Kerbside pickup
Yes
4 Wheel Parts - Off Road Truck & Jeep 4x4 Parts in Cleveland
Categories
Location on the map
Cleveland, Cuyahoga County, Ohio, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Delivery
No
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Amenities
Wi-Fi
Yes
Crowd
LGBTQ+ friendly
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
Credit cards
Yes
Phone: +1 216-267-6668
Site: https://www.4wheelparts.com/stor...
Site: https://www.4wheelparts.com/stor...
Opening hours
- Monday:9AM–6PM
- Tuesday:9AM–6PM
- Wednesday:9AM–6PM
- Thursday:9AM–6PM
- Friday:9AM–6PM
- Saturday:9AM–3PM
- Sunday:Closed
4 Wheel Parts - Off Road Truck & Jeep 4x4 Parts in other cities:
Comments (160)
Nick helped me.Excellent service. Patient & knowledgeable. He helped me prioritize my selection criteria efficiently and saved me some money, time, and hassle in the process.Maybe Im reviewing Nick, but if 4WP hires more folks like him, itll be great.1 hour drive from my house.Will go again.
So grateful to have a shop like this nearby. Always helpful and willing to answer all my questions. Nick & his team spotted an area of concern and helped me avoid bigger trouble down the road. Thankful for the concern and of course the new tires, wheels. Will return.
Was looking for tires and rims. They have a great selection and sale going this month. The sales staff was helpful and friendly. We went out to the truck discussed options and they gave me best price and information on everything.
A friend referred me to 4 wheel. They did an awesome job own my lights, and I purchased tires from this company. But their so busy. Which is great! Means they do good Business! But its a lil hard getting your vehicle in after your first time service. I called twice about my lights not working, and I need a tire rotation. I was told twice I would receive a call back. 2weeks later still no call. Its hard to do my job without the proper lighting, and now Im a couple hundred miles over due for a tire rotation, on a plan I payed for, when I purchased the tires. Great Guys up there, theyre just busy. Guess Ill called again today, because my tires are riding a little loud now.
Nice place. Good selection and good advice from the service advisor. But I think theyre very understaffed and everyone seems just exhausted and frustrated from the front on back. Parts pickup was pretty easy, though and they helped me load everything up. Team gets and A but management needs to get them some help.
Not enough jeep parts on the floor. Dirty place. And no prices on things. Gotta ask
Went into the Cleveland store looking for a new set of tires for my 2013 superduty. They worked with me and got the tires I wanted. They aligned the truck and mounted and balanced the tires for me. The truck drove like a stock truck on over sized tires. Definitely recommend 4 wheel parts
Amazing selection of parts and knowledgeable staff…
Love this place the employees are are great and very helpful and there technicians are very helpful if you have questions. just sad to hear that a couple of the guys are leaving.
Always have helped me out.
I ordered online and paid via PayPal. They took my money the day i ordered. The website said my product would arrive in their store for pickup on Sunday. Free installation was supposed to be included. The next several days i checked my order status online. Their website found my order number and had my name but every time it showed that my order was cancelled.I was patient and understood that during this pandemic things sometimes take longer, but on Monday, with their website still saying my order was cancelled, i decided to call and find out what was going on. The guy in the local store said he still showed the order in his system. So five more days later, six days after the item was supposed to arrive i got a call saying it was there. I went to the store and waited for the guy in the store to get off his ridiculously long phone call. He took my info and went into the back to get my item. He brought it out front and dropped it. Very heavy item, over a thousand dollars. No offer to help take it to my vehicle. No installation. Thats okay though because im sure i take more care and do things my way. Its just that it was never mentioned. I wasnt real happy about the quality of the item, but i wasnt taking it back or anything. Couple days later i get an email asking me to review the product. I ignore it. Several more days go by and Im still getting these emails asking for a review. I give in. l say that the item doesnt live up to its reputation and isnt what it used to be. Its not very secure and security was supposed to be its top feature. Very PG too. No cursing or calling anyone anything. Didnt say it was trash or junk. A couple days later i get an email saying they wont post my review. These people ask for my review then dont want it? They didnt like that i said the product wasnt great & are hiding the bad reviews. Be careful of any company that hides the bad reviews. I didnt even say anything bad about the store. I know Ill never buy there again or recommend them to anyone. Unless your looking for lies about when items will arrive, that it will be installed, be asked for your opinion only to be told it doesnt matter or deal with people who dont tell you the bad information.
Paid cash for a lift for my truck. In the end they couldnt get my tires. Wanted my money back. 2 months later still havent received my money. These guys dont seem to know what theyre doing. Be careful on returns.
