what I needed it for but not exceptional.
Place used to be better. Booked 4 day stay with late check out at noon Extended stay 1 more day. 11 am front desk and housekeeping start calling. No one put in our late check out request. Its Its only 1 hour difference come on really? What happened to the customer is always right?
So far my stay has been good. Nice updated room but the bathroom is cramped. But it is surprisingly quiet being near the highway. The continental breakfast needs work. Its just coffee and like oatmeal or a bagel.
Guy behind the counter was an @$$hole. Rude. Uncaring. Acted like I was inconveniencing him because I needed a room at 3:30 am.
The only reason I give it 5 stars is so it can be seen . First when we got there we went into the room and autimatically smelled smoke so someone had been smoking in that room. Me and my mom looked past it and just opened the window to air out(they wouldnt of been able to give us another room till next day) The rest of the stay was great (we stayed 3 nights) the beds were very comfortable, breakfast was good. Over all it was great for the price and faculty was very nice !!! Well on our last night my mom wakes up and a bed bug was on her she killed it this is room 210.Now we checked the beds the first night but we checked again and there were TONS of black stains within the creases of the bed which is from the bed bugs. It was in one bed not the other I will say but the black spots were convered well. We check out early and even after telling them and showing them the issue we didnt get anything in return , free night nothing. We were planning on returning until this morning :/
The room we had wasnt very clean, however with that being said I cant compare to the other rooms since they were completely booked. They also were extremely polite, and gave me a considerable discount for the inconvenience. Overall the experience was good.
Room was ok, bathroom and shower were very small. Bed and pillows were good. Kind of pricey for the area I thought. Small breakfast area with two tables and a very small selection of breakfast items to choose from. Staff was very nice.
Booked on priceline w/a pet...stayed 3 days. They waited til after we checked out and left to bill my Credit Card $20 extra. We called to find out why??...They told us it was because I had a dog and the room I was in was not a dog room and had to be cleaned????....I thought ALL rooms were cleaned ANYWAY..... WILL NOT BE BACK THERE...
My Fiancee, Laura, and I were exhausted, and anxious to get to Niagara, so hotel accommodations for that night werent priority on the gotta have list. HOWEVER a room was important and 2 other hotels we tried were sold out. There were not many cars in the lot, and we shrugged that off, and asked for a room and price. I was surprised by 1) the pleasant and accommodating attitude of the clerk!2) price was low!3) she upgraded us to jacuzzi suite, just because it was late, close, and empty4) super clean! (Even the comforter!! ) LolAnd5) breakfast until 11!Look, if I could I would clone- not try to copy-editing itd failBut clone that visit. EveryTIME- EVERYTRIP
Positive: Staff was very cordial and helpful
Room was tidy and fairly priced. Staff was pleasant and check in and out was a breeze like it should be. Room had been recently redone which was nice. Checked all the boxes for me ✓safe ✓affordable ✓clean ✓convenient
Negative:I highly doubt these guys clean the bed sheets after each customer. There was hair on the sheets and the pillowcase. The carpet needs to be replaced because it looks nasty. I refused to walk barefoot on that carpet.Positive: it is affordable, they have cable and wifi. Its a place to sleep.
You get what you pay for. I have stayed at worse places. The room was clean (and not fake clean like some places). The breakfast is complimentary but not too many choices. Everything worked, the rooms were comfortable and the staff was very friendly.
Not very clean from outside but just outside highway exit and decent room with clean-ish restrooms. Bathing place needs better lighting arrangement. Breakfast was decent but hardly any place to sit. Overall decent for the price.
Location easy to find, plenty of gas station and food places near. Room was clean and decent except 1 of the mattresses was visibility sagging in the middle and uncomfortable. Service and employees were very nice.
Positive: Price, & accommodated me with room on first floor, because of issues with my knee & hip. Negative: No
Positive: The price was cheapest at the time Negative: We were given a room with 1 double bed.we asked for 2 beds.i had to ask twice finally given double room.
Amazing rooms, affordable rates, great smiles from workers. Room was cozy and the bed was super nice. If Im ever traveling around here again I will most definitely come back.
