A Star Limousine Service in Cleveland
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Cleveland, Cuyahoga County, Ohio, US
Site: http://www.astarlimoservice.com/
- Monday:Open 24 hours
- Tuesday:Open 24 hours
- Wednesday:Open 24 hours
- Thursday:Open 24 hours
- Friday:Open 24 hours
- Saturday:Open 24 hours
- Sunday:Open 24 hours
Ron and Gary both are absolutely amazing men. I entrust these two to transport very special cargo a few times a week (my children). They always go above and beyond to ensure my littles are safe and happy. Because of this, they are always thrilled to see either Gary or Ron every morning. There isn’t another provider out there that provides the same level of service. I couldn’t recommend better folks to provide to your transportation needs.
I was trying to book a car service on very short-term notice, which was my fault. They were not able to fill the reservation but spent time with me on the phone trying to help me track down someone reliable that could based on what I was looking for. There aren’t many businesses around that will take the time to help knowing they aren’t profiting from their time, but taking a few extra minutes to help me tells me the type of people you’re dealing with at A Star. I will definitely be a future customer based on the experience. If they focused this much on the detail on this call, I can imagine how professional the experience is with them providing their service.
Most pleasant driver. Gary was very informative and impressive. He served our country in the army, making it possible for my family to make this trip. Ron my contact was very accommodating and extremely helpful.Ron was just as pleasant. Caring, on time and so professional. We will always be calling on Ron whenever we need transportation in Ohio to Sandusky, Cedar Point.
Ron is the absolute BEST. We were lucky enough to have him for our friends bachelorette party. Not only did he constantly make sure we were safe and picked up on time, he went above and beyond by taking us to fun locations around the city to take pictures. He made our night so enjoyable and it was great knowing we had reliable transportation between places! Highly recommend him!!!
Olga was a very professional, caring and awesome driver. I have no complaints about her service. However, I do have a few comments about the limo and the process leading up to our event. Ron was our contact for the entire process. In late May, we booked the ‘Executive Sprinter’ to accommodate our party of 12 (possibly 13) for Twilight at the Zoo. That vehicle is shown on website and I have seen it personally… would have been great for our group. Time was from 6p-12:30a. We received a quote and booked. Two weeks prior we were told our quote was incorrect and our price increased. Low and behold when Olga arrived, the ‘Sprinter’ she had held 10… many of us were squished with no leg room at all. I feel like we were bait/switched. I am very upset at this as we did our part in very clearly explaining what we wanted, but we were charged more, given a limo that did not fit us properly, and our clear requests were overlooked. I went with A Star Limousine, and Ron (owner) because they did a great job for my son’s prom last year. Not so much this year. Quite a disappointment in cost and comfort of ride. Ron, don’t outsource your customers without making sure the ride you are outsourcing us to is going to accommodate them.
We had an early morning flight and Ron was on time and extremely accommodating. He explained his route and took us right to our gate. We received a confirmation the day before and updates when he was on the way. The car was clean and Ron was very professional and friendly. I highly recommend this service.
This company is by far the BEST limousine service we have ever hired. Our most recent reservation required the multi passenger bus. Complete clean, reliable, safe and quality service is what you will get for an amazing price. Ron and staff went out of their way to make certain this surprise event was pulled off flawlessly. Along with my multiple time schedule changes Ron made certain the flow worked seamlessly. After using A Star three times now, we can guarantee a forth, fifth and more will follow. High five and kudos to Ron and his entire hard working staff.
I had to arrange for a car to pick up my wife when she flew home for a funeral. She was extremely happy with both the car and the driver, so if was a great relief to her. It was such a good experience when she arrived, that she wanted the same company to take her back to the airport for the ride home. They are a gem!
We utilized A Star Limousine Service to pick us up from the airport and take us home. to take us on multiple appointments. We are extremely happy with Warren. He met us at baggage claim, help with our bags, and escorted us to warm sedan with bottled water. We would highly recommend A Star Limousine Service!
Ron was a great driver. Super friendly, courteous and professional. Vehicle was sharp and clean. He took my daughters and their friends to Blossom for a concert and even had cold waters and pizza for the ride home. Above and beyond expectations. Highly recommend! Reasonably priced.
Best experience I have had to date with a limo/shuttle service! Ron took such good care of my friends and I on the way to Blossom for a concert. He was EXTREMELY friendly, on time (actually early and waited on us without charge), brought us an extra cooler of pop, water and ice, stopped for bathroom breaks, let us listen to any music we wanted, stopped all over the place to pick up and drop off friends.. he even got us a complimentary pizza to eat when we got back on the bus?!!!! He is a true professional with excellent customer service. His Mercedes bus was spotless, brand new. He had everything covered you can think of!! He will be my first call for all other party bus rides in the future! Thanks Ron!! You made our night even better!! - Brittani
Ron was an amazing driver! He had a great attitude, replied to emails quickly and was punctual. He knew way around town and came prepared with things we needed for the ride. Id definitely utilize this company again, especially Ron! I recommend this company to others needing service!
