Wheelchair-accessible entrance
Yes
Alvords Yard & Garden Equipment in Chardon
Categories
Location on the map
Chardon, Geauga County, Ohio, US
Accessibility
Phone: +1 440-286-2315
Site: https://www.aygoh.com/
Site: https://www.aygoh.com/
Opening hours
- Monday:8AM–5PM
- Tuesday:8AM–5PM
- Wednesday:8AM–5PM
- Thursday:8AM–5PM
- Friday:8AM–5PM
- Saturday:8AM–2PM
- Sunday:Closed
Comments (89)
We purchased a backpack leaf blower and it has been awesome! The sales person was excellent and it was ready to go when we got it. They have a really cool pup there named George. This is really a great store!
Absolutely amazing service! I was referred by a friend and have been treated like a long time customer ever since. I literally drive an hour from my home and pass countless other power equipment dealers just for their service. I cannot say enough about the staff at Alvords as they are informative, kind and courteous as a sale should be. They do business the old fashioned way with a smile and a handshake. Keep it up guys!!!
Alvords has helped me out on several occasions. First they can get me parts for my 1980s Wheel Horses and secondly they can get me parts for my Husqvarna Chain Saw so I decided, since I need a back pack leaf blower this was the first place I was going to go. Needles to say I am a very happy customer once again.
Great place, friendly and efficiency staff, answered the phone on 2nd, gave them the part numbers I needed, they confirmed stock on hand and had the parts waiting for me when I arrived. Their competitors placed on long 5+ minutes hold, will only deal with Alvords in the future.
Great people, knowledgeable. I was having issues cutting down hundreds of trees, constant chainsaw issues on my farm. Every other business would not help just put us in a line that we had to wait weeks to months to get them maintenance on. Well this shop right here, I walked in and Im not going to say that they can do this all the time maybe I came in at a good time for them, but fixed my saw right up. Got me the right chain and bar I needed. The ones they sell u at home Depot of Lowes are not the correct sizes. When I do turn pro with my tree service, this is my home shop. I will be getting a Pro Stihl chainsaw. Great people, great service. May be a small shop but let me tell ya, thats the best route to go not these huge ones you wait a month for service.
Great experience! Took my 1989 Husqvarna 51 there to fix a broken drive sprocket an hour before they closed. I thought I would have to leave it for a week but they had the part and installed it as well as checked and reset my brake assembly. They only charged me $15 for the repair plus the cost of the part which was only $7. Very friendly and personable staff. I would definitely recommend them and drive 12 miles out of my way past local dealers to go there again.
Great store, awesome people, awesome service. Ive been going to alvords since I was 15 and they ALWAYS take care of me, I honestly feel like family. No doubt will they treat anyone like family when you walk in and genuinely will direct you in the right direction. You almost would expect inconsistent service due to human nature but I promise you every single time you walk in you will get a great additude from any employee and they truly are here to help you. Alvords is a family owned great buisness that puts you first and there is nothing they can do better. I thank all of them for keeping my buisness going strong and I can promise you they will do the same for you.
Great customer service! I was able to purchase my Stihl FS 131R using their curbside express service during the recent pandemic. Dawn was able to give sound advice over the phone as to which model would be best for me. When I arrived the same day to pick it up, they had everything ready for me including the brush knife blade installed per my request. They demonstrated how everything worked outside while maintaining social distancing.
I drive 35 miles each way, passing a Stihl dealer 15 miles closer to go to Alvords. Always pleasant, knowledgeable and doesnt hammer you on shipping fees for special orders. They have have earned a loyal customer just by treating people well.
This is the place to go if you need small machine repair or are interested in buying any new lawn and yard maintenance equipment. The staff here is extremely knowledgeable and very friendly. I have had a lot of experience with many other similar stores and Alvords yard and garden is by far the best. 5 stars!
You want to talk about friendly people alvords as friendly people! I called because I was a mile down the road at 4 minutes to 5 and they told me you get there and were open.when I showed up they help me find the impulse line that Ive been looking for for over a week with a smile on their face and a thank you at the end for bringing my business there. Great company great people I am happy to say I took my business there!
