AAA Niles Insurance and Member Services in Niles

Categories


Phone: +1 330-652-6466
Site: https://www.ace.aaa.com/location...
Opening hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–2PM
  • Sunday:Closed
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4.4 (49 comments)

Review №1

2021-12-27

Went there to pay to renew my daughters membership as part of her Christmas present. The renewal payment was more then I expected. It was more then I paid for the original membership. Staff was very friendly.

Review №2

2021-04-05

Went for a trip tic. Got enrolled in their free identity theft protection. Staff was awesome and very helpful. Been a member for 20 years and we dont leave home with out AAA!

Review №3

2022-01-28

Went to get paper notarized. No problems. Good work.

Review №4

2021-06-10

Very good service. Knew what I wanted and took time to explain the product to me. Was very kind and patient. I am a senior citizen and did not feel rushed.

Review №5

2020-02-20

Been an AAA member for over 40 years, but I am always amazed at the Niles office service situation. If you are there for insurance or have an appt for either travel or travel agents youll probably get served relatively quickly. But if you just want,... say parking for Cedar Point or such, I have routinely had to budget an hour for such a seemingly quick errand. Twice Ive waited more than 20 min left to run other errands and come back and had continue to wait for the same customers to finish. Once I felt so vindicated when another customer left complaining of waiting over 20 min, this was after I had waited 20 min, left & come back an waited another 5. The receptionist then got me taken care of within 5 min once she realized I was gong to head to Boardman hoping for faster service there. Point being, dont wait til the day before and then hope theyll be able to deliver in a timely fashion....budget at least an hour.That said, when we used their travel agency services we were pleasantly surprised except for the time share sales pitch we were pushed into.

Review №6

2018-09-05

Nice to have a membership for car towing, gas, and maps for travel. Good peace of mind knowing youre covered by these guys and using their services once or twice in a year covers your membership fees alone. Worth the price of around 100 a year.

Review №7

2020-08-29

When I go to get triptiks, the girls are always so helpful. Many times they have suggested places to see along the way that one of their family members have visited and it has enhanced our trips. Thank you!

Review №8

2021-10-15

1st time going away after start of pandemic. Joe was very helpful and put me at ease. Thank you Joe

Review №9

2021-08-31

Service was excellent.. Joseph took extra good care of us.. He definitely went the extra mile.. 😃😃

Review №10

2018-12-03

I had the privilege of dealing with an extraordinary gentleman whos as equally a people person as he is an educated professional, Daniel Sindell. He answered all my questions with skill and efficiency to ensure I got the most for my money with my AAA membership & auto insurance. AAA, a word to the wise, hire more customer service agents like Daniel.

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