AAA Niles Insurance and Member Services in Niles
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Location on the map
Niles, Trumbull County, Ohio, US
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Site: https://www.ace.aaa.com/location...
- Monday:9AM–6PM
- Tuesday:9AM–6PM
- Wednesday:9AM–6PM
- Thursday:9AM–6PM
- Friday:9AM–6PM
- Saturday:9AM–2PM
- Sunday:Closed
Took 700 hundred dollars off my card. Knew it was wrong but didnt give me my money back. Gave me 120 back, and told me i dont have to pay till January. Like thats was wrong not to give me whats mine back. Robbed me with no gun. Just took like it didnt matter about nothing else. Got kicked out of my house due to AAA.
Absolute incompetent garbage. We called at 3:30 to be towed from an easy to find grocery store in cortland. 3 calls later and 2 hours later, not only does no one take the agency to communicate with us, we were abandoned and left with spoiling groceries. One of the drivers failed to mention he couldnt get to us and let someone else know. We were supposed to magically figure that out and re call them ( which we did) If I could give zero stars, I would. Incredibly abysmal and asenine service. Youre better off pushing the car yourself.
Total reviews rating 4.4
49 Reviews for AAA Niles Insurance and Member Services 2023:
Review №1
2021-12-27Went there to pay to renew my daughters membership as part of her Christmas present. The renewal payment was more then I expected. It was more then I paid for the original membership. Staff was very friendly.
Review №2
2021-04-05Went for a trip tic. Got enrolled in their free identity theft protection. Staff was awesome and very helpful. Been a member for 20 years and we dont leave home with out AAA!
Review №3
2022-01-28Went to get paper notarized. No problems. Good work.
Review №4
2021-06-10Very good service. Knew what I wanted and took time to explain the product to me. Was very kind and patient. I am a senior citizen and did not feel rushed.
Review №5
2020-02-20Been an AAA member for over 40 years, but I am always amazed at the Niles office service situation. If you are there for insurance or have an appt for either travel or travel agents youll probably get served relatively quickly. But if you just want,... say parking for Cedar Point or such, I have routinely had to budget an hour for such a seemingly quick errand. Twice Ive waited more than 20 min left to run other errands and come back and had continue to wait for the same customers to finish. Once I felt so vindicated when another customer left complaining of waiting over 20 min, this was after I had waited 20 min, left & come back an waited another 5. The receptionist then got me taken care of within 5 min once she realized I was gong to head to Boardman hoping for faster service there. Point being, dont wait til the day before and then hope theyll be able to deliver in a timely fashion....budget at least an hour.That said, when we used their travel agency services we were pleasantly surprised except for the time share sales pitch we were pushed into.
Review №6
2018-09-05Nice to have a membership for car towing, gas, and maps for travel. Good peace of mind knowing youre covered by these guys and using their services once or twice in a year covers your membership fees alone. Worth the price of around 100 a year.
Review №7
2020-08-29When I go to get triptiks, the girls are always so helpful. Many times they have suggested places to see along the way that one of their family members have visited and it has enhanced our trips. Thank you!
Review №8
2021-10-151st time going away after start of pandemic. Joe was very helpful and put me at ease. Thank you Joe
Review №9
2021-08-31Service was excellent.. Joseph took extra good care of us.. He definitely went the extra mile.. 😃😃
Review №10
2018-12-03I had the privilege of dealing with an extraordinary gentleman whos as equally a people person as he is an educated professional, Daniel Sindell. He answered all my questions with skill and efficiency to ensure I got the most for my money with my AAA membership & auto insurance. AAA, a word to the wise, hire more customer service agents like Daniel.