Great service... got the parts I needed with fast delivery and accuracy. Highly recommend them for all your needs for any off road and 4x4 assistance
Very knowledgeable staff. Great job on my Jeep
Very kk arge selection and very helpful staff
Did a great job bit overpriced
Absolute worst customer service ever! Ordered a lift kit from these guys, and what a mistake that was. When they called to confirm my order I made sure to ask if I had purchased the right kit for a truck. They said yes. Arrived the next day missing half the bolts needed to install and the ball joints were incorrect. So not only did I have to go out of my way to buy the bolts needed for my $1000+ lift kit but also had to go spend another 200 for the correct ball joints needed for the install. They offered Absolutely no help what so ever other than receiving the bolts 5 days later! If I could give 0 stars I would. I will never spend another dime with them again.
Very helpful saff great service get everything for my jeep here best price on my 37 inch tiers
WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED! CALLED ME 15 MIN BEFORE THEY CLOSED TO TELL ME MY ORDER WAS READY. THEN EXPLAINED TO THEM I NEEDED IT BY TODAY AND THAT MY FIANCÉ WOULD PICK IT UP TOMORROW SINCE ITS ALREADY PAID FOR. THEY REFUSED. THE MANAGER STATED THEY CALLED ME LATE YESTERDAY BECAUSE “ THEY WERE SHORT STAFFED AND NEEDED TO WORRY ABOUT THE CUSTOMERS WHO WERE THERE IN PERSON”. ARE YOU KIDDING ME?! I JUST SPENT $400 WITH YOUR COMPANY, AND THEN YOU HAVE ENOUGH NERVE TO TELL ME I DONT MATTER AS A CUSTOMER?!! I WILL MAKE SURE MY FRIENDS, FAMILY, AND EVERYONE I KNOW, KNOWS TO NOT SHOP WITH THIS COMPANY.
Staff are friendly and approachable, and I have had good service in the past. However when I brought my jeep in for an alignment today, this was not the case. I waited a while assuming the alignment was being done. Eventually I was called to the desk and was told the alignment wasnt done and that I had $2600 of work to do on the front axle before an alignment could be performed.The mechanic diagnosed the problems to be: bad wheel bearings, driver side ball joints, both front u-joints, track bar, and a cracked upper control arm bracket on the axle. With labor this was quoted at $2600.For a second opinion, I did not trust the shop that did my repairs prior to my visit to 4WP. I took the quote with me to a shop recommended to me by a friend to have the vehicle looked over.This second shop inspected the vehicle and found the only problems to be the cracked control arm bracket, some looseness in the driver side ball joints, and the lower front shock mounting bolts were very loose, causing a popping noise when driving. They indicated that the bracket would need to be replaced and that the ball joints could wait, and tightened the lower shock bolts. I was given a quote for almost $400 parts/labor to have a new control arm bracket welded on to the axle.I am disappointed by the immense difference in service compared to the second shop. I was hoping 4WP could be my go-to place for any jeep repairs that I needed. The service in the past was satisfactory, and the service desk employees are very friendly and relatable.
Great service both times Ive been there! What impressed me most to leave this review was I came in and ordered some rain guards yesterday on Friday around 230pm. The guy helping me told me that if its shipped to my house I might see it Monday but expect it Tuesday. Came home 10 mins ago and it was waiting for me at my door 1230pm on Saturday! Not even 24 hrs! Amazing turnaround time! Would definitely recommend this place over and over and will be shopping there again!
I took my 96 F250 to get an alignment and a leaving kit out on, I had purchased the kit online so I already had it and it still coasted me $806 would not recommend
I ordered and received an ARB bull bar for $1,000 from these guys only to find out on opening the shipment that none of the mounting hardware was provided. The bumper is useless without the mounting kit. They refuse to talk to me about it. They just keep telling me they will call me back but never do. Customer service gave me a ticket number but wont respond to my inquiry. $1,000 down the drain. This is BS. I am going to try to file in small claims court.
I dealt with a few guys at this local store and they were really nice and really helpful. I placed an order with them for some tires. Ill have to give an update after I get them installed.
*Note, there was a miss communication but the manager contact me immediately and took care of the problem. I can say.... great costumer service
They have the best techs.
They were helpful to me. They rectified an issue l had difficulty with myself &without a change. I thought they should but if they didnt l wouldve paid to be free of the problem.
Service was too notch. The guys were professional, knowledgeable and were not pushing any particular products. The prices are fair but not the cheapest. They do occasionally have sales, but you come here yo talk to the guys who know their stuff and if you want them to install your peoducts.