Positive: O Negative: The rooms were decently clean and the staff was friendly.
After leaving in the middle of the night from a nasty hotel in Geneva on the lake and throwing away $100.00 all we wanted was something clean comfortable and cheap .. we found this Gem the price was right the room as clean and simple besides we were only staying overnight :) slept like a baby ! Also the lady working at the front desk was very nice and had patiences with me lol I was very tired and Im sure sounded like a moron at check in . will def go back if we are ever in that area again..
The staff was very friendly. Rooms were clean. A coffee maker in the room would have been nice though. But overall a nice place to stay
I had stayed at the Ramada next store the previous night for a ridiculous amount of money for what you got. I called Americas Best Value Inn first thing in the morning to see if they had any rooms and the woman was able to help me out for a fraction of the cost of the Ramada and I must say the room at Americas Best Value was much better and cleaner.
Positive: Refrigerator and microwave, close to Ashtabula beaches Negative: People smoke in the balcony. The hallways smell like cigarette smoke.
My wife and I stayed 1 night. We had stayed here in the past. However this time was a little better. There wasnt that overwhelming stench of cigarette smoke throughout the motel and rooms. That made it more pleasant to stay.
Nice place. Says its handicapp accsessable. I on the other hand disagree. Nice rooms. If your traveling i believe its a cheap and comfertable place to stay. They are pet friendly to! There is dennys across the street at flying j. Where you can enjoy a nice breakfast but if you dont want to leave they offer free breakfast in the morning. Right off 90
Besides the fact there was without a doubt BED BUGS eating away at my flesh while i was asleep and when mentioned to staff she became extremely defensive and made every excuse in the world up.... It was ok. The complimentary breakfast consists of either a pre-packaged bowl of cereal or a package of oatmeal...(only one) and a styrofoam bowl of hot water and a small styrofoam cup of orange juice. Honestly... I wouldnt even give it 1 star but this form isnt giving me the option to not give it a star.
The room was ok. The blankets had burn holes in it. The ice try had a old cigarette bud with ashes in it. Other then that it was nice people.
I spent six days at this Inn and found it very rewarding. Great continental breakfast each day, friendly staff, clean rooms. Not a new place, but efficiently maintained. Had no problems while here. Id come back in a heartbeat.
An older Hotel... although its a bit outdated I did not get skeevy feeling from it. The room was sufficiently clean. However do not count on their breakfast..which consisted of some assorted fruit and a choice of two breakfast cereals.
Just what you expect clean room with microwave iron and ironing board small fridge flat screen TV very accommodating.I really like that they changed the color of sheet. You know for sure that they are new to you.
Super sweet staff. Beds were comfy and the shower had multiple water pressures to choose from. Overall super great
No problems with my stay, the staff were friendly and the rooms were clean.Had an oddball request (needed scissors) and the desk staff let us borrow a pair.
After booking the room they emailed me to inform me that there would not be any amenities available to us .reason I booked room was for that reason only , to have them say no an not adjust the price with a NO REFUNDS. DIDNT WANT TO WORK WITH ME ON THE $ .STILL MY MONEY AND I GET NOTHING.
Absolutely terrible. Room was supposed to have a microwave and had no microwave and the front desk had no spare. Additionally part of the ceiling in our room fell down while we visited. Not worth the $100 a night price tag, more like $50 a night.
We came up to go to Geneva on the lake bike week. Nice Place to stay, clean rooms, close to Geneva on the lake and to several wineries, restaurants, gas stations. And Kathy at the front desk was great! Funny, Nice and Helpful.
Excellent service, clean rooms, free wifi, I mean the amenities are great!!! Also recieved 10% off at Dennys restaurant which is right across the street as well as a free room upgrade. I definitely recommend this place to anyone on vacation!! 5 stars!!
Exceptional service from kind staff. The room was clean and the bed comfortable. Couldnt ask for better for the money. Will definitely stay here again next trip to the wineries.
