Kerbside pickup
Yes
Akron Tractor & Equipment Inc in Akron
Categories
Location on the map
Akron, Summit County, Ohio, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Phone: +1 330-836-0237
Site: http://www.akrontractor.com/
Site: http://www.akrontractor.com/
Opening hours
- Monday:7:30AM–5PM
- Tuesday:7:30AM–5PM
- Wednesday:7:30AM–5PM
- Thursday:7:30AM–5PM
- Friday:7:30AM–5PM
- Saturday:Closed
- Sunday:Closed
Comments (101)
Extremely helpful! Edward knows exactly what part numbers are required, I sure dont 😂
I came in today to buy a chain for a saw and right when I walked in I was immediately greeted and helped. They answered all the questions I had and were very friendly and helpful. Definitely would recommend going here for equipment.
I came in today to get a 6 pack of oil. 30 minutes later I walked out with 2 concrete saws (which you can’t even buy right now because of the COVID Stihl shortage but of course they had a few). Anything I have ever needed, they have it. This was single handedly the best custom service I have ever witnessed. My used concrete saw got flooded and they showed me how to fix it & fixed it right there in front of me for FREE. They genuinely care about their customers and make you feel as if you’re at home every time. There is a reason they are the best dealer in Ohio. I highly recommend this store.
Ive had a good experience so far. They sell stihl at MSRP like everyone else. The do sell pro line saws. They were able to get me Kubota parts in a fairly timely manner. Only trouble Ive had was They recieved a part in a wrong package one time, but they caught it before they sent me out the door with it. Its taken some time to get the right one though.
I was having trouble getting the deck on my Kubota level. After trailering to dealer, Bob came out and got me straightened out in no time. Great crew with top notch sales and service. I highly recommend!
Josh and his guys are the best at repairing my small engine stuff. Matt is the man for hooking you up with new equipment at the right price! They really take care of their customers.
I was looking for a Stihl flowerbed redefiner. I was unable to find one for sale anywhere in the state of ohio. After being an agpro customer for years and getting no help. I messaged akron tractor on there little chat bubble on the website after hours on Saturday evening looking for a bed edger. They told me what everyone else did. We dont have one. Sunday evening Bob from Akron tractor messaged me and said he had a used one. He met me at the store Sunday evening at like 8:00pm to sell it to me so I would have it for Monday morning. Akron tractor has for ever earned my buisness. Thank You again and I highly recommend this dealership.
Second time Ive been there for parts. Always quick and friendly. Really seemed interested in understanding my problem to make sure I had everything I needed to get back up and working. Always my first stop when I need a part.
Akron Tractor and equipment had the best customer service I could ask for. Bob, helped me find everything I needed. Told me had to use all my equipment and everything I needed for it. Highly recommend this place and him!
Bobby from Akron Tractor and Equipment, Inc. customer service has gone above and beyond our expectations. I have never operated a tractor before nevertheless one with a backhoe he took the time to go over the tractor operations, maintenance, and features of the BX23S. He Explained the warranty and offered a full coverage insurance with a small deductible. Unfortunately our belly mower is on back order due to inventory shortages. Here is where he went way above and beyond he not only delivered the tractor to our home but took time out of his life on a Sunday, brought his tractor over and cut over an acre of our yard. When I tried to offer him compensation for his time and fuel he refused. This dealership is a family run business and I think you would be hard pressed to find any other company with this level of commitment to its customers.The Landi’s
Just purchased the Snapper Pro SS100 stander today! I cant say enough for the knowledgeable staff and sales manager! They are the real deal and here to help you get exactly what you want! Love these guys! Been coming here for over 5 years and they are my #1 source for mower sales parts and service. Highly reccomend!
It’s always a pleasure to do business. Whenever I called for parts and if they don’t have them in stock they always suggest the alternative or provide you the specs so you can look somewhere else. This is a great help for customers like me and gain more respect. You will never loose any customer ever by doing this.
The nicest people Ive ever dealt with. Their knowledge and concern youre buying the correct equipment for your needs is amazing! Thank you!
Akron Tractor has excellent customer service, great products, great prices and plentiful inventory. They also do a great job keeping everyone safe during this pandemic.
Very knowledgeable staff both in Parts Department and in Service. They’re always very helpful when I’m looking for the hard to find parts or have a technical question about an antique assembly I’m restoring.But I think the best thing is that they always have a cup of coffee to spare for me.
