A & M AUTO CARE in Elyria
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Elyria, Lorain County, Ohio, US
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Site: https://a-m-auto-care-auto-repai...
- Monday:9AM–6PM
- Tuesday:9AM–6PM
- Wednesday:9AM–6PM
- Thursday:9AM–6PM
- Friday:Closed
- Saturday:Closed
- Sunday:Closed
A & M AUTO CARE in other cities:
In a world of declining customer service. A&M is going in the other direction . Great work at a fair price . Honesty is hard to find . But for a shop to tell you that your vehicle is not worth fixing is incredible to me . I have recommended A&M to all my family and friends and the ones that have used them agree you leave this place feeling like you owe more than you paid . Thank you guys for all the help
If I could give A & M 10 stars, I would. Mike and his crew are amazing. They are honest and upfront about repairs, their pricing is extremely competitive, and Mike has more integrity than anyone I have ever met. I HIGHLY recommend A & M for all of your car repair needs. I will definitely be back 😊
Always most concerned about my safety, have always worked with me and made sure everything has always been done plus some. Always go the extra mile with me and have gone out of their way to make sure I have always known everything going on with all of my vehicles. Best service I have ever had with any mechanic anywhere and refuse to go anywhere else but here they’re very hard working honest excellent people and they deserve my money more than any other mechanic around in my personal opinion. ESPECIALLY with suspension work! A+++!
Quality work but extremely slow. Nine hour job took 3 weeks to complete. Poor customer service and communication from owner. Never called me once with any updates. Price was great for repair. So if your not in a rush and you want it done right the first time, this is the place for you!
I truly couldnt be more happy. The staff here treated me with respect, theyre knowledgeable, and thoughtful! I have a problem with the motor for my power window on the front drivers side. The window went down, and would not go back up. They worked on it for over an hour, and finally got it back up. The motor is shot, and Ill need to replace it, but I dont have to worry about rain/theft until I can afford the repair. On top of that, they worried about me not being able to roll down all windows in 95° heat, so they charged my freon, and got my air conditioner working. I expected a substantial bill, but I was wrong. Many times mechanics have tried to take advantage of me as a woman, who doesnt know much about cars. These guys went above and beyond to save me money, knowing Im strapped financially. I can not recommend them enough. I will never go to another shop again!
This service shop is amazingly honest and more concerned about getting the job done over making profit. they go out of their way to satisfy customers and I am willing to bet no shops around the area can beat their price. I offered Mike extra money as I felt guilty for all the work he did on my car and only charged me a small amount and he politely declined it. I have since recommended three of my officemates to this place and they were all amazed at how honest this place is. I will continue to recommend this service shop with no hesitation at all.
I have a 2008 Mitsubishi Endeavor check engine light was on I needed my bank 1 converter manifold replaced I had my truck to six different shops within a week they all told me they could do it once they got it on the lift after waiting 5 6 hours theyll call and tell me come pick it up they cant fix it finally I called A & M Auto the owner told me to bring it up there he could fix it at most he might have it for a day and a half he called within 5 hours my truck was done my check engine light went off my truck drove a hundred times better if I could give them 10 Stars I would I most definitely will never take my car anywhere else except for them very polite great people they go the extra mile to help you very good at explaining to you whats wrong with your vehicle and what needs to be done excellent on their prices I wouldnt recommend any other auto shop
They rock!! Super awesome staff that are all very honest! Definitely something I cant say for a lot places including Sunnyside Chevy right here in Elyria as well. I have had a few horrible experiences there & choose to go to A&M after & WOW I was pleasantly surprised because its a small shop but dont judge a book by its cover because if I would have for the millionth time, I would still be getting taking advantage of not only financially but mentally because they are very rude at Sunnyside always talking down to me like I dont know anything about my vehicles except the fact that I have to put gas in it & turn the key to start it. Like seriously, just because Im a woman doesnt mean Im an idiot. Anyway, thanks A&M. I will be back for my brakes in my Equinox very soon 😁
I had a great experience. Was there earlier today with a car I was planning on buying just hoping someone could listen to the car run and give me an opinion on whether or not to purchase it . The man working there stayed well after closing to fully look the van over. Really helped us make a good decision. They have gained themselves a new customer. Okj thank him again for his help.
Took my Jeep here for a second opinion and was beyond surprised to get everything I needed done for a third of what I was quoted elsewhere! Work was done quickly and Mike followed up same day to make sure everything was still going smoothly. Cant recommend them enough!
Took my car to A & M for a misfire problem and couldnt be happier with the results. Not only did Mike fix the problem but his customer service was excellent. Efficient, professional, reasonably priced and friendly. Would highly recommend for any of your auto issues. Thank you, Mike
I went to A@M Automotive to get work done on my Chevy truck and my wifes BMW . I was expecting to get taken to the poor house when i needed the work done on both cars. Well. To my surprise i came out with nothing but praise for this company. A very nice place and very smart when it comes to all types of cars. I will go here from now on and would tell everyone i know to do the same! They are the best in my opinion! Thanks again for the great work!