We buy our equipment and parts from them. Theyre always fast and courtois to deal with. We drive 45 min to them and have another Exmark dealer 5 min away. Trust me its worth the drive, they always get us our parts in a fraction of the time.
These guys were amazing! Customer service was perfect even when I know I was being annoying with all of my question and mind changing they never once seamed to be bothered or aggravated at all. Very friendly, I definetly know where I’m going for any other lawn or garden equipment.
THEY ARE AWESOME HERE THEY ALWAYS MAKE SURE WHAT EQUIMENT FITS MY NEEDS THEY ALSO GAVE ME A HAT WHEN I PURCHASED MY EXMARK MOWER FROM THEM IF YOU NEED ANYTHING GO TO ALVORDS.
The employees were very helpful and patient when I asked questions about my purchases. They showed me what to do to change my weeded term from using the line cutter to the brush blade assembly.
Always a professional staff and very helpful! They can answer whatever questions you have and have a full selection of yard maintenance equipment! Im a Stihl fan myself!
Delt with Alvords for twenty some years. This company is honest,fair and very helpful. They service what they sell. TRY them. Customer service is important to them.
Family owned and operated. Honest, experienced and friendly. Shop local.
Great help identifying what chainsaw blade I needed. Good pricing on blades. Found out pricing to be better than on-line.
Always helpful and friendly. Everyone at alvords seems to know more about the products and parts they sell, than all other area stores. It also seems like every time i go in there, no matter season or how busy, the people are glad to be there, and eager to help.
I have known Dawn and her crew for years. They are alway helpful and willing to go the extra mile. I highly recommend this place for your outdoor equipment needs.
I wish I could have separate ratings for product (2*) vs personnel (5*).Pleasant, friendly people. Not happy with the brand new zero turn Toro Lawn Tractor. We purchased a new riding lawn mower so we would not have repair issues and a bottomless money pit. The new mower was delivered on 4/21/16. From day one, the plastic grass chute cover folded underneath itself when we backed up.This Spring (2017) the lawn tractor would not start. My husband had to trouble shoot it to get it started. He thought it may have been loose connections in the fuse area. In May, 2017, the plastic oil cap blew off, spewing hot oil all over me, the mower and surrounding yard furnishings. The second time it happened, the entire oil filler tube blew out of the engine! Again, spraying everything and me with hot oil. The third time it happened, I called Alvord’s. They picked up the unit, fixed it, replaced the grass chute, power washed it and returned it to us.On June 26, 2017 the tractor would not start, again. I called Alvord’s and they ran through a trouble shooting list of things to try. We finally had to take the battery to an auto supply place and have it tested. The battery was bad. It’s not under warranty (6 months), so we had to replace the battery.The paint is now chipping off the mower deck and rusting. This tractor is approximately a year old. We’re still making payment on it. It’s only been used eight months. I am very displeased with everything that has happened. I hope this is the end of our problems with this mower.On a happier note, I had asked to have the blades sharpened when the mower was picked up and pay for the service. Mr. Alvord graciously included the blade sharpening as a courtesy.
This is a great place with great service. Family run business that does the best in making sure customers are taken care of.
Excellent service and great prices on the Stihl equipment I needed.
A great place to buy and get your lawn, garden and small equipment serviced. Great people and great service. Owned and operated by a wonderful family.
Great people, very knowledgeable about their products & fair prices.
Great bunch of employees.Always helpful.Really know the business.Best exmark and Stihl dealer around.
For me it was a terrible first time experience I was not allowed in the store so I could not look at the products and I just felt rushed very disappointed I could not go in and look at the products I wont be returning
Been going their for yrs Dawn and Bill are always pleasant and helpfull
Always a great place. They know what they are doing to help you.
Excellent place to do business with, the employees are very nice and helpful, they remember you by name, they treat you like family
Great people and lots of product in stock, highly recommend
Came in right before close. Had my new chainsaw in my car in 10 minutes. Good stihl dealer.
Family owned and ran business that is always on point with repair service or purchase of premium lawn care equipment. Customer for life.
Hands down the best place to receive expert professional service and sales after being in the customer service industry for over 40 ears
Look no further, this is the place !! Great people, great service & they always have what we need !!
