ABCO Services, Inc. in Toledo
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Toledo, Lucas County, Ohio, US
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Site: https://www.abco-services.com/
- Monday:8AM–5PM
- Tuesday:8AM–5PM
- Wednesday:8AM–5PM
- Thursday:8AM–5PM
- Friday:8AM–5PM
- Saturday:Closed
- Sunday:Closed
Other Truck accessories store Nearby:
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4.3 ·(29)from this place 3 mi
My store for the past 10 years I think good customer service sometimes get a discount usually hav...
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4 ·(60)from this place 4 mi
Showed up at 7:31 on March 8th to a store that opens at 730, doors were locked lights and open si...
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4.2 ·(13)from this place 4 mi
I had to go to this place for my job people were very nice and they got me in-and-out real quick
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4.1 ·(97)from this place 4 mi
Absolute worst customer service ever the gentleman might question and question me over a quest fo...
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4.7 ·(87)from this place 4 mi
I bought a leer tonneau cover from them in 2019 one of the latches broke the repaired like new a...
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4.2 ·(46)from this place 4 mi
Friendly staff, very helpful, they went the Xtra mile
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4.3 ·(46)from this place 4 mi
On a Thursday evening, 6pm, sat at my mechanics and waited OVER AN HOUR for a battery for my car....
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4 ·(31)
NAPA Auto Parts - Armor Auto & Truck Supply
from this place 5 miI bought a napa battery 12/1/2019 it wont hold a charge. i called the store and there is no warr...
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4.5 ·(41)from this place 5 mi
Hands down the best place to have a custom drive shaft made . Give the size I needed in am and th...
in: 2:00 PM - 10:00 PM
out: 12:00 PM
No pets
No parties
Smoking allowed
Additional rules
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COVID-19-related guidelines apply
Fire alarm
Carbon monoxide alarm
Security cameras
Safety rules
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Cancellation is free up to 5 days before
After 5 days, cancellation costs a 5% Fee
You can't cancel an ongoing event
Additional terms
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We got you covered
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Security cameras
Security patrols
Security alarms
Daily cleaning
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Daily cleaning personel
Cleaning tools
We take care of you
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24/24 concierge lodge
Direct phone liaison
Fire detection
Private entry
Swimming pool
Baby carriage
King size bed
Bathtub
Wi-Fi
Workspace
Television
Minibar
Air conditionning
Room service
Additional details
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I was stranded on the side of the highway because of a flat tire during a road trip, and Abco came in little to no time to assist me with repair. I’m grateful for their help in such a dangerous situation especially when my own emergency roadside assistance was unable to provide help.
Very helpful staff! They are always someone I can call or text and ask questions about equipment, parts, problems, sizes and measurements, etc, and they are quick to repair and help keep you going!!! I ordered my gravely zero turn through them and have been taken care of every time I needed. Awesome company I’m very glad I found them.
Yesterday I was at COSTCO on Central Avenue and when I came out my car would not start. It was completely dead. Your tow truck driver, Adam Johnson, came to my rescue. He was excellent, courteous, pleasant and he went above and beyond to meet my needs. I would recommend that you value this employee as he is an asset to your operations.
I had a 28ft semi trailer i needed moved, first off Lillian was such a sweet woman and she was so helpfull in getting the move set up, John was very accommodating to the needs of the project, and Gary was the one to move it. Gary showed up and was very proffesional and knowledgeable, he knew exactly how to do everything that needed to be done! I couldnt have asked for a better crew!!!! 10/10 thanks guys!!!
I had broke down and was very upset. ABC came out to give me a tow to a shop. The driver,Anthony, was so professional and nice. Needless to say my bad mood was gone. He had me laughing and everything. I would definitely recommend this company for a tow!!! I had a wonderful experience. Thank God for Anthony!!!!
