AAA Springfield in Springfield

Review №1

2022-02-25

I had an awesome, hard working in the cold gentleman who went all out in freezing temps. Thank you very much.

Review №2

2021-08-10

Went to AAA to get a triptik for a trip we are planning. The lady was very helpful and knowledgeable. She took my info and gave me books for the states we are going to. We use them for every trip we go on. Glad we can.

Review №3

2021-10-20

Would NOT recommend road side service, 2 occasions on the last 2 weeks 1st time waited 3 hours to be told there were no tow trucks available. Called Dans towing they responded in 20 minutes!! 2nd time were told 25 minutes after 85 minutes Called back and were told it would be at least 90 more minutes!! Again Called Dans towing and they responded on 30 minutes. The money spent on AAA was a total waste of time and money!!!!!

Review №4

2021-05-11

AAA of Springfield was very helpful. The dispatcher was polite, helpful, and friendly. I got a call 10 minutes before my driver arrived with the status update and when tge driver arrived he was professional and friendly. My battery was alive again and I was on the road within am hr of my service call.

Review №5

2021-07-10

Vicki was very friendly and answered our questions to our satisfaction. She went out of her way to get brochures that were in the back of the store. Our experience was excellent. Thank you Vicki.

Review №6

2021-03-20

It was really great, they worked at their best to provide the fastest towing service. And when I told them about police being on the scene they said they would put priority on it so the closest tow truck would come.

Review №7

2021-08-05

Super friendly over the phone. Answered my questions including a little research on their own included. Appreciated them!!

Review №8

2018-01-05

Worst experience with AAA EVER . I have been a member for 25 years and not sure it will be 26. I had the misfortune of having membership in another area but when I moved here I didnt get enrolled here, still at old club which has different benefits. Was told I cant get into this club until my membership expires in July. So basically although I am not in that old clubs area, and I am not getting any service from them, Im stuck with their benefits till July. I was told Id get a free battery by the original AAA person when I called on the first day but he couldnt verify the only problem was the battery so he couldnt put it in without a mechanic looking at it first. So I wait for tow truck driver to take it to the nechanic. The next day the mechanic says it WAS only the battery so I try to get my vehicle, the free battery and myself all at the same location. Then the fantastic news that the plan I had, in the club that no longer gives me service, doesnt have the free battery option. It has been 2 solid days of calling and being transferred because it seems this also a club that is in some weird zone no one can find....but they know its not them. Received multiple direct numbers to this club....none of which were the same. Only a nice lady named Terry made any effort to help. I gave up and just let the mechanic put in the battery.

Review №9

2020-07-22

Good meals and servise better than most places in new Mexico.l would like if they serve roasted green chili.note Costco has quart jars of hatch green chiller roasted.

Review №10

2019-04-19

I called and was told a travel agent would call me back...3 hours later I hadn’t heard anything went to my local Springfield office to be told that someone was on lunch and the gentleman there was leaving when the person got back so he couldnt help us either I would need to schedule an appointment for another day to come to schedule my vacation... Travelocity was more than willing to help me when I called....This was the worst service I’ve ever received from AAA