Only reason i even gave 2 stars was for the friendkt front desk women this morning. Stopped last night was priced online for 71 total .got to hotel they charge me 103 total. Told me i had to fo thru them. The room was tidyish but the beds in room 205 in austinburg OH is busted and broken and bows in the middle my husband and i sank to the middle all night had to start early at 6am stopping at 11pm was just needing a clean room and c9mco bed got neither. Ol boy from night before said hot breakfast yah bagels. Cause i said hell 100 buck 30 difference we could go to hilton w food. Very disappointed hopefully this experience will be made correct..
Positive: It met expectations and the staff were even better. Negative: That we couldnt stay longer!
Jennifer at the reception was great to us this morning, was smiling all the time and went above and beyond to make us happy. The rooms little outdated but very clean.
We are from Tennessee visiting family and have stayed here twice! Love it! Pet-friendly and convenient! Front desk has been friendly and helpful on both occasions.
Nice place to stay. Nothing special. Rooms clean. Bath a little small. Contenental breakfast was not bad. They did have a home made rasin bread that was good. Plenty of fruit on the bar. All was keeped full.
Extremely nice inside, although we couldnt get the TV on. The parking is fantastic and its super clean
The rooms were pretty clean, the price was reasonable but you can not change the volume on the TV. Its so low you cant even hear it. Plus the heat was off when I got into the room.
Positive: it was clean.... just out dated
Very nice people and the room are nice and clean we loved are stay
Room we was put in was in no way even close to room we seen on the web site.. verry dissatisfied. We are truckers and are in this area often.. but will never darken their door again.... place sucked unless they fix this in the morning when real managment comes in....
Smokefree room still smelled of smoke. Room was clean, but the ac unit was extremely loud and drying. The breakfast was pretty basic. Coffee, oatmeal, yogurt, fruit
Positive: The bed Negative: The fact that the tv didnt work not did the furnace
TV did not work no continental breakfast but beds and people were nice
The tv had a line going through it. The A/c wasnt cold enough to cool the room down. Cops were outside with their lights on. Employees was the only nice thing lol
It was okay...I was born and raised in the area and we had family from out of town so some of us stayed at Americas Best. I knew I wasnt staying in a 5 star hotel we just needed somewhere to rest our head and it fit our need.I would stay here again if I need somewhere to rest my eyes.
Toilet broke on the second flush. Service was sub par. Will not return
The hotel is out dated, with that being said the rooms were cozy, the location was right off 90. We checked for bed bugs and it passed my wifes inspection. I would get a room here again if I was in the area
Room was clean area not the best sounded like the people next door were on drugs kept yelling all morning
I was pleasantly surprised by this motel. Our room had been updated recently and it was very comfortable and clean. Will stay again.
Nice people that worked there. But I think the rooms need to be updated.
Large room. Pretty clean. The staff is very friendly and helpful.
It was a place to sleep, woild not be a first choice almost feel like I would have been better to just keep driving
Everything was clean. Staff was nice.Breakfast was avg. Cereal, bananas, and bakery stuff. Bagels, bread, etc.However, they did have real orange juice
We stay here everytime we come to Geneva. Super helpful and friendly staff and very clean rooms. Taxi service can drive you to and from Geneva
Positive: Staff were very friendly and kind. Cleanliness.
Pleasantly surprised. The room rate was low and the room very nice, very clean and the staff was friendly. Excellent choice.
Was a decent experience, felt comfortable there and the close proximity to food options was good.
Stay at the Americas Best Inn in Austinburg/Ashtabula Ohio a couple of times a year on my way to see my son at college. It is the half way point for me. Everyone is every friendly and accommodating. It is clean and perfect for my one night stay.
Way over priced, room was ok. Shower was made for little people. Again way over priced
Very clean but the beds need new mattresses. They put us in one room but then had us move the next day which was a total pain in the rear.
Tired of hrs of driving??? This place gives you clean comfy rooms to get charged before you hit the road again.P.S at reasonable price
I was told that this was only $50 a night and then upcoming to $89 a night for one adultwas about $30 in tax in night tonight even have a refrigerator microwave in your room and have a stand up shower thats falling in and sliding into the drain that you cant even stand up straight and then they need to fix this place up
Bed was comfortable and breakfast was included. And the staff were nice! Good place to overnight on a road trip.