Scott was highly unprofessional. I was standing by to ensure that the car being towed remained unharmed (this was a friends car at my apartment complex). Scott, in all of his infinite towing wisdom, swore like a sailor demanding I back away from the vehicle as I am standing on the curb at least 5 feet away. I attempted to make conversation at first and was met with a raging hostility from a man who is clearly insecure with his own life choices. He resorted to attempting to insult me and my education (yeah, I know, right?) and disrespected me even though my rent is paying his minimum wage hourly towing job.He began to move the car in an unsafe situation in which I was directly behind it and did not have a chance to move. It was at this point that I asked for his name which he refused to give me. I was able to ask a security officer from my apartment complex and get his name. I will be looking into the options of a lawsuit in the near future for the danger that Scott put me in, as well as the disrespect he paid me.Needless to say, Scott would be great on his own TV show. He clearly goes 0 to 100 emotionally very quickly, which is perfect for reality TV. Although there may be certain IQ and intelligence tests that scott would inevitably fail as a prerequisite to creating this show, I feel as though those could be waved in lieu of Scotts unique personality.EDIT: Called Abco yesterday to make a complaint. The office manager was very nice and willing to speak with me. She told me she would forward my complaint on to the towing manager who would call me back later that day. I never got a call. I called back today and spoke with Joe the towing manager. He was just as disrespectful as Scott was, calling me an idiot almost as soon as I started speaking with him. I could barely get a word in edgewise -- reminiscent of my discussion with Scott -- as Joe kept trying to talk over me. Needless to say, I will never suggest this company to anyone. Highly unprofessional and very rude.
Little Joe was so kind to me in the middle of the snowstorm by making small talk ,smiling ,chatting , & was very quick and professional getting my car on the lift. He answered my questions & was very nice. Little Joe should get a raise ,and I was sad to hear his answer when I asked him, “do you get time and a half or double time since it’s a federal holiday today MLK?” and he doesn’t! so please pay your employees time and a half or double time on federal holidays because working in the snow and laying on the cold ground is a lot of work!! thank you little Joe for Excellent prompt professional service!!!!!!!!
I called 8 am when they first opened and the older lady who answers the phone was very rude. I asked how much for a tow she said it real fast asked could she repeat herself said it fast again. After repeating it four times she slowed down the last time so could hear her. Then continued with the conversation about towing my truck gave her my make model she didnt what it was thats fine got real quiet then said hello im writing down information i said i didnt know if you hung up she started getting rude and nasty for no reason said ill hang up on you i said just have a blessed day.
Chad was the very best polite technician I have had on the road as a truck driver in a long time. I have been a driver for 34 yrs. Chad helped me a lot I was stuck with no transportation my truck is at the International dealer for up to 7 days . Chad took me to a local motel and helped me get a discount and took me 2 the truck stop so I could get a com c k cared to pay for the room and took me back . I hope that whoever needs a service truck gives these guys a call . God bless you Chad and Thx so much
Dont bother for a truck towing service. They have a 10 mile radius and claim to tow commercial fleet. I had a truck an whole extra 6 miles away. Well that was a no go, I guess 6 miles is hard for these people with a TOWING business to drive. Dumbest thing I ever heard from experience with a multitude of towing companies Ive used. These people do not belong in commercial towing, it requires a 75 to 100 mile radius. Not 10 miles. Ill never dial their number and I recommend you dont either.
I had a great experience with Abco Services. Even though I had my car towed for parking in a spot I shouldnt have, I had a good experience. the ladies in the office treated me with respect and offered me a pop while another employee jumped my car cuz the battery was dead. I have been towed by other companies and they were not very nice like Abco was. then when I partied on new years eve I called Abco and they towed me for free! guess they offer that to everyone on new years eve to keep people safe. I will always call Abco for my towing needs
Worst Western plow dealer Ive dealt with. Call 3 times during 8-5 hours and theyre not available right now can I take a message and NEVER been called back. Ive drove to Wixom MI for my plow parts at Angelos to by pass this horrible disservice they call Customer service.