I’ve been going to a&m for 2 years and it’s gotten different in a bad way. Very unorganized, doesn’t give invoices anymore (proof or the work that was done) or receipt. Lost my car key, and the task of getting a new one took days.Takes parts from other cars and puts them on yours, doesn’t remember what he already did and works and talks in circles.The last time I was there to pick up my car, it was after hours. Mike wasn’t there when we arrived, but said I can pick up my car. Long story short, don’t trust his Mexicans. I know it’s a racist comment. But while trying to get the keys for my car waiting for mike to get there and figure out when he was coming, we were told by his staff they “don’t have his number” and began threatening us in Spanish. Assuming we don’t know the language. Then called other Mexicans.After 2 years of loyalty, and trust.I’m telling you all now. Do not go there,
Honest, inexpensive, good work. After Firestone attempted to put $1000s into my car, I found this place and gave Mike a call. Explained the issue, asked if I could buy the parts and bring them. He said sure, but said let him look at it first. The guy opened the hood and within two minutes found a split hose. He cut 1/4 off of it, reconnected it, and my issue was fixed. After two hours of diagnosing the problem at Firestone, this guy fixed my issue in two minutes. I wont take my cars anywhere else from now on.
Cant say enough nice things about this place. First time in my life Ive been to an auto repair shop and didnt feel robbed! Complete opposite actually! :D Excellent customer service and quality repairs for an affordable price! You cant beat that! This is definitely my new go-to garage for EVERYthing! :)
This is hands down the best place I’ve been too. He is really nice, truthful and as I was waiting 3 people walked in and talked about how he is the best and how they love bring their cars there. He was sick and still manage to come and check on everyone and let them know their car was next. He was even so kind to ask if I wanted to pull my car up because he seen I had kids with me and didn’t want germs lol in the car. That was the nicest gesture ever. A lot of places try to get over on people especially women because they know some of us don’t know better. I watch him help 3 women and without saying what he did I was amazed at how truthful and honest he is and how they all walked out saying how amazing their service is everytime. I would give this place 10 stars if I could. I will be a forever coustmer.
If you want honest answers about what is wrong with your vehical this is the place to go. Great prices and gets the job done quick. Really nice and will answer any questions you have. This is the only place I go to for car repairs now and I highly recommend them to everyone I know.
Had an emergency situation with my tire.I was down to 11 lbs of pressure due to a nail puncture .The gentleman working was very accommodating, respectful,and professional.Had it fixed in no time.This was my first time at this shop.With this kind of service,it wont be the last.I dont find myself saying I had a good experience at a repair shop too often.Thank you
Total rip off charged me 2xs what the part was worth took them very long time to get my truck back for a simple job....they broke a lever off inside my truck and they never replaced it after being told several xs about it and he said he would ...overcharging on his labor and parts
Total reviews rating 4.8
127 Reviews for A & M AUTO CARE 2023:
Review №1
2022-05-27Mike was able to squeeze us in last minute to fix a busted break line on the work van. Reasonable price and truly a life saver for the timing. Certainly recommend them for all of your auto needs!
Review №2
2022-07-02Most honest mechanic I have been to.Good prices good work.Has worked on my car several times.I will be back when I need more work done on my car.
Review №3
2022-07-05Owner is great! Properly diagnosed an issue that other local shops couldnt/wouldnt, affordable prices and they didnt keep my car for days on end. Definitely will be returning with any other future issues!*Update March 2022*Diagnosed over the phone, got it in right away
Review №4
2022-08-22Never again will I take my vehicles here I just got my car back after almost 2 months of him supposedly working on it when the car never moved and now that I have the car back it won’t even start and all the lights are on on my dashboard And all he was supposed to fix was the axle
Review №5
2021-09-06Needed a wheel bearing replaced and couldnt press the splined axle out of it. These guys did it the morning after I called, used my part, and were cheaper than any other area shop. I checked their work and see absolutely nothing incorrect. Great experience. Great price. Great service!
Review №6
2021-08-05Mike is amazing! He is helpful, honest and does a wonderful job. He is usually busy, because he is such a great mechanic, so make sure you call to check to see what kind of wait there will be. Keep up the wonderful work A&M auto!!!
Review №7
2021-06-02Mike and his team of mechanics are amazing! Took my Volvo there because I needed an ABS sensor replaced. A Volvo dealership wanted to charge me $550 to replace it. Mike replaced it for $40. It’s so refreshing to know there are still honest and hard working people in the world!!
Review №8
2022-01-25I went here for an oil change and tire rotation. Maybe Im spoiled from going to the dealership, but I received no proof that any work was done on my car. No paperwork at all. No inspection of anything. I paid $50, and I couldnt tell you for what. I wont go back.
Review №9
2022-06-13Great mechanic. Very helpful. And fast service!
Review №10
2022-07-19Never will deal with them again...Im still waiting on my car theyve had for 2 months..