The rooms were NOT how depicted on the internet. No better than a cheap motel, in my opinion. But the staff was very friendly and helpful.
Super friendly staff and very accommodating. The rooms were clean and well taken care off.
BED BUGS! Ive had flying ants, a spider, a bed bug and bed bug larvae in my room. Its definitely outdated, and I thought my room appeared clean until I found bed bugs in my, in my sheets and IN MY CLOTHES. Thank God its my last night.
The room we are in is nice, clean and a really great size! Very happy and we will stay here again!
Great rooms with a fair price. Staff was friendly and helpful.
Pretty standard for a two-star motel. The showers were a bit too short, however, and there was not much in the way of safety.
Very nice hotel. Too bad tje Sherriffs department and the highway patrol dont understand that everybody tjat travels too this hotel is a drug dealer.
Breakfast is sparse but room is great!
Stayed here for over 4 weeks for work. Great prices and very friendly helpful staff. Older place but clean & comfortable. Convienant location right off the highway, food nearby.
Ok place to sleep. Clean. One Mattress was uncomfortable to sleep on gave to grand children...
It was a very nice place for the money. The rooms were clean and we will stay here again.
Great motel value and a well maintained edifice. The friendly staff is always eager to make your stay pleasant.
Its ok for what it is.. No pool, nothing special really
Cheap hotel room only fifty bucks. Its nice knowing at the sheriffs run through and tag plates brother than that its
Love the cheap prices but the morning staff during the week especially the front office needs to get a refresher in customer service.
Not a bad place just to sleep. Noticed that there were no easily accessible outlets for recharging phones or for my cpap.
This place was fine. Nothing special, but clean and quiet. All I needed was a cheap place to sleep, and this worked.
Very clean very nice and the staff are super duper respectful. Ill recommend this place 10 out of 10 times with a 10 star rating for service
The beds were clean. Some of the areas looked like they werent cleaned off well and there was very strong smoke smell if that bothers you.
Nice rooms nice size tubs friendly staff
Decent cheap motel. Clean sheets, hard bed, TV, slow wifi, poor breakfast. Low price.
No, its not exactly the Ritz Carlton, but the room was clean, staff friendly, coffee fresh.
Clean and peace full
Great experience!! The lady at the desk was super nice and so so helpful! Highly recommend!!
Nice room but couldnt get extra towels no matter how many times we ask.
Clean room, bathroom was well stocked, water hot enough to cook yourself. I was surprisingly impressed!
Very friendly service.And always clean nice rooms.
A little run down but comfortable bed.
It has a musty smell when you go in an go any w
Inn is very clean dor a great price And the lady at the front desk was super helpful and super sweet if we ever come back to town this hetel is where welll stay
A folded newspaper would be more comfortable than the pillows here. It will take days for my neck to recover.
Clean room. Quiet especially since it is across from a truck stop. Reasonable rates and nice staff
They were very nice, I had a problem with the phone and key card but they fixed it immediately. I will stay there again definitely .
This place is dope. The room was nice and the price was very reasonable. The staff was kind as well.
Close to grandRiver Academy,good staff but limited option in breakfast which can be improve by adding some Asian items like boiled/fried eggs
We have families there in Ohio we stop there quite often and thats the place we stay at always good service clean rooms cant beat it
You get what you pay for. Staff was great, rooms were not.
It provided a place to stay. Nothing fancy. Clean ànd quiet.
It was a nice stay the staff was great and they where helpful
The staff are incredibly friendly ! The room was spacious and well kept too
Conveniently located, friendly and attentive staff, clean, quiet and safe hotel.
Very clean and friendly service. Not over priced at all. Will go back there for sure!
The clerk at the desk was rude, and he told us 70$ a night
It definitely shows its age people were nice liked having outside door
Everything was very clean and the people at the desk very super nice.
Outdated facility with only basic amenities. Friendly staff and comfortable beds.
It was a lot better then the place we went to before. So it was definitely worth it. Especially if you dont have a lot of money.