Had an issue with a product I ordered, called Joe and explained to him what was going on. He immediately ordered me a new part for exchange at no cost! Great customer service at this location, you got a new life long customer!
Good service and wide variety of off-road parts for a variety of vehicles.
If you are buying things to put on your rig yourself they are good. The staff is snooty if you ask them questions. Their service is overpriced and over quoted. They will tell you if you get an inspection that you will need the JK Special which is $1500 in front end work. Go to a trusted independent mechanic like i did. Everything was tight and did not need any work as they stated.
Dropped off our Wrangler first thing in the morning and got the call the lift was installed shortly after. Fast service and the staff were polite, knowledgeable, and efficient. Would definitely recommend.
Didnt get anything but OUTSTANDING CUSTOMER SERVICE, NEEDED INFORMATION ON THE LIFT KIT TIRES AND RIMS.I wasnt able to get everything I wanted but Ill be back!!Highly recommend this place if you wanna get LIFTED
Anytime I need something done to my truck I come to this store. No matter who Ive ever interacted with has been very helpful and friendly. Everyone at this store is awesome and very helpful. I highly recommend stopping by the store or give them a call to see if they have what youre looking for.
Nice store until you decide to check out 30 minutes wait to pay for our items and pick up wheels and tires that were were paid for. Need to organize a lane or number system for checkout. Next time ship to house and they can loose the in store sale.
Fast and friend and helpful. Will be coming back in the future
4WP recently installed the Bilstein 5100 front shocks along with 20 Method wheels wrapped with 33 BFG ATs on my 2018 Chevrolet 1500 Z71 and they did a great job! The overall experience was great - from the time I received my initial estimate to the time I picked up my truck it was all a pleasurable experience. I would highly recommend these guys!
Everybody walked me through a set up for an account for the store(not credit or such). Helped me compare different tires, and assisted me with making the best decision for my needs. Would recommend for others!
Very cool place for getting aftermarket parts for offroad toys or if you need a small accessory for your car. Basic steel wheels are remarkably cheap here. The staff goes the extra mile to make sure you are buying the proppee parts
Great help! No pushy sales. Was able to browse with out having some one looking over our sholder. They were full of information when we started asking questions. Great place for all four wheelers!!!
Had an appointment at 8:55am was there for 3.5 hours for an oil change and 4-tire rotation. No one spoke to me for 3.5 hours with an update. One other person was there getting work done on their car. Ridiculous.
If you have questions or need any kind of help with your jeep Mike P. Is the guy to talk to. He gives you no bullshit and uses everything he recommends on his jeep. I perfer to do all work on my jeep myself but it was hard to pass on there tire warranty. Thanks guys job well done.
Called their sales center and was told that Bilstein doesnt make any shocks that fit my truck (they do, I ordered them elsewhere). Bought a U-bolt kit from them with 2-day shipping... they shipped it ground, and said there was nothing they could do about it. I wont waste my time again.
Love this place! They always stand by their work and guarantee every warranty, no questions asked. Ill keep coming back here again and again. Great mechanics and the counter guys are even better
I wasnt sure if Assistant Manager I was talking to was completely clueless of the products hes selling or just did not wanted to make a sale. Went to pick up couple of Timken bearings I ordered day before. did not get Timken. Instead I was handed National brand. Asked about picking up an ARB locker RD100, and within half a second I was told that they do not stock anything for my jeep. I guess Ill order my stuff online from places that can deliver product that they sell.
Been in here every year because my bushings go bad. My name and everything is in the system and they see that this is a repeated problem. They do everything to try and explain how I have a lifetime warranty on my shocks but not the bushings that come with them. I havent nor will I ever recommended this place to anyone.
Good place for Jeep partsGreat 👍 place.
WAY TOO EXPENSIVEAsked them for a bumper light with the plugs and the guy said they didn’t have them and couldn’t get it, but then I brought the Jeep for an electronic inspection and they told me they’re able to fix the lightbulb ended up paying $80, $18 for the lightbulb with the plug and payed $62 for 5 minutes of labor....They don’t catch me there again!
Scheduled tire rotation and oil change. My daughter arrived at 9 AM appointment at 8:55 AM. Was told it would be one hour 3 1/2 hours. Inexcusable.
Manager is absolutely rude, has no respect and doesnt know how to talk to people.
Walked in paid for my parts and walked out
Great service nice group of employees Ill definitely shop there again.
Koop and his colleagues absolutely rock: 10 out of a five star grade scale.....I’m handling out his business cards to all of my off road Jeep partners! Thanks Gang!!
