American Eagle Store in Aurora
Categories
Location on the map
Aurora, Portage County, Ohio, US
Service options
Accessibility
Planning
Payments
Site: https://storelocations.ae.com/us...
- Monday:10AM–8PM
- Tuesday:10AM–8PM
- Wednesday:10AM–8PM
- Thursday:10AM–8PM
- Friday:10AM–8PM
- Saturday:10AM–8PM
- Sunday:11AM–7PM
American Eagle Store in other cities:
Store’s hours said 8:00 pm for closing..drove all the way from Hudson to come get one item. I arrived at 7:45 and the doors were locked.,,the hours read open until 8:00 pm on the store front as well. Could see three employees inside folding and I’m guessing working on their closing duties early so they could leave early...they heard me at the door, looked up, saw me, then looked back down and continued folding...it was 15 MINUTES until they were supposed to close the store. I am so sick of lazy teenagers not wanting to do their job and having ZERO work ethic...disgusting.
Terrible store.Went in a few days ago and was not greeted or helped by any employee. Just moved back from out of town and noticed that there is a new store manager. I’ve heard her talk about her employees like they are garbage and not needed. I don’t think it is professional to talk about your employees while there are customers in the store but she did so anyways. Won’t be going back, would rather travel to a farther American Eagle than go to this one.
Total reviews rating 4.1
31 Reviews for American Eagle Store 2023:
Review №1
2022-08-29Everybody in store was excellent except the young lady with glasses on the register this afternoon - unbelievably rude and disrespectful
Review №2
2022-06-09The staff was amazing. I hate shopping for shorts. Great selection. And the woman helping me made it easy and a good experience.
Review №3
2022-07-21Always love coming here. Love the discount jeans. Store is always clean and staff if always polite and helpful.
Review №4
2021-12-03The amount of times I was bothered while shopping actually made me leave sooner than I wanted to. I got asked 5 times if I wanted a fitting room (no exaggeration), plus a few more times asking if I needed help. I appreciate the fact that they are proactive but PLEASE leave people alone. I couldn’t stand to be in there any longer. The one good thing is they had some good sales.
Review №5
2022-08-12Very friendly employees and very helpful. Loved school shopping here.
Review №6
2021-08-26I have YET to have a great experience at this location. Out of all the staff only one young lady is ACTUALLY nice. My daughter shops here regularly and sometimes orders online and I stop to pick it up her orders. They are rude and make me feel as if I don’t belong there. I will be following up with their corporate office as I spend a great deal of money there to be treated less than.
Review №7
2022-03-25I bought two pair of some really nice jeans on their clearance rack and a few other apparel items for a really great price
Review №8
2022-05-03They really do make you feel like you don’t belong. There’s like 1 nice person out of everyone
Review №9
2018-06-25I love the location of the store! The service was very helpful, encouraging, and well trained. I dont typically shop at American Eagle, but after seeing the selection and help I was given, I think American Eagle has been given a loyal customer. I also really loved seeing the large selection of the store and I love a great clearance rack, which this location has. Not to mention the store was immaculately spiffy. All in all I would recommend this location for the location, selection, and service.
Review №10
2021-07-22Horrible staff everyone there has a bad attitudeThe only person who smiled was the greeter...I was semi-satisfied with my purchase but the product ripped multiple times only a week after wearing it...Customer service is awful you can just tell the ladies there are all rude and gossip like