Good value. Clean room. Helpful and friendly staff.
Clean good sized room. Very nice morning desk young lady.
Great customer service, clean rooms!
Decent place to stay. Staff was very nice.
Nice stay. Clean rooms and polite staff
Rude housekeeper annoyed me to the core along with majority of am staff.room was nasty.breakfast was yuckmn underwhelming
So quiet, comfortable, and the lady at the front desk was sweet and helpful
It was a good place and I will tell all my friends
Clean rooms cool people close to food good breakfast
Pretty nice rooms. Good price. Truck parking.
Very good place in warlike is you can park your car in front of your door very nice
Great price, clean and very nice staff.
Courteous staff reasonable priced clean appears to be struggling not enough business to remodel
The room is clean , but disappointed with the free breakfast.
Nice staff could of used a few more pillows
A little pricey but clean and quiet. Easy access to highway.
Clean comfortable room, friendly and helpful staff
Clean and smells nice, bfast was cool 2
A bit disappointed in the breakfast selectionHowever, there is nearby restaurants
Great WiFi- got 30mbps down. What more could you ask for, really
Clean room over priced.
Great affordable priced and clean rooms
Cheap, cheap room. If you are looking for low price, its perfect.
Place was very accommodating very clean bed was nice
Top notch. special effort by mgr to accomidate special needs
Nice and clean. Front desk lady was friendly
Good rate, dated rooms, good service.
Great room for a good price
Decent place to stay. Not too expensive
Found Bed bugs!!
Found a needle full of drugs under my mattress
Economic place to sleep. Massive jacuzzi tub 3 feet from bed.
Total reviews rating 3.7
199 Reviews for Americas Best Value Inn Austinburg 2023:
Review №1
2022-03-15Positive: Staff was polite and helpful! Negative: Room 219 was tidy but carpets were dirty. We had to keep our shoes on. TV broken. Were moved to a bigger room free of charge as they had none like ours available. Clean and tidy! Smaller/less expensive rooms should be cleaned as thoroughly as others!
Review №2
2022-01-25Positive: that there was no disappointments. What I really wanted was a clean nicely equipped room in a great location to I-90. Staff was very friendly. Negative: The breakfast was really nothing to brag about just some cereal and drinks but that was not what I was relying on.
Review №3
2022-06-27Boss /manager Cathy is the worst. Stayed 3 days was told to stop back for same rate she was totally rude and did not get offered same rate but $50.00 and told to go to the red roof inn. Which I did and the best choice was excellent. Jammie was great at the Americas best but her boss Cathy is horrible. Red roof is great.
Review №4
2022-06-26People were nice. We booked with Expedia. No issues checking in. But it took 30 minutes because the people ahead of us used Travelocity. Apparently it’s an issue.Rooms were quiet. Beds are super soft.
Review №5
2022-06-05Great place clean & quiet, the lady at the front desk was very attentive & friendly the only thing is no movie channels on the tv selection but no big deal will stay here again for sure
Review №6
2022-04-30Bed was tiny and hard for 2 people, no coffee pot in room or tea bags. Had to go else where. Was clean just to small of a bed and not so comfy pillows.
Review №7
2022-01-06Staff was very friendly and helpful. I appreciated the location of the room and it was very clean. Upon checking out, was told to call them next time I would like to book a room and they would match online pricing.
Review №8
2021-12-26Positive: I have been to The Best Value in many times and regret that when I make my final move back to New York from Indiana I may not be returning for quite some time. Always clean, friendly and reasonably priced...I have always enjoyed my stay here.
Review №9
2021-11-10My daughter and I have been driving cross country from California and staying in chain hotels along the way, by and far this one was the best along our way, especially considering the bargain pricing. They provide a hair drier, mini fridge and microwave as well as breakfast the next day. Between the chain motels and best value youll never do wrong choosing best value.
Review №10
2022-01-11Only reason I’m giving a two is cause the check in was so simple and the front desk lady was very sweet. However there were BED BUGS and ROACHES and the blankets had cigarette burns all over them.