We bought a new battery here for our car and it was the best price we found. Thanks.
Great bunch of guys! Ive gone there to have most of the addon work done to my Jeep. Theyre honest and wont try to upsell you.
Really not that all impressed with the place if you dont have F150 or Chevy or a Ram and of course a jeep service is not really going to help you dont get me wrong they will do work on your truck whatever it is but didnt really seem to help if you want something different, didnt really want to help in finding out about what was needed for my truck
Very expensive. They tried to be helpful, but just did not have the knowledge. Was sad BC really was hoping to find what I wanted at a fair price.
Very friendly. Fast service. Prices are good. I would shop there again.
Awesome store. Friendly staff. This shop is the best choice for aftermarket accessories. Kevin is hands down the best at his job!!!
Had Pro Stop Z 36 Rotors and Pads installed.They price matched Quadratecs price Saved Me $$.Looking forward to doing business with them again.
Really great guys who took care of my truck in very short amount of time ..The price was very reasonable ..
Its been over 4 years since i beem here and the service has not changed still great people and greay customer service, same great helpful and knowledgable people
Great if your into Jeeps or trucks. I wish they would start to carry more parts for ATVs or UTVs.
Great knowledgeable staff. Had everything I needed in stock! Keep up the great work!
Place is awesome for any 4×4 and Nick was amazing all my 4×4 needs will come from them
The guys were great did fantastic job...now for more upgrades for my dodge ram
The guys at 4WP are on top of their game answer any question or questions you may have, very helpful, thanks gentlemen recommend any day of the wk, DJ Shuster
Very knowledgeable, got me exactly what I needed
Great 1st time experience for a quote! Great Store Manager Scott... well be back!
Knowledgeable staff who were a great help with the problem I had with my Jeep.
Terrible customer service...you ask them if they have a part and you get no answer...instead they look it up on line and 5 minutes later tell you they can order it. . .the original question was DO YOU HAVE IT...HECK ANYONE CAN ORDER IT ON LINE...AND SKIP THE MARK UP OF A MIDDLE MAN..
They have just about everything you could imagine for your truck
Pricey but prompt and fast with my order friendly helpful staff
Couldn’t be any happier with my 2.5 rubicon express lift. Thanks for the great experience
Salesman went out of his way to help me. Great atmosphere in the business.
Nice people. Friendly and knowledgeable staff. Very helpful. Highly suggested.
Good place to shop for your off roading needs. Very knowledgeable staff
Helpful staff and had countless transactions go perfect here.
Great guys over at 4wheel highly recommend.Thanks chris.
A good place to go and get off road parts or to dress up your truck or jeep
Great service. Nice show room. Knowledgeable staff.
Took awhile to order my truck cover but all in all it was a good experience.
Best place if you love your ride. Staff is awesome.
Joe & Dan were very helpful in recommending Jeep lift kit
The guys here are always helpful. Extreme warranty ftw!
Expensive hobby but worth the money
Too tempting to visit too often, plenty of toys for your rig.
Seems to be knowledgeable, a little pricey for my blue collar
Excellent... Love this place
Everything you need for your truck build. They also install anything they sell.
Joe Wagner was great!
Fast friendly service and willing to answer all sorts of questions!
I like this place it fast pace get you in out quit
Lot of help, understanding, helped with what I needed.
Helpful staff answered all of my questions.
Friendly, excellent service. Would return
I had no problems the guys we awesome
EXCELLENT customer service & extremely knowledgeable staff.
Lots of off-roading parts great selection
Very helpful. Nice product selection
I Wont Let Anyone Work On My Truck Except For These Guys!!!!!
The staff is always friendly and helpful.
Great place I love it God bless
Decent selection, service was a little slow.
Prices are too high. Great service
Fast service counter man very knowledgeable thanks
Kinda pricey. But they can get what u need
Very knowledgeable good customer service
Awesome every time I go there...
Very helpful and great prices
Outrageous prices and customer service was ok.
Ive been there before I like looking at the parts.
They have what your looking for
They do great work
They were vary friendly and helpful
Great service , friendly staff
Helpful staff!
Best jeep parts on town.
Nice place and good help from the workers
Great staff very helpful
Good service and quick turnaround
Loved the car smash event!
Pre-ordered and had it ready for me
Best in the Land!
LOVE LOVE LOVE THIS PLACE FOR MY WRANGLER!
2 price eee
Cool place for Jeep stuff
Helped rebuild a 1994 jeep yj
Great service.