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3.7 (57 comments)
Review №1
2022-03-08AfterWe I’m repeated attempts to reclaim our items out of their lot, the choose to ignore and sell off property that was not theirs to sell and didn’t even allow us to obtain our personal property. To make this even more pitiful, we were the victims in all of this. And still denied our belongings. They needed money to pay bills that month so the stole from us to make it happen. We suggest you find someone else to use. If the stole from my big company, the will steal from the small individual. I can only imagine how many more have the same story. Sad but very very True. Bad businessProof of ownership? My license plate was on the back of the trailer !! The piece of equipment , was just bought minutes prior to with bill of sale I brought up twice and showed the lady. I was denied even getting my plates off the trailer. I brought up our registration as well. We showed the office personal when we arrived and at that time was told that was not enough! . If that’s all it takes to come get my stuff. A simple registration that was once already shown; Let me know a date and time. Betcha don’t ….Further more , we drive all the way from Akron twice to your facility , simply to try to resolve the issues that they created..,,, , only to be told that the owner would get a hold of me……I never got that call, never returned emails either . Not once .We reached out numerous times … one of the times , just to have the door shut in our face.You want proof the stuff is mine? … just tell me when and where or where to send it . We’re all waiting … let’s c what’s transpires next
Review №2
2021-10-16Recently purchased a Gravely Zero Turn and Steve took the extra time to show all the models, test drive and provided excellent customer service! He explained pros/cons of the mowers for my size of yard. So happy with my purchase!
Review №3
2022-06-17Your one stop shop for Towing equipment, fabrication and more. They work on Trucks, Trailers, Cranes, Busses and more!
Review №4
2021-09-22My experience with their customer service was poor. they are not proactive to keep you updated to status of parts ordered or if delayed. they prefer to be fighting fires ( upset customers ) then fire prevention. i will never trust what they tell you. i will not mention names . you know who you are.i had high expectations when I purchased my product and has been disappointing since then
Review №5
2020-09-09I had a great experience with this company and the service man Anthony (Tony, truck #304)! He came in a timely manner and was sure to communicate with me when he was arriving. My tire was caved in due to me breaking my CV joint but Tony did a great job not causing any further damage to my car while towing it. Definitely will be putting them in my contacts for future needs!
Review №6
2020-09-21Talking about a great experience. That would be an understatement. Tony (truck #304) showed up promptly. Got the job done efficiently and effectively in a matter of minutes. He was very professional, friendly, and courteous. It was like having a friend with a tow business come to my house and help. Id refer ABCO and Tony - 304 to anyone that needs car assistance. Great guy great company.
Review №7
2020-08-01White charger stranded on the turnpike at dusk, says THANKS we are grateful to be moved quickly and safely, all the advice, and the help to a place to stay. You rock!
Review №8
2020-08-14We ran into some care trouble on the highway, while passing through the Toledo area. The guys at ABCO Services were outstanding in helping get our car off the road and to the dealership. In fact, they drove a second truck out to make sure the whole family got off the road. They even took my wife to the rental car place to pick up a car to continue our journey. Terrance (304) was super kind and professional. These guys are top notch!
Review №9
2021-03-03Horrible customer service, extremely rude and refused to help me. I was trying to get my girlfriend to the hospital and I found out my car was towed overnight, not a big deal since I was parked illegally. Over the phone the desk worker was not pleasant to talk and was rude about my inconvenience. So I walked to the towing company in the snow only to find they only take cash and they do not have an ATM. Since I was busy that day I did not have time to pick it up before 4:30 (convenient since I get off work at 5). Because of this they charged a 17 dollar fine for storing it overnight (they charged me 200 dollars to tow my car .4 miles down the street). The next day I walked back to the towing company with cash in hand, sign out my car and walk out the lot, only to find my car in horrible condition. Muddy hand prints were smeared around the edges of the hood, not to mention they cracked my bumper very noticeably in the front. Overall a horrible experience and I wish to never come into contact with you again.
Review №10
2021-10-19They back up there product! Rudy was in constant communication with me through out the process of getting something fixed. Greatly appreciate the team this company has established!