From taking my initial reservation to making sure that my car was on time and exactly where it should be I cannot complement this company enough. Ron was amazing! He would answer my question within minutes and his knowledge of a city I was traveling to and the local companies was indispensable. I felt safe, well cared for, and like a true rockstar during this whole experience! At one point Ron was answering a call from me at 5 o’clock in the morning. No matter how small my request or how large my request his automatic response was “not a problem it’s taken care of” and it truly was taken care of. The cars were immaculate, beautiful, and first class all the way. My drivers were professional, informative, and made me feel like a true VIP every moment I was with them. I will never book with someone else ever again.
I can always count on Ron and A Star Limo service. They are on time, cars are always clean, water is available and Ron is polite, professional, and maintains a perfect amount of communication and talking. I always use him when I need a ride to the airport. As I always know why I am getting.
I have been riding with Ron for almost a year now and he is always on time, polite and great to talk to!! He tracks my flights and I love the ease of always knowing that he is waiting for me when I land. I highly recommend A Star Limo Service- I wouldnt ride with anyone else!!
They went above and beyond to accommodate us for transportation to my wedding ceremony site and to make sure our elderly moms were easily able to walk to the site. Our driver was friendly and so eager to keep us happy! He arrived at my house well before our departure time, the sprinter van was clean and beautiful.
Ron arrived perfectly on time and helped me make my way from Fremont, OH to Cleveland to Washington Dulles. GREAT Service and great guy. On my return flight, A STAR LIMOUSINE SERVICE was waiting in the corridor with a sign, walked with me to baggage, helped me load everything for the late night ride back to Fremont. I will ALWAYS use A STAR!,
Great service. When traveling my biggest concern is safety. Can I trust my transportation provider to get me to my destination safely? My driver John delivered top notch service. Not only did he get me to my destination safely, he was very accommodating. Very comfortable ride , he allowed me to listen to my favorite types of music on Sirius XM radio.He changed the channel whenever I asked him to. Provided me drinks and some things to snack on.
Cant say enough good things about Ron and this company. They answered the phone right away and came to the rescue when our limo had a break down. Clean vehicles, professional drivers and all around great customer service. If youre looking for a transportation company in the Cleveland area, this is the one! Thank you A Star Limousine
After checking around Cleveland for a shuttle transport for my daughter, I was extra pleased with the personal service that A Star Limousine Service provided. My daughter was personally greeted and was assisted from the airport to her destination as marketing intern in Sandusky, Ohio. She felt safe, secure, and treated like a rock star going to the Rock n roll Hall of Fame. I would highly recommend this company for transportation services without any hesitation.
We use A Star Limo for all of our transport to/from the airport. We have two young kids, and they provide the car seats so we dont have to haul them around with us.My wife has also used them for a bachelorette party. Their van was a big hit with the girls, and they all raved about the experience. If I could give them 6-stars, I would - highly recommend using them.
Total reviews rating 5
107 Reviews for A Star Limousine Service 2023:
Review №1
2022-02-27Very professional service. Very clean vehicle and was offered any type of music to listen to on our hour ride. Gary was an amazing safe driver, very professional and personable. Very pleasant young man to talk with. Gary was so sweet to make sure I got into my home before he left to ensure my safety. Gary deserves more then the 5 stars above. Thank you for a wonderful experience!
Review №2
2022-07-22Gary is so kind and polite. Explains the route we are taking if it’s different than what we might have chosen. Helpful with bags and doors. Very easy to talk to. Quiet when you are tired after a day of traveling and just need to relax on the way home. We have used them several times. Always pleased.
Review №3
2022-05-08Ron, you are the best, very professional and just an overall good guy, very punctual, and honest, the vehicle was clean and top notch, myself and grandson were very grateful for you ensuring his Prom transportation was a great success. I will definitely utilize your service again and will recommend you to others who require your service. Once again thanks for your great service.
Review №4
2022-02-27A star ⭐️ lived up to their 5 star ratings. Canceled / delayed flights and a tight connection to see my niece’s show. Gary was right there waiting for me and whisked me away to make it just in time. Flights delayed on the way back and he cheerily rolled with the changes. I do appreciated the help. Gary was an absolute doll and took excellent care of me. Thank you 🙏🏻 it was a very hard trip but Gary made it happen
Review №5
2022-08-22Our experience with Star limousine service was a total 5 STAR.Had never used them before but would highly recommend them and definitely use them again.Our driver ,Gary, was so professional from his smile, impeccable manners, help and attention to details.The SUV was impeccably clean and on time.What a 5 Star experience!!!
Review №6
2022-04-28Ron is a great person with a sharp eye for top-shelf customer service. We had a great experience with round trip service to the airport. Dont hesitate!
Review №7
2022-05-01Ron was the perfect driver for prom! He made sure we were comfortable and was a great driver. He allowed us to make additional stops and he knew great locations to take photographs at.
Review №8
2022-08-14Drivers are very professional and pleasant. The vehicles are always very clean in the drivers dress professionally! You get text updates when driver is on his way and or updates that the driver is waiting for you wherever you are. That is very helpful so youre not guessing when to be where. I would highly recommend this service!!
Review №9
2022-03-30Professional, pleasant, and punctual! Thank you, A Star-Gary & Dan were excellent drivers! Ron’s scheduling and communications spot on-HIGHLY recommend A Star car services!
Review №10
2022-07-17Great driver, drives safely, courteous and polite. Gary arrived early so we would not have to rush. I highly recommend Gary and A Star Limousine Service.