Very helpful staff
Great service
Very helpful people
Ask for Joe. He is an expert.
Quick fast service
Has everything you need
Good prices 👍
Because it had what I needed
Great selection
Accessories for my Jeep
Awesome group
This is a mans playground
Excellent service
Candy store for Jeeps
Great service
Awesome
High prices
Nice place
Truck heaven
For my Jeep
Findley people
Total reviews rating 4.3
160 Reviews for 4 Wheel Parts - Off Road Truck & Jeep 4x4 Parts 2023:
Review №1
2022-06-20Decided on a set of Nitto Ridge Grapplers for my 2020 Sierra Denali HD. That was the easy part. Deciding on where to purchase and have them installed not so much. Had too many bad experiences in the past whether it was a scratch in the rim from a tire prybar or around the lug nuts from a socket. Heard positive feedback about 4 Wheel Parts. I happen to work right next door to the Parma Ohio location and notice the high volume of workflow daily which is a good first impression. From what I’ve observed, they must be doing something right so I gave them a try. As the doors opened to go through the final paperwork, the phones were already off the hook but they handle pressure well here. After my truck was in the shop shortly after, I went over some of the finer details of what I was concerned about. I felt reassured afterwards from the tech assigned. I nervously looked over everything once the work was completed but to my relief everything was perfect. Much deserved 5 star review from the sales staff and technician.
Review №2
2022-06-02I just got my truck lifted buy 4-wheel Auto Parts the day after Memorial Day. Very good experience. Jeremy the salesman was very informative and not pushy on anyting and had advice for any question I had. I got my truck back very fast and I have been driving it for 4 days now and have not had any problem. I highly recommend these guys they know their stuff. The truck rides better then stock. I will be returning soon they get bigger tires dont trust too many people with my truck but I trust them thanks guys
Review №3
2022-04-07Great doing business with 4WP. I recommend this company for all trucks and SUVs. Whatever I need they can get. Whatever needs to be done they will do. It’s also great that I have full coverage warranty on anything I purchase through them. Thanks 4WP for everything.
Review №4
2022-08-02Nice store. But my experience wasnt good one. I was goin bougth a part that i grab from the shelf. As soon im at the cashier he said oh let me see if this are available... oh sorry this one are ready spoke up..* someone ask to reserve the part over the phone i guess. My thing is, they are 4 more in the shelf so that mean he make i promise to a future customer and dint make sure to go and grab the part. So me been A customer physically present at the store. Grab the lart willing to paid at the momment. He refuse to sell the part. A) the part is the shelf without any tag or notice saying is unavailable. B) he dont offer me or appoint me to other options wich are available...I was looking forward to bougth that part. Well i got it from amazon.. shame because was almost same price. I would preffer do buisness locally.
Review №5
2022-07-05Placed an order for a Bestop that showed in stock with a manufacture rebate. Called to check on order two weeks later waited for an hour got hung up on, called back and waited for another hour and was told they will check with the manufacturer and never got back to me. Call back because now the rebate is over and asked if I would still get the rebate they said they would check, put me back on hold for 10 minutes and hung up. I will never do business with this company again. If the top does show up, it will go back.
Review №6
2022-05-03I bought airbags and paid to have four wheel parts install them. Four days after I got home the PSI dropped in half and it started throwing a sensor. I took it back and all they did was fill it with air and told me I was good to go. Four days later psi was cut in half again. I took it back again and this time they had the bright idea to check it for leaks. They could not find a leak and told me that they upsell a parts kit that’s better than what came with the firestone kit. They told me they would call me back in a couple of days with a quote and it’s been two weeks and still have not heard from them . they sell subpar parts on their website. I’m tired of dealing with this and just want airbags that function properlyUPDATE: after way too long, the manager did reach out to me and corrected the situation. They bought the upgrade kit and installed it, free of charge. I’ve updated my rating from one star to three. I’d be willing to give them another chance since the made good on the problem.
Review №7
2022-03-21Nick was amazing! Husband needed a new bed cover and Nick was so honest and very helpful. Bought one without needing to go anywhere else!!
Review №8
2021-11-07I got 4 new brake rotors and pads and 4 new struts installed here in one visit, on a Sat even. They did a great job. Truck feels like its brand new again. Loved driving the kids to school this week. They even gave my 5 year old a free hot wheels car while I was checking out. Nice guys, and they did a great job on my truck. Thanks
Review №9
2022-07-29Top notch salesmen who know their stuff and best techs in the business.
Review №10
2019-05-20Great off road store! Nice selection of products. Friendly staff. Answered my questions and was very helpful!!