Its nice to have a local business with a friendly staff willing to go the extra mile! We bought a small Kubota from Bobby last year and he was very knowledgeable and their staff has been excellent to work with. They showed us everything we needed to know about the tractor before we left and then spent more time training us when they delivered it to make sure we felt comfortable.We even get follow up phone calls from Bobby periodically to make sure we are happy and he has always been willing to answer questions even after the sale. You definitely won’t get this kind of service from a big box store!They also pickup and drop off the tractor for service which is a huge time savor for us!
Friendly, helpful. Kubota, new Holland, and stihl. Parts department has always been great when I needed anything. Sales staff knowledgeable and friendly, no pressure. Highly recommend. Only place I go for tractor, mower or power yard equipment.
Good experience overall. Went in to buy a new string trimmer, knowing more or less what I wanted but had questions. Had a little misunderstanding about a trimmer but as soon as I spoke up and cleared up what I was looking for the salesman got me squared away, even after he had already prepped a different trimmer that was ultimately not the one I was buying. No pressure for an upsell or anything like some other Stihl dealers I have dealt with in the past. Will definitely return for future purchases.
Akron Tractor was the only place that could get the seals I needed. Their showroom is clean and well organized. The staff was friendly, helpful, professional and knowledgeable. Very pleased and will continue to do business with their team.
I needed a new chainsaw and decided on a stihl 291. I called around to see who had them in stock as we just had a huge wind storm. Ag Pro had them and wanted $599 for a 291 w/20 bar. Akron Tractor had them in stock also and are selling them at $469 w/20 bar. I walked into Akron tractor, was greeted and immediately got what I needed! I walked out of Akron tractor with the 291, an extra chain, 6 cans of oil, and a combi-sharpener for the same price that Ag Pro wanted for the basic saw! Always go to Akron Tractor first!
Top notch service center! They perform the service right the first time. You can feel confident their factory certified technicians know your equipment and what it needs!
Was very disappointed in the staff. Never received the quotes I asked for on an SLV75 and the salesman couldn’t tell me why it was better than the bobcat, very unknowledgable on the entire machine. Same goes for the grasshopper salesman, very unknowledgable on the product he was selling along with a poorer additude.
Friendly - Locally Owned Business. Knowledgeable staff, wide selection of products that will suit any needs necessary. Anything from residential to commercial to farm use, they have it. Great selection of Yeti products as well. Will definitely back.
Very knowledgeable. Highly recommended.
I would highly recommend dealing with Matt at Akron tractor. I have purchased a new dump trailer very high-quality from them. Would definitely recommend buying any product from them . Thank you again Matt
Always has what Im supposed to get
The Owner of Akron Tractor is a stand up guy. They seem to always have what I need. I have purchased a lot from them in the past 4 years. Bob Jr. is a great guy and willing to go the extra mile for you.
A little disappointed that I was so quickly dismissed by the guy at the counter without the slightest attempt at sourcing a hard-to-identify part for me. I mean, thats why I went there, because I was having a hard time finding that part. Then he sent me to a place 13 miles out of my way that was just as unhelpful. I was one of two customers in there so, I didnt THINK I was imposing but I sure was made to feel that way. Gonna take my business (and my money) elsewhere.
Great place to do business! Friendly, knowledgeable people that help you, but are not pushy. Thanks for the great service!
Already rated earlier with explanation- great customer service by sales & good equipment but they definitely need a new Office Manager!
They have every stihl product at great prices friendly people great knowledge of your needs
Took one of my mowers in for service and Josh was very helpful on feedback on what I wanted along with what should be done..only gave 4 star rating until work is completed..Tha8
They got the right stuff
Great place to get new tractors and equipment. They also have alot of parts in stock for kubota and Ford. Parts and sales staff very knowledgeable with tons of helpful advice.
Outstanding service parts and sales department very knowledgeable people.
Very helpful and friendly would not hesitate to do business with again!
Great customer service, readily available parts and service, and an awesome selection of Stihl chainsaws!
Helpful,insightful,friendly. Always customers inside employees always doing something, even in the lil repair or service shop over in the side friendly,helpful,honest.
Amazing place great service awesome owners and very good stock and information great place to go👍
Walked in with a part that was barely recognizable, walked out 5 min later with a brand new part and instructions on how to put it in. Love this place.
Top notch products from a top-notch dealer. At Akron tractor customer service is number one
A great place for a huge selection of commercial residential Power Equipment. The sales and service are outstanding!
Excellent family owned operation. Bought my first Kubota from them and couldnt be happier!
