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Phone: +1 844-806-3353
Site: https://www.alamo.com/en/car-ren...
Opening hours
  • Monday:7AM–12AM
  • Tuesday:7AM–12AM
  • Wednesday:7AM–12AM
  • Thursday:7AM–12AM
  • Friday:7AM–12AM
  • Saturday:7AM–12AM
  • Sunday:7AM–12AM
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4.3 (199 comments)

Review №1

2022-05-11

My flight got changed at the last minute and Alamo Cleveland Airport quickly Accommodated my request to make change to the pick up time. The representative that checked me out when I returned the car was very friendly and kind and helpful when directing me to the area to get onto the shuttle bus to get to the airport. Overall my experience was wonderful and I would definitely recommend this location to anyone.

Review №2

2022-05-16

When picked up a car it had a strong scent of car fresher, after driving 1 day on sun, and being parked outside, it turned out to strong marijuana smell. Looks like they just tried to hide that smell with air fresher. After driving for 2 days, my wife and I got very bad headaches because of that smell. BTW, it happened to me not for the first time with Alamo.Never again renting vehicle from Alamo.

Review №3

2022-06-07

Literally stranded us at the Cleveland Airport with no car because our flight was delayed. Called their phone number and they just said, The office opens at 7. OK. How am I 1.Going to even get to the office because their shuttle wasnt running 2. Able to even get to a hotel to wait till the office opens at 7am WITH NO CAR! Thank God for Uber. Zero stars.

Review №4

2021-12-22

I had a really great experience! I also needed to rent a car seat- it was very clean & in nice condition rental experience and return was easy. I was nervous traveling alone with my little one, but it all went smoothly.

Review №5

2021-10-28

We arrived at the Cleveland rental office just 15 before closing...11:45pm. The agent was friendly, relaxed which put us at ease. We were worried that we were too late, but he assured us he would have stayed later knowing our flight was late. This was much appreciated. Returning the car was quick and efficient and on the shuttle bus in no time.

Review №6

2021-11-07

I was overall very happy with my experience renting from Alamo, all the staff working were very nice. When I got there I had accidentally signed up for the wrong size car and they adjusted on the spot to a bigger vehicle so that I would have what I needed, will absolutely rent from them in the future

Review №7

2021-12-11

Most extraordinary service Ive ever experienced. Mr. Alareeqi moved heaven and earth to reunite me with the rollaboard I mistakenly left in another vehicle while picking up. From my dodgy recall of what vehicle I might have left the luggage in, Mo was able to winnow down possible candidates and locate the renter who ended up with my bag. That renter was kind enough to bring my bag back to the Cleveland Airport (Thank you, beautiful young lady!) My trip was saved from my own bonehead move, thanks to Mr Mo.

Review №8

2019-03-18

This place never disappoints,I use the place for work related business regularly and I rented a four door sedan and they had a 2019 Toyota Camry waiting for me. The car was in immaculate condition!

Review №9

2021-06-08

We had to book a last minute reservation with Alamo in Dayton, OH because of flight issues. We needed the car to drive to Cleveland. We called and let them know our flight was delayed and provided flight information. We were assured the agent would wait. When we arrived, not a soul was there to help us. Luckily a Hertz agent was at their post and we were able to get a car so that we were not stranded in Dayton. Very disappointing after the very long day of flight issues and before our 3 hour drive. Will not trust them again.Edit 6/8/2021. And then they emailed me to investigate and concluded that we were no shows because we hadn’t provided flight information. We did provide flight information when we called to let them know the fight would be delayed. That was helpful.

Review №10

2021-08-16

Ordered a mid-size but was upgraded to a SUV Blazer. I dont know why I was upgraded, possibly because of availability, but I have no complaints. I recommend that each rental car include instructions of how to turn on the lights, windshield wipers, and how to open gas tank.

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