Great reliability you just do not see anymore . AWESOME SERVICE CREW!!
They know what they are doing. Took time to answer my questions. Looked up products that fit my needs
Great customer service and fair prices.
Amazing customer service with knowledgeable associates.
Excellent selection of products and great customer service
They treat you like family and wonderful person to talk with. About mower or other stuff.
Great prices, amazing customer service!
Great Inventory, Very friendly and knowledgeable Staff.
Great place, nice people..was a beautiful Fall day...very helpful
Great store, great products,great service, great people to deal with!
Awesome people, always helpful and very knowledgeable!
They are the best of the best. Friendly and very helpful always.
Very nice owners, LOVE the dog! Very helpful and knowledgeable!
Great place and great people! Will keep going back!
Great place. Staff friendly and knowledgeable
They always give great service and always helpful
Great people, very helpful
Very good alvords are always very helpful
Nice folks, and very knowledgeable.
Good experience, very helpful and courteous
Great service good product
Great people! Helpful!
Always great ! Thank you : )
Wonderful people excellent equipment.
Great place highly recommend.
Very helpful and courteous staff
Great service and products
They can hook your chainsaw up
Got my parts in due time
Friendly, knowledgeable staff
Good people to work with
Very informative v33y friendly
Very helpful and friendly
Nice staff
Great people
Joes the best.....
Good Family Service
Helpful, understanding and professional
Picked up seeds for the garden
Great service
Family environment
Outstanding.
L0
Total reviews rating 4.8
89 Reviews for Alvords Yard & Garden Equipment 2023:
Review №1
2022-04-05Al and Dawn were great to deal with, Very fair and knowledgeable. Great to have them in our county. Well done
Review №2
2022-03-27All,before you buy a STIHL product,go to customer service scoreboard.com and look at STIHL customer reviews! This sounds like a well respected business and should not risk their good reputation by being affiliated in any way shape or form with STIHL. DROP THE STIHL LINE !!! You guys are better than that
Review №3
2022-06-29Very nice and friendly, Ill definitely buy from them in again. Good product and price
Review №4
2022-01-24Long time area business. Where they care about making you happy. They can address all your power needs for maintaining your property. Repair work done on site if needed. Give them a chance to help you.
Review №5
2021-11-13I walked into Alvords today with an older BR600 backpack that I wanted to order a part for the nozzle assembly. The young lady behind the counter disappeared for a few minutes with my leaf blower. She soon returned with it REPAIRED enough (with a new part..although not the correct part) to get me through the weekend so I can continue doing leaves while a new part is on order. I wasnt looking for a repair, just to help order the correct part. Now, that my friends is the definition of amazing customer support. I know they cant do this for everyone. But, here I am six hours later still cant believe this happened.Why would you NOT shop here? Thank you Alvords team...
Review №6
2022-04-13Alvords is the epitome of customer service! Knowledge, helpful and friendly.
Review №7
2021-08-11I highly recommend Alvords if you are looking for lawn and garden equipment. They were very help full with factory promotions that other dealers ignored. I was given information on the use and operation of the product I purchased. The sales and service people were very professional and friendly. I will continue to go there for future purchases.
Review №8
2020-11-22Everything about Alvords is awesome:The people know what theyre taking about.They have equipment and supplies in stock.They are very friendly.They remember my name.The prices are great.They take our health and safety and that of their employees seriously.It is a welcoming store.I will continue to happily drive past 2 other Stihl dealers to shop at Alvords.
Review №9
2020-12-29As a landscape owner I can say without a doubt the absolute best place Ive been for sales! These people know their stuff and dont mind sharing their opinions on what works better than other things. They actually have used the tools they are selling! Wow! I cant say enough good things about my experience their today! I may have found my new equipment dealer!!!
Review №10
2021-06-06Stopped in on a Saturday to look at a zero turn mower. Bill Alvord was very knowledgeable and provided details of the differences between the models available. He asked questions about the intended use for the mower and provided a good recommendation that fit our budget. He also gave good details on what maintenance would be required to maintain the mower. It was a great no pressure experience that educated me in the process.