Very customer oriented. They have gone out of their way to help me when every Ive had a problem
These are some of the nicest people you’ll ever meet. I will always take my business here.
Friendly sales staff . super product , Great knowledge of all products !
Bought a new excavator from Cal and he was very patient and helpful - Aaron
Great guys..Thanks Matt
Top notch sales and service, if I could Id buy all my equipment here I would.
Bought my weedeater and edger here. Closest store near my house that sell commercial equipment.
Great place for larger tractor supply parts for new Holland tractors. They also sell others
Great service sale staff know there suff and very friendly
Only place I will buy stihl from. Great service, parts, and sales staff!
I love this place. Got me a nice Stihl.
Great place for all your tractor and lawn equipment needs
No better place to buy equipment. Excellent staff, make you feel like family.👍
Great place. Had what I needed and saw cool Sthil chainsaws
Fixed our backpack blower in 10 minutes
Slow service. But good people
Very helpful parts desk and knowledgable sales people!
Service people are very friendly and helpful and well knowledged
Josh was excellent at getting my saw up and running again.
Friendly, knowledgeable, good stock of commercial grade Sthil, thank you
Very knowledgeable people. Great service
Customer service is excellent. Will b shopping here for now on
They have guys that have worked here for over 30yrs. Great place, better people.
Great people, great service....best place to buy!
Easy access great parking and friendly cashiers
Had the parts ready for me and was in and out quickly
Amazing service by great people who know what they are doing
Bobby was a great help to use.
Looking for parts for another make tractor but they helped to find a universal solution
Best customer service on the planet.
Great service! Great Equipment!
Best tractor dealer around.
The only place I left work on my saws
Very helpful and friendly people.
Great staff, very helpful.
Great selections and service
Great selection and prices!
Expensive but good service
Awesome service and people
Very friendly and professional!
Friendly fast unloading
You are welcome.
Great service!
Great deals
Great service
Friendly and helpful
I took in a blower battery for warranty service over 3 months ago. Have called and left multiple messages over the last month checking on the status and have never been granted the simple courtesy of a callback. at this point Im assuming Ill never get the battery back. Would not recommend this business.
Here you can change checks and send money to Mexico and it is a shop
Total reviews rating 4.7
101 Reviews for Akron Tractor & Equipment Inc 2023:
Review №1
2022-03-19We shopped the entire Midwest and even down the east coast for a tractor. We talked to countless dealerships. Akron Tractor was the best price and easiest to work with plus the they were sincere in wanting to help us find what we needed and did not push like the other dealers were doing. We highly recommend their outstanding service and advise you to go there; don’t bother with any other dealer - they will take care of you. We were in a pinch and needed the equipment fast and they shuffled things around to help us out. Our kids even loved being there while we took care of paperwork!
Review №2
2022-08-02Heres what I wanted. I wanted expertise. I didnt want to Google the solution. I wanted someone to tell me what I didnt know I didnt know.And thats what happened. I got my part, I got some quick advice on using it. They even shot some grease in the gearbox so I didnt have to buy an entire tube.I think an entire generation has no clue that customer service and expertise like this used to be the norm (along with sensible business hours that allow employees to be home for dinner).Akron Tractor is a throw back in every respect - in all the good ways. So put down the Amazon app and just let the experts help you out.
Review №3
2022-05-06Great Service at Akron Tractor! Purchased a zero turn and the owner (Bob) delivered it the same day on his way home. A truly great experience!!!
Review №4
2022-06-23Very nice people. Went in to get 2 cycle oil and asked a couple questions about edgers. Staff was very knowledgeable and honest.
Review №5
2022-07-14What a great crew in sales and service. I highly recommend for your needs.
Review №6
2019-06-29Great customer service! Purchased a tractor and the experience has been great. They bent over backwards for me and you dont see that much anymore.
Review №7
2021-11-20Akron Tractor recommended and sold me a Snapper snow blower 14 years ago when I was moving from Ohio to Northern Minnesota. It has moved tons of snow and is still running strong. Has only needed regular maintenance and has had no issues requiring me to take it to a shop. Awesome machine and awesome service. Thanks guys!
Review №8
2022-04-28Very knowledgeable, about the kubota tractor we just purchased. Gave me helpful information about the tractor.
Review №9
2021-07-17Very awesome store. Always have what I need right when I walk in. Earlier today I bought a saw and had the best customer service I’ve ever gotten. They were really good at answering any questions I had helped me buy the right product
Review №10
2022-08-09Quick to help out and very nice people.